44 jobs found in Tidworth

This Temporary Customer Service role in Southampton offers an exciting opportunity to support a busy yet friendly service line. The role involves assisting customers with their queries and ensuring smooth communication and service delivery. Client Details The employer is a well-established organisation, they are committed to delivering high-quality products and services while maintaining a professional and efficient working environment. Description Respond to customer enquiries via phone, email, and other communication channels in a timely manner. Provide accurate information about products and services to customers. Maintain and update customer records in the company database. Coordinate with internal departments to resolve customer issues efficiently. Process customer orders and ensure timely delivery. Handle complaints professionally and escalate when necessary. Support the team with administrative tasks as required. Ensure compliance with company policies and service...

Pertemps are currently recruiting for a Part Time Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position. This position is working Friday, Saturday, Sunday, Monday, 2.30pm – 9pm Responsibilities as a Customer Service Administrator: Answering telephone calls and emails Logging queries on the companies CRM system Dealing with any live issues and investigating discrepancies Completing KPI trackers and performance reports Collate information and update business system Chase internal teams to find query resolutions Building and maintaining solid relationships with depots and customers Requirements for this position: Previous experience in a customer facing role Confident speaking over the phone Analytical working approach Experience and knowledge of Microsoft packages The Role: £12.71 per hour  Working 4 days per week, Friday to Monday 2.30pm – 9pm Temp to permanent position If you...

JOB DESCRIPTION Customer Service: Product Specialist (German or French Speaking) We're looking for new Product Specialists with a track record of delivering high-quality Customer Service, ideally online via a digital ticketing system, and comfortable in a fast-paced environment. Currently we have roles available for bilingual English/French and English/German speakers at a fluent level. The Role We're looking for a new Product Specialist with a track record of delivering high-quality Customer Service, ideally online via a digital ticketing system, and comfortable in a fast-paced environment. This is an opportunity to develop an in-depth knowledge of our roof tent and accessory range to help resolve enquiries for both potential and existing customers. We interact with our customers across a range of channels, including Phone, WhatsApp, Facebook Messenger, Instagram DM's, Email and SMS). Key Responsibilities ⏹ Reply to customer enquiries through a range of channels via the...

Date posted: 10 April 2026 Job Description: French Speaking Customer Service/Product Specialist Please note this job role does involve occasional weekend and evening working! About the Role We are looking for a Customer Service/Product Specialist with a strong background in delivering top-tier customer support, ideally through a digital ticketing system. If you thrive in a fast-paced environment and enjoy helping customers, this could be the perfect opportunity for you. In this role, you'll develop in-depth knowledge of our outdoor product range, assisting both potential and existing customers. Our customer interactions take place across multiple channels, including Phone, WhatsApp, Facebook Messenger, Instagram DMs, Email, and SMS. Key Responsibilities ✔ Respond to customer inquiries via the Gorgias ticketing system across various communication channels ✔ Provide high-quality, efficient, and accurate resolutions to customer queries ✔ Follow established processes for...

Service Desk Analyst - DV Cleared + DV Cleared role + £400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills with leadership ability, customer focus, and a solid understanding of IT service management best practices. Key Duties and Responsibilities Provide 1st line support where required, supporting customers users with first time fixes and account creations Assist with configuration and development of ITSM tools such as Jira Service Management, Remedy, and chat...

Customer Service Advisor Reading (Hybrid: 2-3 days office-based) £14.79 p/h PAYE 6‑month contract Start date: ASAPAre you a confident communicator with a passion for delivering outstanding customer service? We're seeking four Customer Service Advisors to join our client's busy Unbilled team, playing a key role in resolving customer billing issues and ensuring a smooth customer experience. This is an excellent opportunity for someone with call centre or fast‑paced customer service experience, who thrives on problem solving and getting things right first time. Experience in utilities or energy is desirable but not essential. What You'll Be Doing As part of the Unbilled team, you will support both customers and internal colleagues to ensure billing accuracy and timely resolutions. Your responsibilities will include: Investigating and resolving billing discrepancies, ensuring data accuracy and alignment with internal reporting. Acting as the internal point of contact for...

IT Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience...

Customer Service Advisor Location: Yate Pay Rate: £12.71 per hour Hours: Monday – Friday, 08:30 – 17:30 Duration: Ongoing We are currently recruiting for a Customer Service Advisor to join a friendly and supportive team based in Yate. This is a great opportunity for someone with strong communication skills who enjoys delivering excellent customer service in a fast-paced environment. Key Responsibilities: Handle incoming customer enquiries via phone, email, and online channels Provide accurate information and resolve customer queries in a timely manner Process customer orders, requests, and system updates Maintain high levels of customer satisfaction and service standards Escalate complex issues to the appropriate department when required Keep accurate and up-to-date records of customer interactions Requirements: Previous experience in a customer service role is desirable, but not essential Excellent communication and interpersonal skills Strong organisational skills with good...

Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in customer service and will play a key role in ensuring exceptional support for both new and existing customers. As a key member of the team, your responsibilities will include: Acting as the first point of contact for customer inquiries via phone and email. Managing the customer ticket queue in collaboration with team members, ensuring timely resolution. Handling online quotations and orders. Inputting orders into the system with accuracy and efficiency. Sharing product knowledge with customers to provide support and advice. Collaborating with the Customer Service Manager to deliver an excellent customer experience. Troubleshooting delivery issues and demonstrating empathy when resolving problems. Assisting the team with other administrative duties as required.The ideal candidate will: Possess excellent...

Customer Service Executive  Near Witney | Full-Time | OX29 | Area Temporary - Potential to Become Permanent We are recruiting on behalf of a growing international manufacturer within the safety products sector who are looking for a professional and proactive Customer Service Executive to join their busy team. This is a temporary position with strong potential to become permanent. The Role You will deliver excellent customer service while processing orders accurately and efficiently. The role involves managing customer enquiries, providing product information, resolving issues professionally, liaising with internal teams, and supporting new product promotions. There is genuine scope to progress into an internal sales role. About You - Friendly and professional communicator - Strong attention to detail - Proactive and solutions-focused - Confident handling customer enquiries and complaints - Competent in Microsoft Office - Team player able to work independently If you...

Customer Service Advisor £13.41 Monday to Friday 9am-5pm Office-based in Bradley Stoke (BS32) We are currently recruiting for a number of Customer Service Advisors to work for the RAC. RAC is the UK’s leading name in the motor breakdown industry and are currently looking to add a number of advisors to their team. With an iconic office perfectly located next to the motorway and with strong public transport links to the City Centre, this role is ideal for both private vehicle owners and public transport users. Role -Handling both inbound calls -Taking payments over the phone -Processing orders -Answering various questions and queries Requirements To be successful in this role, you will need to be an outgoing individual who has a passion for providing high levels of customer service and the ability to build rapport with new customers. You will have exceptional communication skills and an ability to retain product information provided through extensive training. -Exception...

Job title: Customer Service Coordinator Location: Farnborough/Slough (please note, the office is currently based in Farnborough but will be moving to Slough later in the year) Office working: 2-3 days per week Contract length: 6 months Are you a highly organised and customer-focused individual looking to make an impact in a dynamic service environment? Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are seeking a dedicated Customer Service Support Operator to help deliver exceptional customer support to our client’s service account base. This vital role is focused on the coordination and administration of service operations, ensuring the highest level of customer satisfaction. As a key member of the Customer Service Support team, you will handle a variety of daily operational tasks, including call handling, fault dispatching and managing customer enquiries. Some of the duties will include but are not limited to: * Coordinate and process service...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

We are seeking a technically minded individual to support the setup and configuration of IT equipment for our client based in Woking. This is a temporary role ideal for someone with hands-on experience or a strong interest in IT systems, hardware, and basic networking. Duties: Set up and configure laptops, desktop computers, and mobile phones Install and update operating systems, software, and applications Connect devices to company networks, Wi-Fi, and printers Perform basic troubleshooting and resolve setup issues Ensure all devices are secure and ready for end-user use Maintain accurate records of equipment setup and allocationRequirements: Basic to intermediate IT knowledge (hardware, software, networking) Comfortable working with Windows, macOS, and mobile operating systems Strong problem-solving skills and attention to detail Ability to work independently and follow instructions Good communication skillsDesirable: Previous experience in IT support or device deployment...

Your new company You'll be joining an organisation to help to deliver a large‑scale rollout of new security software. The environment is professional, regulated, and people‑focused, with a strong emphasis on care, respect, and high standards. Your new role As a 1st Line Support Engineer, you'll play a key role in supporting an Imprivata security software rollout across their network of care homes. Working as part of a small team, you'll provide 1st line support via a ticketing system and assist field engineers with on‑site installations. The role is split between the Windsor base and care home sites, supporting desktop builds, system deployments, and desk‑side setups. You'll help prepare and configure hardware, support Windows and Microsoft 365 environments, and assist engineers during installation phases. This is contract role initially for three months, with the potential to extend. What you'll need to succeed Basic to junior‑level experience in a 1st Line Support / Service...

Company Name: Logic 360 Ltd Job Opportunity: Customer Call Agent Location: Heathrow Airport Employment Type: On-going Working Shift Patterns: Varied days between Monday – Sunday Working Hours: 40 – 45 hours per week (06:00 – 15:30, 08:00 – 17:30, 10:30 – 20:00 & 13:30 – 23:00) Salary: £12.80ph (Weekly pay) Job Description: We are currently seeking highly motivated, enthusiastic and customer focused individuals to come and join our team. The successful candidate will be responsible for delivering a first-class service to customers when collecting and/or delivering rental vehicles. You will be responsible for the delivery and collection of rental vehicles directly from customers’ homes, places of work or other chosen destinations. Key Responsibilities: Dealing with inbound & outbound bookings Handling customer queries via telephone & email Booking vehicle collections and returns Updating and monitoring of the companies booking systems, databases etc General...

APS Desktop Engineer Rate: £125 Clearance Required: BPSS Duration: 6 months Location: Worthing full time on site Role Description The role will be a technical support engineer within Account Production Services (APS) working on the clients Account. Developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Once training has been completed and you have developed with the role, you may be asked to travel to another Capgemini site to assist with supporting activities. Expenses will be provided. Tasks Provide Desktop Support within the client Fault identification and resolution of incidents / requests within contracted SLA targets Mobile solution support (Mobile Phones and Laptops) Software and hardware installation PC Configuration Laptops & MacBook imaging Assisting...

Customer Service Administrator £13.29 per hour rising to £14.04 after 6 months Monday to Friday | 08:00 - 16:00 We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration. Key Responsibilities: Respond to customer enquiries via phone, email, and online platforms Maintain accurate records and update internal systems Liaise with internal departments to resolve issues Provide general administrative support to the wider teamThe successful candidate: Organised Attention to detail Great customer service Proficient in Microsoft Office Comfortable on the phoneIf this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to...

Are you a warehouse operative looking for your next role in a warehouse? I am working on behalf of my client based in Dunstable who are looking to add to their team This is a warehouse specialist role which is mainly based in an office within a warehouse looking after key accounts. You will need to be confident using a computer as this role will involve updating orders and checking data is correct. The main responsibilities for this role is making sure all orders for key accounts are correct and to organise couriers and shipments to clients. You will need to be confident on the telephone as will be speaking to Key accounts, the sales team, customer service teams and couriers on a regular basis. If needed you will be asked to help in the warehouse but mainly you will be working from an office. The hours of work are 0730 to 1600 - Monday to Friday. The hourly pay is £14.50 per hour. this is a temp to perm role however my client can also offer a permanent role straight away...

Step into a busy, fast-paced finance environment where your credit control expertise will make an immediate impact. This temporary part-time role in Milton Keynes offers variety, autonomy, and the chance to keep cash flow on track while supporting a wide range of customers and internal stakeholders. About the Role: You will be responsible for managing a portfolio of customer accounts, ensuring timely collection of outstanding debts and accurate allocation of incoming payments. Working closely with the wider finance team, you will help maintain clean ledgers, resolve queries, and support month-end processes. Your work will directly contribute to improving cash flow, minimising bad debt, and maintaining strong customer relationships. Key Responsibilities: Manage a designated ledger of customer accounts, monitoring aged debt and prioritising collection activity. Carry out proactive credit control and debt collection via phone, email, and written communication to secure timely...