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Customer Service Swansea

10 jobs found in Swansea

CL
Feb 27, 2026  
Collections Officer
Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...
IR35 Status:
Unknown Status

CV-Library Bristol, City of Bristol Contractor
CL
Apr 30, 2026  
IT Technician (Bristol or Bridgewater)
We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment. Provide access to applications, shared networks, and SharePoint sites. Manage and resolve level 1 incidents, escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the...
IR35 Status:
Unknown Status

CV-Library Bristol, UK Contractor
CL
Apr 30, 2026  
IT Technician (Bristol or Bridgewater)
We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment. Provide access to applications, shared networks, and SharePoint sites. Manage and resolve level 1 incidents, escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the...
IR35 Status:
Unknown Status

CV-Library Bristol, UK Contractor
CL
Apr 28, 2026  
Customer Service Advisor
Customer Services Advisor Yeovil, Somerset 37 hours Per Week Monday to Friday 2 days hybrid £13.47 per hour Pin Point Recruitment are looking for a Customer Services Advisor in Yeovil, Somerset. Office based 3 days per week, 2 days a week hybrid. Successful applicants will work as part of a team providing the first point of contact over the telephone, webchat, email, whitemail and face to face for all Somerset Council Services. You'll be reciving inbound calls from the public, service users and other internal and external professionals and organisations. The successful applicant can work from the Yeovil office or Shepton Mallet office (your choice) and your will focus will be on supporting customers contacting the council relating to Council Tax. Please apply on line if you are interested in this vacant position
IR35 Status:
Unknown Status

CV-Library Yeovil, Somerset Contractor
CL
Apr 29, 2026  
Customer Service Co-ordinator
Customer Service Coordinator £27,168 per annum (depending on experience) + benefits Calne, Wiltshire 9 months maternity contract We are working with a well-established and growing organisation within the manufacturing and distribution sector, who are looking to recruit a proactive and customer-focused Customer Service & Sales Coordinator to join their busy team. This is a fantastic opportunity for someone who enjoys building strong client relationships, supporting sales growth, and delivering a high standard of service within a fast-paced environment. Key Responsibilities: Managing day-to-day relationships with key customer accounts Processing customer orders accurately and efficiently Responding to enquiries via phone and email Supporting sales activity by identifying opportunities to upsell and grow existing accounts Preparing and managing quotations Liaising with internal departments, including logistics and sales, to ensure timely delivery Maintaining accurate...
IR35 Status:
Unknown Status

CV-Library Calne, Wiltshire Contractor
CL
Apr 26, 2026  
Customer Support Agent
Pertemps are recruiting for multiple Customer Support Agents to join a leading Health Services Provider. The Customer Support Agent provides frontline telephone, email, and live chat support for our clients ensuring a smooth patient journey and consistently high-quality care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce and other systems. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided. Responsibilities as a Customer Support Agent: Provide frontline support via telephone, email, and live chat Handle enquiries with empathy, professionalism, and efficiency — including during high-demand periods Book appointments and coordinate plans in line with operational requirements Maintain...
IR35 Status:
Unknown Status

CV-Library Semley, Shaftesbury SP7, UK Contractor
CL
Apr 29, 2026  
Customer Service Advisor
Customer Service Advisor Monday to Friday, 9am-17.30pm Swindon Our client is currently recruiting for a temporary candidate to join their team, this will turn in to a permanent role for the right candidate. Activities of the Role: * Offering advice and guidance to customers * Managing customer enquiries over a broad range of services, including responsibility for ensuring that further actions are taken or requested as appropriate * Liaising with manager, qualified team members, internal and external colleagues to gather information and resolve issues * To maintain effective means of communication at all times * To ensure that customers receive an excellent level of customer service * To develop and maintain a broad knowledge of service areas to ensure customers receive accurate information and a 'one stop' service for query resolution * To ensure a 'seamless' service provided across service areas through effective teamwork, attention to detail and work...
IR35 Status:
Unknown Status

CV-Library Swindon, Wiltshire Contractor
CL
Apr 29, 2026  
Outbound Customer Services Advisor
Outbound Customer Services Advisor Swindon Initially temporary with permanent potential Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Salary is dependent on experience We are currently recruiting for an Outbound Customer Services Advisor to join our client based in Swindon. Principle Accountabilities Outbound Sales: * Engage with new leads to initiate conversations * Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. * Identify customer needs and propose suitable solutions. * Consistently achieve and exceed assigned targets and KPIs. * Maintain accurate and detailed records of calls and sales activities in the CRM system. * Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: * Handle incoming calls from customers with a proactive approach to understanding their requirements. * Resolve customer concerns promptly and...
IR35 Status:
Unknown Status

CV-Library Swindon, Wiltshire Contractor
CL
Apr 29, 2026  
Customer Service Advisor
Recruiting now for a Part Time Customer Service Advisor to join a friendly team. About the Customer Service Advisor role: * Monday to Friday - No weekends! * Part time - 20 hours per week * 4 hours per day working between 9am - 5pm i.e. 9am-1pm or 10am-2pm etc * £12.71ph * Temp to permanent role * Office based role in Stratton area (on main bus route) Duties for the Customer Service Advisor role: * Ensure all calls and emails are responded to in a professional and timely manner, escalating to Team Leader where required * Liaise with various parties including transport providers * Liaise with other internal team members * Entering information on two different customer record systems * Dealing with transport and customer queries * Entering information into reporting spreadsheets * Build and maintain relationships with key customers * Ensure procedures are adhered to in line with company policy and best practice Experience / Skills required...
IR35 Status:
Unknown Status

CV-Library SN3, Stratton Saint Margaret, Borough of Swindon Contractor
CL
Apr 27, 2026  
Customer Operations Scheduler
Customer Operations Scheduler Halesowen Monday to Friday 8:00am to 5:00pm £12.71 per hour Temporary to permanent Applicants should have proven experience in scheduling and coordinating engineers or similar, this is essential to the role. Please note only applicants with the relevant experience will contacted. To excel in this role, you should have excellent scheduling, customer service and organisational skills, be proactive, and have the ability to multitask effectively. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and busy environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Successful Candidates: Will have previous scheduling experience Experience of dealing with key accounts...
IR35 Status:
Unknown Status

CV-Library Halesowen, West Midlands Contractor
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