12 jobs found in Uckfield

We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced operation on a temporary basis. This is a great opportunity for someone who prides themselves on delivering exceptional customer service, thrives in a collaborative environment, and enjoys being busy. The Role You will be responsible for providing best-in-class customer service to a wide range of stakeholders ensuring the operation runs efficiently and effectively at all times. Key Responsibilities Acting as a key point of contact for customers via phone and email, responding in a timely and professional manner Building and maintaining strong customer relationships Liaising effectively with internal teams to support daily operations Handling customer queries and complaints efficiently and professionally Assisting with delivery queries and resolving issues Generating quotes and ensuring all queries are dealt with accurately Completing all documentation and data input accurately and...

Temporary Customer Service Role - Surrey Location: Surrey Job Type: Temp- Perm Salary: £12.76 per hour   Talent Guardian are delighted to be recruiting on behalf of one of our growing clients for a Temporary Customer Service role based in Guildford. This is an exciting opportunity to join a friendly, supportive, and fast-paced team within a well-established business that truly values exceptional customer service. If you enjoy helping people, thrive in a busy environment, and are looking for a role where no two days are the same, we would love to hear from you.   Key Responsibilities: Managing inbound customer enquiries via phone and email Delivering a professional, friendly, and efficient customer experience Processing orders and updating customer records accurately Resolving customer queries and providing timely solutions Supporting the wider team with general administrative duties Building positive relationships with customers and colleagues alike Booking deliveries and...

Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in customer service and will play a key role in ensuring exceptional support for both new and existing customers. To be considered you must drive due to the location of the office! Duties: Acting as the first point of contact for customer enquiries via phone and email. Managing the customer ticket queue Handling online quotations and orders. Inputting orders into the system with accuracy and efficiency. Troubleshooting delivery issues and demonstrating empathy when resolving problems. Assisting the team with other administrative duties as required.The ideal candidate will: Possess excellent communication skills, both verbal and written. Have previous customer service experience Thrive in a high-pressure environment. Demonstrate great attention to detail.Why Join Our Client's Team? Be part of a busy and...

Service Architect Six Month Contract - Inside IR35 Pay Rate: £550 - £600 Per Day Hybrid: One day per week in either London or Chippenham Job Description I am working with a one of the country's leading digital transformation partners with an outstanding reputation for delivering bespoke, integrated solutions for over 3000 companies. I am looking for an experienced Service Design professional to join the team on a six-month contract to support their Service Desk clients in building out the highest quality Service Design solutions. This is an ideal opportunity for a Service Design professional with a strong commercial background as a big part of the role sits within pre-sales. So, if you are a Service Designer that is looking for a new contract opportunity then get in touch to find out more. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy

Customer Service Advisor – Social Care Pay: £19.98 per hour Location: Hammersmith and Fulham Key Responsibilities; To act as the first point of contact, providing initial advice to residents regarding the in-year rent increase and resolving directly the most frequent service requests by; telephone, email, web, and other social media channels Where appropriate signpost residents to the most suitable support service within the council, health and voluntary community sectors and financial support depending on their circumstances (Direct Payments, Housing Benefit for Discretionary Housing Payments or for Housing Support Payments) To capture accurate and detailed information to pass to the social care team within community connect or other council departments where a complex enquiry is made To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Fluent Mandarin Speaker - Customer Sales Advisor Central London (Hybrid - 2 days in the office) | £14.00 per hour + Holiday Pay Long-Term Temporary Position Hours - 9.00 am - 5.30 pm Monday - Friday (Occasional weekend work may be required in peak times however time will be given back during the week.) We're excited to be recruiting on behalf of a leading company in the property sector, based in the heart of Central London. This is a fantastic opportunity for a fluent Mandarin speaker to join a dynamic, fast-growing team as a Customer Sales Advisor. The Role In this hybrid role, you'll begin with in-office training in Central London. Once trained, you'll work remotely twice a week, with three days in the office. All necessary equipment will be provided. You will: Handle inbound and outbound customer queries via phone and email Provide outstanding customer service and sales support Update internal systems and ensure documentation accuracy What We're Looking For Fluency in...

A Housing Association is currently looking for an office based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external...

Collections Officer – Hounslow Must have driving license amd access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week...

Housing Customer Service Advisor Location: North London Salary: £19.00 - £22.00 phr umbrella (depending on experience) Contract: Full-Time, 6 months initial Sector: Housing & Property Services Important Application Criteria Please note: We are only able to consider applications from candidates who have previous experience working within Social Housing, Local Government, Housing Associations, ALMOs, Repairs & Maintenance Contractors, or related Housing Services environments. Unfortunately, applicants without prior housing-sector experience will not be shortlisted for this position. About the Role I am seeking a dedicated and customer-focused Housing Customer Service Advisor to join a busy housing team. This is an excellent opportunity for an individual with a passion for delivering outstanding customer service and supporting residents across a range of housing-related enquiries. As the first point of contact for tenants, leaseholders and residents, you will play a key...

One of our local authority clients are currently recruiting for a Housing Repairs Co-ordinators. This is a temporary contract for 3 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The successful post holder will be part of the Business Liaison team providing admin support for repairs & carrying out ad-hoc duties. Duties and Responsibilities * To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. * Experience of working in a contact centre answering high volume of calls to ensure targets are met. * Experience of dealing with phone enquiries in a professional, polite, sensitive, efficient and timely manner, to a high standard of customer care using the appropriate greeting, including name, adapting methods of communication to meet the needs of the customer and ensuring that a positive image of the Council is projected. * Excellent communication skills to liaise with other...

Spencer Clarke Group are seeking a Billing & Collection Officer for a Local Authority Client in Northwest London. In this role, you will manage billing and debt recovery while resolving customer enquiries professionally and maximising council income. Duties: Manage the accurate billing, collection and recovery of council income and debts. Resolve customer enquiries across multiple channels with a high standard of customer care. Negotiate and monitor repayment arrangements in line with legislation and council policy. Maintain accurate records and work with internal and external partners to maximise recovery.Qualifications and Experience: The successful candidate will have the following skills / experience: Experience delivering customer-focused advice, transactions and complaint handling. Experience working in billing, revenues, benefits or debt recovery environments. Experience managing accurate records and handling confidential data. Experience using IT systems, including...

As a Customer Service Coordinator you will provide first class service to our customers and retail partners. We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard. This is a hybrid role, requiring 3 days a week on-site in Bracknell. Previous inbound and outbound customer service is required, as is a strong telephone manner and a pro-active approach. You will ideally have worked within an FCA compliant environment before. This is a long-term contract role but suitable applicants will be available at short notice. Main Responsibilities: Handle inbound and outbound calls from customers to an exceptional standard. Address queries related to the finance application process. Assist customers with the completion and submission of finance applications....