61 jobs found in Walsall

One Source Support Assistant Pay rate: £14.82 per hour PAYE Contract Type: Temporary basis, until end of August 2026, with potential to extend. Hours: Monday - Friday, 9am - 5pm with 30 minutes unpaid break. 37 hours per week. Location: Hybrid basis, onsite days to be agreed with manager, based on meeting schedules. About the Role Opus People Solutions are seeking an enthusiastic and motivated One Source Support Assistant on behalf of our Client, Walsall Council, to join the One Source Support Team on a temporary basis. This role is ideal for someone who enjoys interacting with others, has strong analytical abilities, and delivers excellent customer service. You will provide support across the Integrated Enterprise Resource System (IERS), which incorporates Financial, HR and Procurement data. You will help resolve functional issues across system modules and associated applications, ensuring timely, effective, and outcomes-focused solutions. As part of the One Source...

Job Title: Customer Care Advisor Location: Sutton Coldfield Contract Details: Temp-to-Perm (3-month temp contract, subject to performance evaluation) Salary: £13.00ph About Our Client: A leader in plan services, expand their team to cater to the growing demand for newly launched plans. Essential role in providing compassionate and informative support to our customers. Responsibilities: Handle inbound enquiries and sales from prospective customers interested in our plan services. Follow up on email leads and make outbound calls to warm prospects. Operate within FCA regulatory guidelines, ensuring compliance without hard-selling. Engage in confident and informative conversations to make the purchasing process simple, easy, and stress-free. Participate in a rigorous QA process with monitored calls and feedback. Excellent customer service skillsEssential (Knowledge, skills, qualifications, experience): Previous contact centre experience, both inbound and outbound. Strong...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...

Credit Controller required on a temporary basis in Solihull. You would be responsible for the proactive collection of outstanding customer invoices. The role focuses primarily on contacting customers to secure payment, resolving payment queries, and reducing aged debt while maintaining professional customer relationships. Key Responsibilities Proactively chase outstanding invoices via telephone, email, and other communication methods to ensure timely payment. Maintain regular contact with customers regarding overdue balances. Reduce debtor days and keep aged debt within company targets. Record all collection activity accurately within the accounting or CRM system. Identify payment issues and escalate where necessary. Resolve basic invoice or payment queries by liaising with internal departments where required. Send customer statements, reminder letters, and payment requests. Monitor and follow up on payment plans where agreed. Maintain professional and...

Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: * Handle incoming customer calls and provide clear, professional assistance * Book and manage appointments related to customer enquiries and service needs * Complete any invoice‑related administrative tasks * Respond to customer enquiries in writing, ensuring timely and helpful communication * Represent the company positively by using strong product knowledge to build trust and enhance customer experience * Maintain accurate and up‑to‑date customer records *...

Collections Officer – Coventry - Must be based in CV, NN postcode) Must have driving license and access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You...

Refuge Practitioner (Weekend & Part-Time Roles) Location: Leicestershire (across multiple sites) We are seeking committed and reliable Refuge Practitioners to support the delivery and day-to-day running of refuge accommodation services. These roles focus on ensuring a safe, well-managed, and supportive environment.  Available Positions Weekend Refuge Practitioner  Hours: 13 hours per week Working Pattern: Saturday & Sunday, 8:00am - 4:00pm Location: Leicester City (across two sites) Salary: £14-18 Dependent on Pay Status   Weekend Refuge Practitioner  Hours: 27.5 hours per week Working Pattern: Saturday & Sunday, 8:00am - 4:00pm Location: Leicestershire Salary:  £14-18 Dependent on Pay Status  Refuge Practitioner  Hours: 30.5 hours per week Working Pattern: Saturday & Sunday: 8:00am - 4:00pm Monday - Wednesday: shifts between 8:30am - 6:30pm Location: Leicester City  Salary:  £14-18 Dependent on Pay Status  Temporary to Permanent (Temp to Perm) - with the...

German speaking Customer Service Representative 6 month Fixed Term Contract £30,000 pro rata Ruddington, Nottingham Our client is a global manufacturing business based in Ruddington. We are looking for a German speaking Customer Service Advisor to join the team for a 6 month fixed term contract. Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes and subsequent orders through strong communication and coordination - both externally with assigned accounts and internally with other company functions. The primary focus of this role will be the protection and growth of business at assigned Corporate Accounts. This role typically represents the first point of customer contact for inquiries related to customer orders, deliveries and pricing for Corporate Accounts. Responsibilities: * Where price lists, pricing tools or standard pricing exists, issue...

Customer Service Advisor Nottinghamshire   £130.78 per day To greet all visitors, guests and suppliers providing an efficient, professional, customer focused service. Provide basic advice, contacts and general information on council services and those of partner organisations. To carry out general administration and call handling duties for any inbound and outbound campaign work as and when required by the wider service. To escalate issues to line management in a timlely and efficient way, ensuring people are kept updated of any ongoing issues as and when they occur To provide cover for other job share as and when required (stepping in to cover job-share partner for holidays and absence). To use NCC IT systems including Intranet, Viva Engage, NCC Website, CRM, MS office packages to input and retrieve data and information as required. To identify own areas of training and development to ensure that skills are continually improved, to ensure a high standard of service is...

Collections Officer – Nottingham - NG / DE postcodes Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on...

2nd Line Desktop Engineer (Contract) Location: Cheltenham (On-site, full-time) Rate: Up to £250 per day (Inside IR35) Contract: 3 months Our client, a leading organisation in their sector, is hiring a 2nd Line Desktop Engineer to provide on-site technical support and break-fix services across a busy operational environment. This role offers the opportunity to work in a hands-on support capacity, resolving issues directly with end users and ensuring minimal disruption to business operations. What you’ll do * Provide 2nd line desktop support across hardware and software environments * Deliver break-fix support for laptops, desktops, and peripheral devices * Support Microsoft 365 applications and user administration * Assist with basic networking issues (connectivity, patching, troubleshooting) * Support hybrid environments, including on-prem and cloud-based systems You’ll work closely with IT support teams and business users to maintain high service levels and...

Overview We are seeking experienced Field Service Engineers to provide on-site break/fix support for HP and Lenovo laptops and desktops across multiple regional locations. This is a hands-on, field-based role requiring strong technical ability, self-sufficiency, and professionalism when representing the client on-site. Scope of Work * Carry out field-based repair and maintenance of HP and Lenovo laptops and desktops. * Diagnose, troubleshoot, and resolve hardware faults, performing component-level replacements where required. * Strip down, repair, and rebuild laptops and desktops following vendor procedures. * Use mobile app to receive and update daily tickets. * Collect required parts from the designated parts pick-up location each morning. * Attend client sites to complete assigned repairs, return old parts, and collect new ones the following day. * Utilise provided USB tools for BIOS and branding configuration. * Work independently with remote support available from the central...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

German Speaking Customer Service Representative – Sheffield – Up to £29,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Representative to join their passionate and dedicated team on a 12 month fixed term contract. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process.  Benefits:   Flexible working hours 25 days holiday plus BH Hybrid working Competitive salary Excellent working environment Customer Service Representative Responsibilities:   Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services Working to ensure all orders received are entered into the ERP by order cut-off time Assisting with reviewing and...

IT Support Analyst Manchester (On site) £(Apply online only) per day (Inside IR35) An IT Support Analyst is required for our client who are based in Manchester. The successful candidate will join the IT Operations team and will be responsible for ensuring the smooth operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting, patching, and deployment. Hands-on experience with Active Directory, Office 365, and both on-premises and cloud environments. Familiarity with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals.Key Accountabilities End-User Support Respond to Service Requests via ticketing system and...

IT Support Technician Manchester - 5 days a week on-site 3 month contract £120 per day (inside IR35)Our client is currently hiring for a IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact. Key Responsibilities: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. Diagnose and resolve hardware, software, and network issues. Support Windows 10/11 environments Maintain accurate documentation of support requests and resolutions. Collaborate with other IT team members to ensure smooth operations.Requirements: Previous experience in a 1st Line Support or Desktop Support role. Strong troubleshooting skills across hardware, software, and networking. Experience with PC builds and deployments. Familiarity with Windows OS, and basic networking concepts. Excellent...

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 16th February 2026. My client is seeking a proactive and efficient Housing Support Administrator to join their existing team on a temporary project.  This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential. Key Responsibilities Communication: Handle incoming phone calls and emails with professionalism and efficiency. Compliance: Uploading certificates and raising work orders Bookings: Booking in contractor visits to site Invoicing: Process and manage invoicing tasks accurately General Administrative Support: Assist with various other administrative duties as required to support the team.  Requirements Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential. Skills:...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Specialist Customer Service Officer About the Role We are looking for a compassionate and customer-focused Specialist Customer Service Officer to join a busy and supportive team. Acting as the first point of contact for adult social care enquiries, you will play a key role in supporting members of the public, partner agencies, and vulnerable individuals across Oxfordshire. This is a varied and rewarding position where no two days are the same. You will handle enquiries via phone, email, and digital channels, helping people access the support and services they need. Key Responsibilities Act as the first point of contact for adult social care enquiries Handle calls and communications from the public and partner agencies (including emergency services and medical professionals) Carry out initial assessments and arrange appropriate support, including disability aids Identify and process safeguarding concerns and referrals Manage emergency service reports and escalate where...