1 jobs found in Wallsend

We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers in a fast-paced retail environment. This role requires strong communication skills and a focus on delivering outstanding service. Client Details Our client is a well-established organisation within the retail industry, known for its commitment to providing excellent customer experiences. Operating as part of a medium-sized team, they pride themselves on their professional approach and customer-focused ethos. Description Respond to customer queries via phone and email channels. Resolve customer complaints and escalate issues when necessary. Provide accurate information about products, services, and promotions. Process orders, returns, and exchanges efficiently. Maintain accurate customer records and update databases as required. Collaborate with team members to ensure a seamless customer experience. Meet and exceed customer service performance metrics. Assist with general...