54 jobs found in Taunton

Service Desk Analyst | £150 | Inside IR35 PAYE | 3 Months | Onsite/Hybrid   We’re recruiting for a Service Desk Analyst for a 3-Month contract role. This position will be vital in supporting our clients Self-Service Password Reset rollout. This position is determined as Inside IR35 PAYE and requires onsite work in either Exeter or St Austell for the first 2 weeks, with flexibility on Hybrid working 1-2 days per week following training.   Key Requirements Confident following documented processes and procedures to resolve common service desk queries Strong and verbal communication skills when assisting users with password reset issues Accurate ticket logging and updating within service management tool following defined standards Ability to handle volume of user contacts during password policy rollout period IT troubleshooting knowledge and willingness to learn tools and processes quickly Willingness to commit to onsite work in either Exeter or St Austell  If this Service Desk...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

ONGOING CUSTOMER SERVICE AGENT ROLES AVAILABLE IN AVONMOUTH DUE TO START MIDDLE OF JUNE 2026. Duties * Manage incoming customer enquiries via phone and email, ensuring professional phone etiquette at all times. * Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our database. * Communicate effectively with customers to understand their needs and provide appropriate solutions. * Collaborate with team members to streamline processes and improve service delivery. * Analyse customer feedback and service data to identify areas for improvement. Experience * Previous experience in an administrative or customer service role is preferred. * Proficiency in data entry with attention to detail is essential. * Strong interpersonal skills with the ability to communicate clearly and effectively. * Experience in upselling or sales support is an advantage but not mandatory. * A proactive attitude towards problem-solving and a...

CSA is required to work as part of a dynamic team in a busy office serving the whole of the European, Middle Eastern and African Market for our clients Photovoltaic and Advanced Materials. This is a very varied role as we hold our customer base as the most valuable asset of our organisation. Effective customer care accelerates our growth and customer service reps connect everyone in the company to the customer, which makes this role very important. Main responsibilities: * handling customers requests, processing customer quotations and order entry into SAP; * working with a high level of accuracy and attention to detail in order entry, data handling and customer communication * building and maintaining customer relationships; * completing administrative tasks including e-filing and running reports * triaging customer inquiries; routing complex issues (trade compliance, credit/AR, technical documentation) to appropriate partners. * Maintaining records and following...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Hours 8.30am - 5.00pm Monday - Friday Salary £26,250 + Excellent Benefits Join Our Team as a Customer Service Advisor. What You'll Do: As our Customer Service Advisor, you will play a pivotal role in supporting client needs. Your day-to-day responsibilities will include: Answering all incoming customer service calls Updating the CRM system with customer notes Ensure all issues are resolved by the end of each working day What We're Looking For: Enthusiastic: A positive attitude that can brighten the office! Organised: Ability to manage multiple tasks efficiently. Team Player: Willing to collaborate and support colleagues. Tech-Savvy: Comfortable using various software and systems.Why Join Us? Impactful Work: Be a part of an organisation that shapes minds and futures. Supportive Environment: Work alongside a dedicated team that values collaboration and positivity. Professional Growth: This role could lead to a permanent position with our client.Benefits of becoming an...

Hays are supporting a public sector organisation in Gloucestershire to recruit a 12-month Fixed Term contract IT Desktop / Deployment Engineer. This is a mostly site-based role with some opportunity to work from home and the salary is between c£28,000 - £32,000 depending on experience and excellent benefits, including a fantastic pension scheme. In the role, you will work in the IT operations department providing efficient and professional support across the IT desktop, equipment and hardware estate. You'll support the deployment team with desktop and mobile imaging, inventory management, hardware and software rollout, and security updates. You'll need experience in a similar role and need excellent customer service / stakeholder skills. Technical Requirements: Proficient in Microsoft Office Working knowledge of standard office procedures Experience with Service Desk tools (incident and request management) Familiarity with IT inventory and stock management systems Experience...

Temporary Customer Services Officer – Supported Housing Location: Plymouth Hours: 23.75 per week | Monday–Friday, 9:00am–1:15pm Contract: Starting ASAP Until 31 July 2026 We are looking for a professional and organised Customer Services Officer to provide temporary support within a Supported Housing service. This is a front-facing, office-based role focused on delivering excellent customer service and supporting the day-to-day running of housing operations. Key Duties: Act as the first point of contact for residents, visitors and enquiries Provide reception and administrative support Log and coordinate repairs and maintenance requests Maintain records, databases and routine reports Support rent payments and basic financial administration Arrange bookings and assist with meeting administration Promote safeguarding and maintain high service standards About You: Strong customer service and communication skills Experience in administration and accurate record keeping Confident using...

SC Cleared IT Hub Engineer Location: Carterton, Oxfordshire (Full-Time Onsite) Contract: Long-Term Contract Engagement: Inside IR35 Rate: Up to £19.19 per hour PAYE (£35,000+ equivalent with holiday pay and benefits package) Start: ASAP The Opportunity I'm currently supporting a major technology services provider delivering critical IT support services within a secure government environment. Due to continued demand, they are looking to engage an SC Cleared IT Hub Engineer to join their onsite support team in Carterton. This is an excellent opportunity for someone who enjoys hands-on technical support, working directly with end users, and being part of a highly professional team supporting an important operational environment. Key Responsibilities Provide onsite IT support to end users within a secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and...

Do you have strong communication and client relation skills? Would you consider yourself to be organised and great with following processes? If so, we are currently looking for a Customer Contact Specialist to support within a small team for a global medical device company. You would be providing Customer support to ensure all needs are met and resolutions reached efficiently and effectively. Role details: Job Title: Customer Contact Specialist Work Location: Abingdon Contract Type: 12 months Start Date: ASAP Salary: £29,250 per annum Hours: 9AM - 5PM (Mon - Fri) Duties and Responsibilities: Managing customer queries via multiple communication channels Organising service bookings for occupational health services Coordination of clinics, managing schedules, and appointments Liaising with suppliers to ensure clinics run successfully Administrative support Person Specification: Experience within customer service, preferably in appointment scheduling or support Strong...

Customer Service Advisor   £14.90 per hour  |   Full time Position   |   Long term job opportunity Company relocation to new premises in Abingdon has created six new job vacancies locally Location: Abingdon Hours: 9:00am – 5:00pm, 37.5 hours per week, Monday to Friday This is a great opportunity for experienced customer service professionals and recent graduates with strong communication skills and a genuine interest in customer service. Working for a company which offers important and innovative medical services to companies and individuals, somewhere you can make a difference.   Following the relocation of the offices to brand new premises in Abingdon, we're looking to take on six Customer Service Advisors / Customer Service Specialists to join a friendly and supportive team in a growing and well-established business. Offering excellent training, career development opportunities and a modern working environment, this is an opportunity to build a rewarding career within a...

Do you have strong communication and client relation skills? Would you consider yourself to be organised and great with following processes? If so, we are currently looking for a Customer Contact Specialist to support within a small team for a global medical device company. You would be providing Customer support to ensure all needs are met and resolutions reached efficiently and effectively. Role details: Job Title: Customer Contact Specialist Work Location: Abingdon Contract Type: 12 months Start Date: ASAP Salary: £29,250 per annum Hours: 9AM - 5PM (Mon - Fri) Duties and Responsibilities: Managing customer queries via multiple communication channels Organising service bookings for occupational health services Coordination of clinics, managing schedules, and appointments Liaising with suppliers to ensure clinics run successfully Administrative support Person Specification: Experience within customer service, preferably in appointment scheduling or support Strong...

A Local Authority in Worcestershire is seeking a proactive Charges Advisor to join their Housing Income team on a 3-month contract. This is an excellent opportunity to play a key role in delivering an effective service charge process for tenants and leaseholders while providing outstanding customer service. In this role, you will manage service charge queries and complaints, support the annual rent and service charge setting process, and ensure charges are accurately applied and invoiced. You will also assist with the recovery of former tenant arrears and housing debts, investigate appeals and complaints, and support responses to Ombudsman enquiries and legal challenges where required. To be successful, you will have experience working within a financial, accounting, income collection, or housing income environment. You will be confident analysing data, interpreting customer accounts, and providing clear advice to customers and stakeholders. Knowledge of housing legislation,...

Bilingual Chinese/English Speaking Customer Service Agent Location: Homebased Start Date: ASAP Type: Ongoing – Temporary Salary: £14.50ph Hours: 1am - 10am My client based in Wokingham is looking for a Bilingual Chinese/English Speaking Customer Service Agent to join their team with this exciting new Global campaign. We are looking for candidates who have got strong experience in providing solutions to customers, managing the deliverables of campaigns, managing relationships with customers and excellent Microsoft Office ability particularly Outlook. The role is homebased and will entail responding to emails and telephone calls from customers who will have received notification regarding the recall product. Customers will communicate with you on this recall campaign by email and telephone and you will be trained on how to answer the queries. It is a busy and fast-moving campaign and will sometimes have quiet days… So they are looking for someone to adapt to that environment. You...

Customer Care Specialist (Temporary Contract) Location: Redditch, Worcestershire Hours: Full-time, Monday to Friday Salary: £13.00 - £14.00 per hour Contract: Temporary until approximately November 2026 Overview We are pleased to be recruiting for a Customer Care Specialist to join a busy and professional customer care team on a temporary basis. This role sits at the heart of service delivery, supporting customers through every stage of their journey and ensuring a consistently high standard of customer experience. As the first point of contact, you will represent the business with professionalism, empathy, and efficiency, managing enquiries, processing orders, and resolving issues to build strong and lasting customer relationships. Key Responsibilities Manage incoming customer enquiries via phone, email, and online channels Process service requests, quotations, and customer orders accurately Track and monitor orders, keeping customers updated on progress and delivery...

4Recruitment Services are seeking  a Housing Charges Advisor to work for our client based in Redditch. You will be required to support the Housing Income department with the delivery of the service charging process to tenants and leaseholders. The client will allow hybrid working, 3 office days  and 2 days working from home. DUTIES AND RESPONSIBILITIES INCLUDE: Administer service charge-related complaints and customer queries, ensuring a positive, professional, and compliant customer experience within established timescales. Support the annual rent and service charge setting process, ensuring that both estimated and actual charges are comprehensive and accurate. Under the guidance and direction of Officers and Managers, assist with the collection and enforcement of former tenant charges and housing debts, including the preparation of write-off proposals where appropriate. Analyse data to ensure charges are accurately applied to customer accounts and invoiced correctly. Support...

SFE & CRM Analyst Location: Maidenhead (Office-based) Pay rate: £14.49 per hour Role Overview This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used by customer-facing teams. Key Responsibilities CRM & Customer Portal Support * Manage customer data updates and registration requests in Salesforce (SFDC) * Match and merge customer records with the OneKey database * Track completed and incomplete customer registrations * Troubleshoot and escalate customer issues where needed * Support customer service and e-solutions teams * Review portal analytics and engagement data * Assist with operational tasks such as sample loading, inventory checks, and target list validation Sales Force...

Temporary Customer Advisor Guildford | Temp to Perm Opportunity Are you passionate about delivering exceptional customer service and looking for a role where no two days are the same? We're looking for enthusiastic and proactive Customer Advisors to join a friendly and fast-paced team based in Guildford. This is a fantastic opportunity for someone who enjoys speaking with customers, solving problems, and keeping things running smoothly behind the scenes. Even better - this temporary role has the potential to become permanent for the right person. Please note: Due to the location, you must be a driver with access to your own vehicle. Duties: Processing customer orders accurately and efficiently Managing customer queries, enquiries, and complaints with professionalism and empathy Ensuring orders are completed and updated within agreed timeframes Building strong relationships with customers over the phone and providing outstanding service Supporting the wider team with...

1st Line Support 6Mth Contract 100% on-site in Windsor - UK ONLY £21.79 p/h Umbrella Start ASAP DBS check Required Your new company You'll be joining a well-established organisation supporting a large-scale rollout of new security software across its network. The environment is professional, regulated, and people-focused, with a strong emphasis on care, respect, and maintaining high standards. Your new role As a 1st / 2nd Line Support, you'll play a key role in supporting the rollout of Imprivata security software across multiple care home sites. Working as part of a small, close-knit team, you'll predominantly provide helpdesk-based support. You'll handle tickets, support users within a Microsoft 365 environment, and assist with account setup, troubleshooting, and resolving issues across the Office suite. Alongside this, you'll support desktop builds, imaging, and system deployments, as well as assisting field engineers during installation phases. This role offers an...