1 jobs found in Teversham

Mac IT Support Engineer – Cambridge Location: Cambridge – 5 days onsite Start: ASAP We are looking for a Mac-focused Desktop Support Engineer to join our customer's IT team in Cambridge on an initial 3-month contract. The environment is approximately 90% Mac / 10% Windows, so strong hands-on Mac/macOS support experience is essential. Key Responsibilities Provide 1st/2nd line desktop support, primarily for Mac users Manage and resolve tickets through the IT service desk Provide face-to-face and walk-up support Set up new users and hardware Support onboarding and offboarding Manage user access and general IT requests Troubleshoot Mac hardware and software issues Provide a professional, friendly service to users Essential Experience Strong Mac/macOS support experience Previous Desktop Support / IT Support experience Good troubleshooting skills Excellent communication and people skills Comfortable working onsite and dealing directly with users Desirable: Microsoft Entra ID,...