8 jobs found in Swanley

A large Housing Association is looking for a number Customer Service Executives on a temporary basis for approximately 3 months in West London Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Job Title: Station Staff Location: Across DLR Network Salary: £16.45per hour + holiday pay Hours: 15 - 35 hours weekly - 7-hour shifts (start times may vary: 05:30, 12:30, or 18:00 - TBC) Training Start Date: TBC About the Role: We are seeking Station Staff to join our teams at TST Events to help our client with various roles across the DLR Network. This role is critical in ensuring the highest levels of customer service and operational support. As the first point of contact for passengers, you will play a vital role in creating a positive and welcoming station experience. This is an excellent opportunity for customer-focused professionals who thrive in fast-paced, dynamic environments and are committed to upholding service excellence to a supervisory standard. Key Responsibilities: * Provide exceptional customer service to all passengers, assisting with inquiries, directions, and travel information. * Manage passenger flows efficiently and ensure station safety at all times....

Your new role We're working with a leading global organisation that prides itself on delivering exceptional IT services to its employees worldwide. They are looking for an experienced End User Experience Technician to join their London team and play a key role in supporting end-user technology and ensuring smooth day-to-day operations. What you'll need to succeed As an End User Experience Technician, you'll be the go-to person for front-line IT support, handling hardware and software issues across multiple platforms. You'll work closely with global teams, ensuring a high level of customer service and technical excellence. Key Responsibilities: Provide desk-side support for hardware/software issues (Break/Fix). Manage incident and service request queues. Configure and deploy end-user hardware and software. Support new technology rollouts and assist with training. Perform IMAC services (install, move, add, change). Collaborate with Help Desk and other teams to troubleshoot and...

Dynamics 365 Developer - Contract Role Location: Hybrid - Central London Duration: 6 months (initial) Rate: £650-£750 per day (Inside IR35) Main Duties & Responsibilities Act as the key developer for a major Customer Insights programme, delivering Dynamics 365 and marketing expertise. Serve as technical lead for Dynamics 365, providing expert advice on all aspects of Dynamics 365 and PowerApps. Collaborate with internal teams to shape the roadmap for Dynamics 365, PowerApps, and associated M365 services. Share knowledge and mentor team members on Dynamics 365 and Power Platform. Identify opportunities to enhance existing solutions and expand usage of Dynamics 365 and PowerApps. Deliver new development work aligned with IT strategies and manage external resources when required. Provide system administration and third-line technical support. Manage release and deployment processes for Dynamics 365 and PowerApps. Maintain technical documentation, programming standards, and...

Housing (Homelessness) Triage/First contact Officer Office based – 36 Hours per week (flexibility for hybrid working considered once role established) To provide an effective triage and duty service and conduct a pre assessment/filtering service by telephone or face to face interviews to provide advice and assistance for those in housing need or are threatened with homelessness or are homeless in accordance with the Homelessness Act 2017. Duties Interview and assess homeless on the day approaches in person. Make preliminary investigations ensuring customer provides evidence and documentation at the earliest opportunity. Provide comprehensive advice on a full range of options to solve their housing problem including tenancy rights, housing, and welfare benefits. Makes initial enquiries into reason to believe client is eligible and homeless. Filters and contacts online housing options form and conducts preliminary enquiries, providing advice and assistance to prevent homelessness...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...

Our client is a global software solutions company with UK headquarters located in Victoria, London. They are now seeking a IT Support Technician for a 12 month contract where you will benefit from great technical support from your colleagues. Can be 2 days a week remote. Responsibiities Duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. * Troubleshoot issues as 1st, 2nd level support for desktop and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues. * Troubleshoot and replace laptop and PC hardware. * Provides professional-level phone support to customers. * Configure, test, and troubleshoot network connectivity and wireless access. Skills * Computer graduate or similar * 1+ years experience in IT Desktop Support. * Familiarity supporting Mac OS X & Windows 7/10. * Familiarity with wired and Wi-Fi Networking with...