24 jobs found in Tenterden

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Executive Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £27,000 Duration: 12 months fixed term contract Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 7:30am - 4pm (45 minutes for lunch) Annual leave: 24 days + Bank holidays Development opportunities: To grow your skills...

Our client, a leading company is currently seeking an experienced Customer Service professional to join their team in the Whitstable area on a contract basis, The role is ongoing and is speaking with Customers face to face and completing surveys with customers. The role does offer some flexibility with a later start at 10am and generally finishing around 4/5pm. If you are looking for a new role in Customer service please send your CV

Customer Service Representative Red Recruitment is hiring a Customer Service Representative for our client, an award-winning financial services company based in Brighton. You'll be the first point of contact for customers, helping them navigate their concerns, servicing their accounts, and delivering fair, effective outcomes. Every call is a chance to make a difference. Benefits and Package for a Customer Service Representative: Salary: £24,600 Hours: 37.5 hours per week, shifts between 9am - 5.30pm and 10am - 7pm, and every other Saturday for 4 hours Contract Type: Fixed-term contract Location: Brighton 25 days annual leave plus bank holidays Opportunities to grow your career Enhanced maternity, paternity and adoption leave Up to 3 paid days a year to volunteer at a charity of your choice Medical cash planKey Responsibilities of a Customer Service Representative: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the...

A large Housing Association is looking for a number Customer Service Executives on a temporary basis for approximately 3 months in West London Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Customer Experience Associate Hours: 8:00-16:00, Monday-Friday & every other Saturday (working from Home) Location: On-site (Outskirts of Chelmsford) - Drivers Licence and Access to own vehicle is essential to get to remote location. We're looking for a detail‑oriented, computer‑literate customer champion who loves solving problems, understands the importance of data accuracy, and responds promptly with empathy and clarity. If you thrive in a fast-paced environment and enjoy guiding customers to the right product or resolution, we'd love to hear from you. What you'll do Prioritise & respond to customer inquiries across email, chat, instant messaging, and phone-with timely, professional, and personable communication. Own the customer record: maintain clean, accurate data while safeguarding confidentiality in line with GDPR requirements. Check orders & investigate issues: verify order details, track progress, and keep customers informed. Recommend products:...

Customer Service Advisor - Temporary to Permanent Lower Stondon £12.71 Immediate Start Hybrid working 9:30 - 6:00pm - 9:00 - 5:30pm We are seeking a friendly, organised, and proactive individual to join a company specialising AV and IT displays. This Customer Service Advisor role combines general administrative duties with customer service responsibilities, supporting the smooth day-to-day running of our operations. As The Customer Service Advisor you will be required to; * Answering the phones * Investigating Deliveries * Calling Couriers * Mini Stock checks * Processing Tickets on internal systems As A Customer Service Advisor you will need; * Great time management skills * Attention to detail * Punctuality Benefits once permanent; * Pension Scheme * Flexible working * Change HR If this role sounds like the right role for you - APPLY NOW

Customer Service Executive Duration: This is a temporary position to start asap will be ongoing (8-9 months) Location: Portsmouth Salary: £13.50- 13.75per hour Hours: Monday to Friday, 37.5 hours per week (flexible between 8AM - 6PM)   Dynamite Recruitment is proud to be supporting an award-winning business in their search for talented people to join their business. We are currently recruiting for an exciting Customer Service Executive position with a leading, well-established business on a temporary basis. This is a fantastic opportunity for someone with a background in telephone-based customer service who's looking to start work as soon as possible. As a Customer Service Executive, you will be: Assisting customers over the phone and by email with a wide range of enquiries Managing client accounts and building lasting relationships Following enquiries through from initial contact to resolution Handling complaints in a professional and empathetic manner Working...

Customer Service & Sales Advisor 3 Month Contract with the potential to become permanent Customer Service & Sales Advisor - Biggleswade The Company * A dynamic, innovative, global manufacturer, supplying technical products to a wide variety of customers and sectors. * Due to continued growth, my client is looking for an experienced B2B Customer Service & Sales Advisor - although a 3 month contract initially, this company recognises ability, talent and potential and the position may become permanent. The Role * Join my client's dynamic team as their new B2B Customer Service & Sales Advisor, playing a crucial role in the successful delivery of exceptional customer experiences and contributing to the overall efficiency of business operations. * As my client's new B2B Customer Service & Sales Advisor, you will be handling all incoming calls relating to services, orders and complaints, requests for quotations and queries on invoices. Building strong...

Our client, a leading company is currently seeking an experienced Customer Service professional to join their team in Gosport on a contract basis, The role is ongoing and is speaking with Customers face to face and completing surveys with customers. The role does offer some flexibility with a later start at 10am and generally finishing around 4/5pm. If you are looking for a new role in Customer service please send your CV

We are currently seeking an interim Customer Service Representative to work with our global FMCG client's division, Elida Beauty, renowned for brands such as TIGI, VO5, Toni & Guy, and Brylcreem, and become an integral part of their fast-paced FMCG environment. The position is based at their Milton Keynes Distribution Centre, immediately adjacent to J13 M1 motorway. This is a full-time temporary role to run for 9 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £30,000 per annum, pro rata, depending upon experience. Your core role would involve answering calls from our customers, both external and internal - place orders, resolving all Customer enquiries and queries, investigating and liaising with other departments to ensure all are resolved swiftly and accurately. You will be required to liaise with couriers, account managers and related teams within the office to ensure all orders are placed and any queries...

We are recruiting on behalf of our client in Central Milton Keynes for a Customer Service Advisor to join their team. Hours: Monday – Friday, 08:00 – 17:00 The role includes: * Managing a shared inbox and responding to customer emails * Chasing up information on services or parts * Keeping accurate records of communications * Providing excellent customer support You will have: * Strong written communication and organizational skills * Attention to detail and the ability to work independently * Previous customer service experience is beneficial, but not essential This is a fantastic opportunity to join a supportive team and gain experience in a busy customer service environment. Equal Opportunities: Our client is committed to equality and diversity in the workplace. No part of this advert is intended to discriminate on the grounds of gender, marital status, race, religion, colour, age, disability, or sexual...

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email.  This role will work with the German market, so a native German speaker is required.  The role would start in February and is a 6month contract initially. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Always follow standard processes to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge Native German speaker You will have a great eye for...

Social Care Customer Service Officer Pay: £17.29 per hour Contract: Initial 3-month contract, starting ASAP Location: Hybrid (County Hall, Oxford) – 1–2 days per week onsite Working Pattern: Tuesday and Wednesday hybrid requirement About the Role We are seeking a Specialist Customer Service Officer to act as the first point of contact for adult social care enquiries. This critical role involves engaging with the public and liaising with partner agencies including medical professionals, police, and fire and rescue services. You will handle complex and sensitive information such as emergency service reports, safeguarding referrals, bed leaver reviews, and assessments for disability aids. You will also provide signposting to relevant Oxfordshire services in line with the Oxfordshire Way. The post requires confident navigation of multiple health and social care systems to ensure accurate, timely, and effective service delivery. To find out more information please contact (url...

Job Title: Station Staff Location: Across DLR Network Salary: £16.45per hour + holiday pay Hours: 15 - 35 hours weekly - 7-hour shifts (start times may vary: 05:30, 12:30, or 18:00 - TBC) Training Start Date: TBC About the Role: We are seeking Station Staff to join our teams at TST Events to help our client with various roles across the DLR Network. This role is critical in ensuring the highest levels of customer service and operational support. As the first point of contact for passengers, you will play a vital role in creating a positive and welcoming station experience. This is an excellent opportunity for customer-focused professionals who thrive in fast-paced, dynamic environments and are committed to upholding service excellence to a supervisory standard. Key Responsibilities: * Provide exceptional customer service to all passengers, assisting with inquiries, directions, and travel information. * Manage passenger flows efficiently and ensure station safety at all times....

About the Role We are looking for a skilled ServiceNow Business Analyst to join our team. In this role, you'll work closely with stakeholders, technical teams, and end users to gather requirements, define workflows, and ensure the successful delivery of ServiceNow solutions across ITSM, HRSD, ITAM, and CSM modules. You will act as a bridge between business needs and technical implementation, helping organizations optimize processes, improve user experience, and achieve measurable outcomes. Key Responsibilities Requirements & Stakeholder Management Collaborate with business stakeholders to understand goals, challenges, and process requirements. Document functional and non-functional requirements clearly, including user stories, process flows, and acceptance criteria. Facilitate workshops, interviews, and feedback sessions to gather insights and validate requirements.Process & Solution Analysis Analyze current business processes and identify opportunities for...

Your new role We're working with a leading global organisation that prides itself on delivering exceptional IT services to its employees worldwide. They are looking for an experienced End User Experience Technician to join their London team and play a key role in supporting end-user technology and ensuring smooth day-to-day operations. What you'll need to succeed As an End User Experience Technician, you'll be the go-to person for front-line IT support, handling hardware and software issues across multiple platforms. You'll work closely with global teams, ensuring a high level of customer service and technical excellence. Key Responsibilities: Provide desk-side support for hardware/software issues (Break/Fix). Manage incident and service request queues. Configure and deploy end-user hardware and software. Support new technology rollouts and assist with training. Perform IMAC services (install, move, add, change). Collaborate with Help Desk and other teams to troubleshoot and...

Pertemps Network Group are delighted to be assisting a reputable London housing provider for x3 Customer Services Advisor's who will act as the first point of contact for residents contacting the Council regarding housing services and repairs. The role focuses on delivering a high-quality, customer-focused service, resolving enquiries at first contact where possible, and ensuring residents receive a timely, positive, and professional response across all communication channels. Contract: Temporary (initial 3 months, with potential to extend) Hours: Full-time | Monday – Friday | 8–4pm or 9-5pm (shift rota) Pay: £18.50 – £20.00 PAYE (depending on experience) Key Responsibilities: Act as the first point of contact for residents via telephone, email, web, social media, and post. Provide clear advice and resolve common housing and repairs enquiries at first contact. Accurately log and update information on the Council’s housing systems, including ordering repairs, booking surveyor...

Housing (Homelessness) Triage/First contact Officer Office based – 36 Hours per week (flexibility for hybrid working considered once role established) To provide an effective triage and duty service and conduct a pre assessment/filtering service by telephone or face to face interviews to provide advice and assistance for those in housing need or are threatened with homelessness or are homeless in accordance with the Homelessness Act 2017. Duties Interview and assess homeless on the day approaches in person. Make preliminary investigations ensuring customer provides evidence and documentation at the earliest opportunity. Provide comprehensive advice on a full range of options to solve their housing problem including tenancy rights, housing, and welfare benefits. Makes initial enquiries into reason to believe client is eligible and homeless. Filters and contacts online housing options form and conducts preliminary enquiries, providing advice and assistance to prevent homelessness...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...