32 jobs found in Trowbridge

Pertemps are recruiting for multiple, Customer Service Advisors to join a leading Health Services Provider. The successful candidates will be able to deliver a high level of customer care and handle sensitive situations. You must have an empathetic disposition and have a natural enthusiasm for assisting people in complex situations. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided.   Responsibilities as a Customer Service Advisor: -          Providing frontline telephone and email support to ensure a smooth journey and high-quality care. -          Booking appointments for customers as required. -          Dealing with enquiries, answering queries, calls and escalating to relevant departments. -          Deal with a high volume of calls and emails each day. -...

Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service...

Job Title: Customer Service Advisor Contract Type: Temporary - Ongoing Salary: £14.12 per hour Working Pattern: Full Time Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £14.12. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and addressing inquiries and concerns promptly and efficiently. Your primary duties will include answering customer calls, responding to emails, and resolving any issues or complaints in a professional and courteous manner. Key Responsibilities: Handle a high volume of incoming customer calls and emails Provide accurate and timely information to customers regarding products and services Resolve customer complaints and concerns effectively, ensuring customer satisfaction Maintain accurate customer records and update relevant databases...

Hours 8.30am - 5.00pm Monday - Friday £13.00 per hour Join Our Team as a Customer Service Advisor. Are you looking for your first office role? Looking to gain experience within the customer service industry? This role could be perfect for you! What You'll Do: As our Customer Service Advisor, you will play a pivotal role in supporting client needs. Your day-to-day responsibilities will include: Answering all incoming customer service calls Updating the CRM system with customer notes Ensure all issues are resolved by the end of each working day What We're Looking For: Enthusiastic: A positive attitude that can brighten the office! Organised: Ability to manage multiple tasks efficiently. Team Player: Willing to collaborate and support colleagues. Tech-Savvy: Comfortable using various software and systems.Why Join Us? Impactful Work: Be a part of an organisation that shapes minds and futures. Supportive Environment: Work alongside a dedicated team that values collaboration...

Social Care Customer Service Officer Pay: £17.29 per hour Contract: Initial 3-month contract, starting ASAP Location: Hybrid (County Hall, Oxford) – 1–2 days per week onsite Working Pattern: Tuesday and Wednesday hybrid requirement About the Role We are seeking a Specialist Customer Service Officer to act as the first point of contact for adult social care enquiries. This critical role involves engaging with the public and liaising with partner agencies including medical professionals, police, and fire and rescue services. You will handle complex and sensitive information such as emergency service reports, safeguarding referrals, bed leaver reviews, and assessments for disability aids. You will also provide signposting to relevant Oxfordshire services in line with the Oxfordshire Way. The post requires confident navigation of multiple health and social care systems to ensure accurate, timely, and effective service delivery. To find out more information please contact (url...

Our client, a leading company is currently seeking an experienced Customer Service professional to join their team in Gosport on a contract basis, The role is ongoing and is speaking with Customers face to face and completing surveys with customers. The role does offer some flexibility with a later start at 10am and generally finishing around 4/5pm. If you are looking for a new role in Customer service please send your CV

We are recruiting on behalf of our client in Central Milton Keynes for a Customer Service Advisor to join their team. Hours: Monday – Friday, 08:00 – 17:00 The role includes: * Managing a shared inbox and responding to customer emails * Chasing up information on services or parts * Keeping accurate records of communications * Providing excellent customer support You will have: * Strong written communication and organizational skills * Attention to detail and the ability to work independently * Previous customer service experience is beneficial, but not essential This is a fantastic opportunity to join a supportive team and gain experience in a busy customer service environment. Equal Opportunities: Our client is committed to equality and diversity in the workplace. No part of this advert is intended to discriminate on the grounds of gender, marital status, race, religion, colour, age, disability, or sexual...

Join Our Team as a Customer Service Administrator! Are you ready to take your customer service skills to the next level? We are seeking an enthusiastic Customer Service Administrator to join our client's dynamic team in Birmingham! This is a fantastic opportunity to work in the utilities industry with a company committed to empowering learners through exceptional retrofit training. Role Overview: As a Customer Service Administrator, you will be the first point of contact for our client's valued customers. Your primary responsibility will be to ensure smooth communication and efficient processing of inquiries. If you are proactive, organised, and love helping others, we want to hear from you! Contract Type: Temporary contract Daily Rate: £97 + holiday pay + temp benefits Working Pattern: full-time Key Responsibilities: Respond to customer inquiries via phone and email Process orders and manage customer accounts efficiently Provide product and service information to...

If you are a Dutch speaker, apply below for this exciting new role! On behalf of an international client we are looking for a Dutch speaking Customer Service Administrator to join their team. You can work fully remote and will be providing an outstanding customer experience to Dutch speaking customers. Your responsibilities will include: Handling inbound customer enquiries across various channels, including telephone and email Taking ownership of an issue and following it through to a solution where the customer is satisfied Logging and processing call information on the system About you: The ideal candidate will be a reliable, customer-oriented individual who has a positive can-do attitude with excellent Dutch language skills. Travel expenses will be paid for to travel to the Daventry office to pick up work equipment, you can work fully remotely for the duration of the temporary contract afterwards. The project is expected to last until February 2026. Profile: Required...

JOB TITLE: Customer Service Officer (Housing) LOCATION: Wandsworth, SW18 1HR (Fully office based), also attend Twickenham Office, TW1 3BZ when required Working arrangements: Hybrid working available after training. PAY RATE: £19 PAYE / £24.57 Umbrella START DATE: Jan 2026 DURATION/Hours: 3-month contract/ 36 hours a week (Mon-Fri, 9-5) Role purpose: Dealing with housing calls for Wandsworth initially and then to include Richmond housing calls. Duties & Responsibilities: Handling customer enquiries received by all customer access channels including telephone, face to face, letter, email, website, SMS or other correspondence within agreed enquiry handle time and productivity target times and to agreed customer service and Council standards. To resolve enquires where possible at first point of contact following the agreed trained process to actively encourage customers to use the most efficient method to gain access to and information about council services. To maintain...

A large Housing Association is looking for a number Customer Service Executives on a temporary basis for approximately 3 months in West London Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. You will be working part time hours: * Monday to Friday 8am – 12pm (20 hours per week) OR * Monday to Friday 2pm - 6pm (20 hours per week) THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. This is a temporary role so the successful candidate will need to be available to start immediately....

Customer Service Advisor - Temporary to Permanent Lower Stondon £12.71 Immediate Start Hybrid working 9:30 - 6:00pm - 9:00 - 5:30pm We are seeking a friendly, organised, and proactive individual to join a company specialising AV and IT displays. This Customer Service Advisor role combines general administrative duties with customer service responsibilities, supporting the smooth day-to-day running of our operations. As The Customer Service Advisor you will be required to; * Answering the phones * Investigating Deliveries * Calling Couriers * Mini Stock checks * Processing Tickets on internal systems As A Customer Service Advisor you will need; * Great time management skills * Attention to detail * Punctuality Benefits once permanent; * Pension Scheme * Flexible working * Change HR If this role sounds like the right role for you - APPLY NOW

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to...

Are you passionate about delivering excellent customer service and eager to develop your skills in a welcoming and professional environment? This is a fantastic opportunity to join a forward-thinking organisation on an ongoing basis. As a Temporary Customer Support Advisor, you will play a key role in supporting customers, providing clear information, and resolving enquiries. If you thrive on engaging with customers in a telephone based role, this could be the perfect fit for you. Please note, this is a full-time, temporary position paid on a weekly PAYE basis, and it will require a quick start. Lengthy notice periods therefore cannot be accommodated. Temporary Customer Support Advisor Responsibilities This position will involve, but will not be limited to: Responding to enquiries via the telephone and email. Explaining the benefits and procedures associated with service, supporting onboarding effectively. Managing inbound and outbound calls, ensuring timely follow-up....

Frontline Advisor Portsmouth Temp - Part Time £13.00ph ** MUST HAVE ENHANCED DBS** Are you passionate about helping people and making a real difference in your community? Do you have excellent communication skills and enjoy problem-solving? If so, we’d love to hear from you! As a Frontline Advisor you’ll be the first point of contact for individuals seeking support with a wide range of issues — from housing and employment to benefits, debt, Employment and consumer rights. You’ll listen, provide accurate information, and empower people to make informed decisions. What you’ll be doing: * Providing clear, practical, and confidential advice to clients via phone, email, and face-to-face. * Identifying key issues and offering guidance or signposting to relevant services. * Keeping accurate case notes and ensuring clients receive a consistent, high-quality service. * Working collaboratively as part of a supportive and passionate team. What I'm looking for: *...

Job Title: Call Centre Advisor (Temporary Contract)  Location: Alcester (Fully Office-Based) Contract: Temporary, 15th December – End of January Hours: Monday–Friday, 8:30am–5:30pm Pay Rate: £12.21 per hour About the Role  We are recruiting on behalf of our client for a confident and customer-focused Call Centre Advisor to join their team on a temporary basis. This role is ideal for someone who enjoys speaking with customers, has excellent communication skills, and can quickly identify the nature of a call to ensure it is directed appropriately. Key Responsibilities:  Answer incoming calls in a professional and friendly manner Gather accurate and relevant information from callers Record call details clearly and efficiently Identify calls that fall outside the team’s remit and provide appropriate signposting to the correct department or service Maintain high levels of customer service at all times Work collaboratively with colleagues to support smooth call handling and...

Are you a Workflow & Real-Time Analyst, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Workflow & Real-Time Analyst to join their Customer Relationship Centre team, supporting Supply Chain & Production Planning. As a Workflow & Real-Time Analyst you will monitor live service performance, manage resources in real time, and produce insightful reports to support operational decisions, to ensure optimal service levels, efficient staffing, and a smooth customer experience. A key part of your role will involve supporting the modernisation of the workflow management system, transitioning from legacy platforms to a more advanced workforce management ecosystem. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. Responsibilities of the Workflow & Real-Time Analyst...

Reporting into the Accounts Receivable Manager, the successful Credit Controller will be ensuring customers are managed so that cash is collected to terms and accounts managed within credit limits. You will also be working on the delivery of monthly company cash goals and targets and build positive relationships with key business stakeholders. What you'll be doing In this role, you as the successful Credit Controller will be carrying out the following duties and responsibilities (not exhaustive) Owning and managing a ledger of specific accounts; ensuring they are operated within agreed credit parameters, payment terms and credit limit Delivering to agreed monthly cash and aged debt targets and KPI's Ensuring proactive telephone collections chasing ahead of invoice and application for payment due date Being the first point of contact resolution on any customer queries and disputes wherever possible Contributing to a culture of continuous process improvement Ensuring...