16 jobs found in Tonbridge

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth on a 6 month fixed term contract. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This could suit someone who has worked in retail and dealt with customer enquiries on the phone or someone looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role.  You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third...

Job Title: Revenues Officer Location: Local authority based in Croydon Hourly rate: £20.38 PAYE / £27.03 Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates, supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high‑quality public services. Key Responsibilities As a Revenues Officer, you will: Manage customer enquiries across multiple channels, including telephone, online, and face‑to‑face...

Customer support opportunity - Sittingbourne - Hospital to Home service - High volume call experience required Peopleforce Recruitment are actively searching for an experienced customer support agent to join our long-standing healthcare client based in Sittingbourne. The role as customer support agent involves supporting patients by easing their transition out of hospital back into their homes. You will be handling a high volume of calls daily and will need to be prepared to have difficult conversations, given the nature of the role. We are looking for a friendly people person, who can be empathetic, patient and understanding with patients. Additionally, we will need someone who is confident on the phone and can take a high volume of calls daily. You will be supported with a 3 month training programme and will not be thrown in at the deep end. * This role is full time, Mon-Fri and 7.5 hours per day. You will mix between 08:00-20:00 shifts and these are to be completed in a...

Danish‑Speaking Travel Agent / Customer Service Agent- Hybrid - Canary Wharf, London Pay Rate : £14.24 per hour Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £500 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Location: Hybrid role - Head Office based in Canary Wharf, London Hours: Full‑time, 37.5 hours per week (flexible shifts including weekends) About the Role We are currently recruiting a Danish‑speaking Travel Agent to join our growing customer service and sales team. This is a hybrid role based out of our modern Canary Wharf head office, supporting European customers booking holidays both online and over the phone. This role is ideal for someone fluent in Danish and English, passionate about customer service, and confident in sales‑driven conversations. You'll be responsible for handling inbound calls, understanding customer needs, and...

Customer Service Advisor Location: Epsom (Hybrid working available after training) Pay Rate: £12.71 per hour Hours: 37.5 hours per week - shifts between 8:00am and 8:00pm Monday to Friday, with occasional Saturdays from 9:00am to 6:00pm Contract Length: 12 weeks with the possibility of a permanent position Start Date: ASAP We are currently recruiting Customer Service Advisors to support one of our clients based in central Epsom In this role, you will be the first point of contact for members of the public, handling inbound enquiries about their membership, updating personal details, and assisting with general queries. As part of your training, you will also learn how to manage enquiries through web chat, email, and social media, so strong written communication skills are essential. This position is 37.5 hours per week, working shifts between 8:00am and 8:00pm Monday to Friday, with occasional Saturdays from 9:00am to 6:00pm. Hybrid working will be available once the initial...

Job title: 1st Line IT Service Desk Analyst Location: London SE1 – (On-site – 5 days per week during training) Start Date: ASAP Contract Type: Temporary 3 months Weekly Hours: 35 hours per week Job Purpose We are currently recruiting for a 1st Line IT Service Desk Analyst to join a busy and fast-paced support environment based in London Bridge. This is a hands-on, customer-facing role providing first-line technical support to end users, ensuring issues are resolved efficiently and in line with service levels. Key Responsibilities: Act as the first point of contact for IT support queries via phone, email, and ticketing systems Perform ticket triage, logging, categorisation, and prioritisation of incidents and requests Troubleshoot and resolve issues relating to Microsoft applications, devices, and user access Support remote users with connectivity issues (broadband, mobile, telephony) Provide hardware support across laptops, mobile devices, tablets, and peripherals...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress....

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with...

Fixed Term contract: 12 months As the Invoicing and Credit Control Officer, you’ll play a key role in ensuring income is collected efficiently and fairly, supporting our services while building positive, long‑term relationships with customers and partners. This is a role for someone who combines confidence, accuracy and empathy someone who can have effective conversations, solve problems, and take pride in doing things right. About the role… This role focuses on the recovery of unpaid debt and the accurate billing of services provided by Peabody. You’ll manage your own portfolio of accounts, proactively engage with customers to resolve queries, and work closely with internal stakeholders to ensure invoices are raised correctly and paid on time. You’ll be at the heart of income collection, helping reduce debt, improve cash flow, and support excellent customer outcomes. Please note, this is a 12 month Fixed Term Contract. What you’ll do * Produce and issue accurate invoices...

Working as a Customer Service Assistant for an exciting startup company launching a new business to business (B2B) marketplace / supply chain technology platform to its industry and looking to scale up swiftly.  A fantastic opportunity to grow with the organisation! Available immediately, working Monday to Friday with no evenings / weekends needed. Possible opportunity to move to a permanent position if launch goes well and your performance is excellent. Hours & Shifts:  Monday to Friday 9am-5pm (35 hours per week) Pay Rate: £17.03 per hour As a Customer Services Assistant you will be working in their offices based near Imperial Wharf station (SW6 area).  You will be the first point of contact for buyers and suppliers, ensuring they receive timely, accurate, and helpful support. You will be assisting with day-to-day enquiries, troubleshooting issues, and guiding users through the platform to ensure a smooth and satisfying experience.  You will be responsible for:...

We are seeking dedicated and proactive temporary Customer Advisors to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car. This role is temporary with a view to go permanent! Key responsibilities include: Accurately processing orders in the system Handling queries, enquiries and complaints Completing orders and processing in a timely manner Build relationships with customers over the phoneSkills: Excellent communication skills are required to interact with internal staff and service users Must be able to work off their own initiative as well as part of a team Computer Literate with a good working knowledge of Word and Excel Excellent telephone manner Excellent organisational skills with a good eye for detail Previous experience within a busy Customer service department or Administrative role Previous...

Technical Business Analyst – Salesforce | Contact Centre | Agile We’re looking for a Technical Business Analyst with strong CRM and contact centre experience to join a high-impact customer transformation programme. This role is ideal for a Senior Business Analyst who thrives in customer operations, customer experience (CX), and digital service environments, with hands-on experience across Salesforce CRM, contact centre platforms, and Agile delivery. Key Responsibilities: * Work as a Technical Business Analyst within Agile squads (Scrum / Sprint delivery) * Lead customer journey mapping, process improvement, and service optimisation * Support implementation and enhancement of Salesforce CRM and contact centre platforms (Amazon Connect, Genesys, NICE or similar) * Drive customer experience transformation, including contact deflection, channel shift, and automation initiatives * Collaborate with product, engineering, operations, and external vendors Key Skills &...

Technical Support Specialist – 12mths – hybrid Hertfordshire - £160pday) Our client is seeking a Technical Support specialist to work approx. 4 days per week onsite in Ware, Hertfordshire. You will be reporting to a Technical Support Team Lead or Manager, the Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner. Success in this role will be defined by a strong customer first mentality, a thorough systematic approach to troubleshooting hardware, software or systems, and the curiosity to learn about a diverse set of technologies. If you love to challenge yourself, enjoy getting to the bottom of issues and want to be a part of a fast paced challenging environment, this opportunity is for you. Required skills & experience: Exceptional skills in problem solving & time management Able to provide timely updates and manage customer expectations Ability to read, write, and speak English fluently;...

Join our client as a Customer Service Advisor for a 4‑month contract, offering a highly competitive salary. Deliver outstanding service across phone, email and web, while promoting products and supporting travel bookings. Perfect for confident, target‑driven communicators. Customer Service Advisor Location: Dover Salary: £26,795.87-£27,968.53 - Pro rata Contract: Full-time, 4-month contract - June to September About the Role Our client is seeking an energetic and customer‑focused Customer Service Advisor to join their busy contact centre team. In this role, you’ll support customers across multiple channels, deliver exceptional service, and confidently promote additional products and services. This is an exciting opportunity for someone who thrives in a fast‑paced, target‑driven environment. Why Join Our Client? You’ll be part of a friendly, supportive team where your communication skills and sales mindset can shine. You’ll gain valuable experience in a respected organisation...

Talentmark are recruiting for a Customer Data Representative to join a company in the pharmaceutical industry on a contract basis for 8 months.    Salary: Paying up to £21.78 per hour PAYE and £28.18 per hour Umbrella (inside IR35)   Customer Data representative role: Validating new customer account requests in SAP. Updating customer records in SAP. Liaise with customers to obtain missing info. Manage and record queries and resolve with the relevant team. Monitor daily account-data interfaces with customer and deal with errors.Your Background: Previous experience of managing customer data, creating accounts, updating records, within an IT system ie SAP. Good understanding of SAP, how data connects and relates in customer records. Customer service experience - dealing with complex queries/complaints (over the phone). Pharmaceutical industry experience is desirable.Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering,...

8-month onsite role in Sandwich | £21.20 per hour | 37 hours p/w Support customer master data, account validation and licensing checks within a regulated supply chain environment. Ideal for detail-driven customer service professionals with strong IT skills. Customer Validation & Master Data Representative Sandwich, Kent £21.20 per hour 37hrs per week 8 Month contract A leading recruitment firm is advertising confidentially on behalf of its client for an experienced Customer Validation & Master Data Representative to join a busy supply chain support team on an 8-month fixed-term basis. Why join our client You’ll be part of a critical function supporting a large, regulated customer base within a fast-paced operational environment. This role offers exposure to complex data, compliance processes and cross-functional working, with the opportunity to build valuable experience within a global organisation. The role Working onsite in Sandwich, you will support customer...