4 jobs found in Swaffham

The Role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. Key Responsibilities * Provide administrative support to Solutions and Marketing Team * Assist with the creation, tracking, and follow-up of sales opportunities and proposals * Maintain regular communication with customers to ensure satisfaction and engagement * Identify opportunities to cross-sell or upsell additional services * Assist in planning and supporting account plans * Ensure customer orders and service cases are complete and accurate before handover * Liaise...

Customer Orders Representative Location: Peterborough Rate: £15.88 per hour (PAYE) Contract: 12‑month assignment, likely to be extended Working Pattern: Fully onsite initially (5 days per week), progressing to hybrid (2 days remote) Start: As soon as possible About the Role: Our client is expanding their Customer Order Management team and is seeking four experienced Customer Order Management Representatives to support a major new project. In this role, you will act as the single point of contact for assigned customer accounts, managing the full order lifecycle and ensuring orders are processed accurately and on time. Key Responsibilities: * Manage the complete order lifecycle including new customer setup, order entry, modifications, and escalations. * Serve as the primary liaison between customers, distribution centres, manufacturing teams, and internal departments. * Provide clear, accurate communication and documentation throughout the order process. * Investigate and...

P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for a Customer Care Associate on a part-time, temporary basis, located in Lowestoft. Main Responsibilities: * The first point of contact for customers, ensuring they receive world-class service. * Handling sales orders, manage delivery requirements, resolve technical queries, and support our sales team. * Keep up to date with product information and use a CRM system to add critical data. * Process and input orders by email and telephone. * General office administration (scanning, archiving, filing etc). Person Specification: * Strong business and commercial skills in a customer service environment. * GCSEs (grade C or above in English & Maths). * UK internal account management experience. * Proficient with Microsoft programs and CRM systems. * Excellent communication skills. * Customer-focused mindset * Ability to multitask. Working Hours: * Part-time, 22.5...

Do you have a passion for customer service? Job Title: Customer Service Representative Location: Saffron Walden, Essex Salary: £competitive DOE Hours: Monday - Friday 9:00am - 5:30pm, 37.5 hours per week Contract Type: Full time, 6 month contract but likely to go permanent for the right candidate Benefits: 25 days annual leave + Bank Holidays Our client based in Saffron Walden, Essex is seeking an Customer Service Representative to join there team and help provide an outstanding service to their customers. As Customer Service Representative you will be responsible for: * Liaising with customers via telephone and email * Preparing quotes * Processing purchase orders on system * Investigating queries and updating customer * Updating customers of any delays with orders * Advising customers on products * General administration as required. An ideal Customer Service Representative will have: * Previous customer service experience * Good IT skills including Microsoft...