6 jobs found in Swansea

Thrive Group are delighted to be supporting our client in Chippenham who is  actively looking to recruit a Customer Service Executive to join the team on a temp to permanent basis (for the right candidate).   What you will be doing: To provide outstanding customer service on both incoming and proactive outgoing customer enquiries and be able to manage customer expectations and assist in resolving queries. Respond promptly and professionally to customer inquiries via phone, email or chat Provide accurate information regarding products, services, policies, and procedures. Assist customers in placing orders, processing returns, or managing accounts. Accurately record customer interactions and transactions in the CRM system What you will need to succeed: Previous experience working in a call centre / customer service environment. Able to work to deadlines under pressure. Excellent communication skills, both verbal and written. IT Literacy. What you will receive in...

Customer Service Advisor Warndon - Worcester £12.88 per hour Temporary Ongoing Contract 40 hour working week 1-hour unpaid lunch working 5 days from 7 Monday to Friday 7am to 6.00pm, Saturday 8am to 5pm, Sunday 9am to 12 pm. Customer Service Advisor The Role You will work a 5-week rotation with 2 Saturdays and 1 Sunday in every 5 (not on same weekend). The overall purpose of the role is to provide 'World Class Customer Service and effectively achieve the following core responsibilities... Handle inbound and outbound customer enquiries. Advising customer accurate information about products, services, policies, and procedures. Address customer complaints promptly and effectively, ensuring a professional and empathetic approach. Ensure the accurate and thorough documentation of customer information in the CRM. Conducting remote troubleshooting by applying problem-solving skills and persuasive communication techniques. Maintain up-to-date knowledge of products and company...

Pertemps are recruiting for multiple Customer Support Agents to join a leading Health Services Provider. The Customer Support Agent provides frontline telephone, email, and live chat support for our clients ensuring a smooth patient journey and consistently high-quality care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce and other systems. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided (3 - 5 weeks). Responsibilities as a Customer Support Agent: Provide frontline support via telephone, email, and live chat Handle enquiries with empathy, professionalism, and efficiency — including during high-demand periods Book appointments and coordinate plans in line with operational requirements...

Job Type: Casual Control Operator Location: Devon Pay Rate: £14.66 per hour Contract: Contract Start: 15 December    About the Role We are recruiting Casual Control Operators to join our team. We provide a 24/7 telecare and emergency response service to support vulnerable residents across the district. You will respond to emergency calls, support service users, and ensure the right help is sent at the right time. This role is ideal for someone who is calm under pressure, has excellent communication skills, and enjoys helping people in critical moments.   Key Responsibilities Respond to emergency and routine calls calmly, efficiently, and professionally. Contact emergency services, medical professionals, or nominated contacts as required. Log all calls accurately and maintain clear records of actions taken. Respond to out-of-hours enquiries for East Devon and Teignbridge Councils. Prepare, clean, and programme telecare equipment. Support lone worker monitoring and...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to...

Service Advisor Hourly Rate: Up To £17.00 DOE Hours: Monday - Friday 8am till 6pm Location: Exeter Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?   Responsibilities of a Service Advisor ·Arranging Service Department bookings. ·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. ·Upselling works to be completed and special offers/Service Plans   Skills and Qualifications of a Service Advisor ·Must have previous experience as a Service Advisor ·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System ·Previous experience Upselling   ·Full manual UK Driving License - Subject to drivers check   If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 52410