16 jobs found in Waltham Cross

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy solving problems? Are you eager to join a dynamic team where your skills can truly make a difference? We are currently looking for a Customer Service Representative to join our exciting and busy team in Westerham (Kent, England). Are you ready to be part of a company that values dedication, quality, and innovation? This is your chance to step into a rewarding role where your efforts are recognised and celebrated! Hours of Work: Full-time, fixed-term role, until 31 January 2027. As a Customer Service Representative, your main responsibilities will include providing technical support and expert advice to our customers, handling enquiries via email and telephone, diagnosing faults, scheduling service visits, and ensuring our customers receive an outstanding experience from start to finish. You will work within our vibrant call centre and play a vital role in...

Are you confident communicating with customers, identifying opportunities, and supporting commercial teams in a fast-paced environment? Job Title: Customer Service Advisor Location: Haverhill Salary: £13.49 p/h to start Hours: Monday - Friday 8:30am-5:00pm Contract Type: Full time, Temp on-going (perm for the right person) Our client based in Haverhill, Suffolk is seeking a Customer Service Advisor to join their team. As the Customer Service Advisor your duties will include: * Manage incoming enquiries, ensuring they are accurately routed to the appropriate teams to support timely resolution and maximise sales opportunities. * Maintain accurate customer records * Generate and qualify leads using external databases and technical enquiries * Support the team with communications, including new products & market research. An ideal candidate for the Customer Service Advisor will have: * Confident making outgoing calls. * Possess an excellent telephone...

Customer Service Advisor | £26,000 Temp - Perm We're hiring for a Customer Service Advisor based in Aylesford, offering a £26,000 salary and the chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing teamWhat We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plusApply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business...

Customer Service Advisor Hybrid 2/3 split  13.94ph Shifts between 8 am -9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping Professional...

Customer Service Advisor Location: Shelton, Shrewsbury Pay: £14.37/hour (£27,647.88 PRO-RATED) + unlimited overtime (time & a half) Hours: Between 8am–6pm weekdays + 1 in 4 Saturdays (8am - 2pm, with a weekday off) Training: Monday to Friday, 9am - 5pm Contract: 10 months (with strong temp-to-perm potential) The Role: Join our clients Customer Service team and be the voice of support for customers. You’ll be phoning customers, arranging visits, and guiding them through repairs from start to finish, keeping things clear, calm, and customer-focused. What You’ll Do: Take full ownership of customer cases, from first call to resolution. Explain responsibilities clearly and support customers every step of the way. Schedule repair jobs and manage contractor visits. Handle queries, complaints, and payments with professionalism and empathy. Keep records accurate and up to date across multiple systems. What We’re Looking For: Call centre background and excellent communication...

Spencer Clarke Group are seeking a Customer Services Operations Lead for a Local Authority Client in North London. In this role, you will lead Customer Services, enabling staff to deliver seamless, resident-focused support across all channels while driving continuous improvement. Duties: Lead day-to-day customer service operations across all channels. Support and develop the operational workforce. Drive improvements in processes, technology, and performance. Monitor and report on service quality and customer satisfaction. Qualifications and Experience: The successful candidate will have the following skills / experience: Proven experience in leading customer service or operations teams. Strong knowledge of multi-channel service delivery (face-to-face, phone, digital). Experience driving process, performance, and service improvements. Skilled in managing staff, performance, and stakeholder relationships. What's on offer: Salary: £370 per day *may negotiate higher for...

We are currently seeking a German‑speaking Inbound Call Centre Advisor for a 6‑week temporary booking. This role will support an inbound campaign, handling calls from shareholders who are enquiring about shareholder facilities and related services. Key Responsibilities Handle inbound calls from German‑speaking shareholders in a professional and efficient manner Respond to queries relating to shareholder facilities and general account information Provide accurate information while maintaining high levels of customer service Escalate queries where required in line with internal procedures Accurately capture and update customer information on internal systems Ensure all calls are handled in line with compliance and data protection requirements Skills & Experience Required Fluent German speaker (spoken and written) Previous inbound call centre or customer service experience Confident communication skills with a professional telephone manner Strong attention to detail and...

IT Support Technician ROMFORD (Onsite) Initially up to 3 months £(Apply online only)/day Umbrella Are you passionate about technology and providing exceptional support? We are looking for an IT Support Technician to join our client's dynamic team and deliver high-quality technical assistance across the clients of five sites. Key Responsibilities Technical Support Provide first and second-line support for hardware, software, and network issues. Install, configure, and troubleshoot computer systems and peripherals. Manage and respond to service desk tickets, ensuring timely resolution and adherence to SLAs.System Maintenance Perform regular maintenance tasks, including software updates, backups, and system monitoring. Assist in maintaining the asset register.User Support Deliver IT support to end-users across all five schools. Document and share common technical issues and solutions for future reference.Networking Demonstrate strong knowledge of networking systems and...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...

Available to start immediately? We’re recruiting for multiple Temporary Customer Assistance Coordinators to join a well-established global organisation, providing vital support to customers during critical and often sensitive situations. 🌟 Customer Assistance Coordinator x4 📍 Croydon | Hybrid working 💷 Pay: £14.84 per hour 📅 Start: 16th March 2026 – end of September 2026 🕒 Hours: 35 hours per week ⏰ Shift-based between 7am–10pm, including weekends and bank holidays 💬 The Role As a Customer / Medical Assistance Coordinator, you’ll be at the heart of the customer journey, providing calm, empathetic, and efficient support in challenging circumstances. Using your strong organisational and communication skills, you’ll manage multiple cases while ensuring customers receive clear updates, reassurance, and a high level of care. You’ll handle both inbound and outbound calls, liaise with medical professionals and third parties, and remain composed under pressure in a fast-paced...

Collections Officer – South London - Must be in SW, SM, SE ,CR postcodes - MUST HAVE DRIVING LICENSE AND ACCESS TO OWN VEHICLE Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing...

Project Administrator 3 month Contract (Likely to be extended another 3-6 months) Location: Dartford (Office-based) Rate: £130 per day (Inside IR35) We are recruiting for an IT service company looking for admin staff to work in their office supporting a device Refresh Project. This role is suited to someone who is hardworking and has good attention to detail. This is an administrative role supporting device collection activities. Key responsibilities include: Making outbound calls to users to arrange device deliveries and collections Updating and maintaining spreadsheets Tracking Proof of Deliveries (PODs) Managing tickets on the customer system (service now) General administrative support as required Skills Required: Confident on the telephone Good organisational skills Basic Excel / spreadsheet experience You will need to either have BPSS (within the last 6 months) or be put through it before starting. If you're available and would like to learn more, please...

1st line analysts required  Nottingham & Milton Keynes  1 year rolling contract  Hourly rate £19.44 + Overtime  Must have active SC Clearance  An SC Cleared First Line Analyst for a Service Desk team for one of our prestigious customers. The role will focus on providing a top-class service as a first point of contact for anyone with IT related issues. This role will be covering the hours of 8am till 6pm, Monday to Friday, with varying shift patterns. The primary duties will include receiving and fulfilling Requests within agreed SLAs with some limited potential to provide Incident Management support. Although this is a First Line Analyst role, there may also be 2nd line aspects too. Based in one of the offices in Nottingham or Milton Keynes, you will be working in a small team. Prior technical knowledge of hardware and software is an advantage, but not vital as training is given to the successful applicants. Attitude and aptitude are as important as technical skills. The...

Junior Travel Agent Kickstart Your Career in the Travel Industry Do you have a passion for travel and helping people plan their holidays? Want to work for a leading travel company while gaining a qualification and earning a competitive salary? If the answer is yes, we want to hear from you! Lloyd Recruitment Services is excited to partner with a renowned travel business based on the outskirts of Crawley. They're looking for multiple Travel Agent Apprentices who are ready to kickstart their careers in the travel industry, gain hands-on experience, and achieve a recognised qualification. What's in it for you? Salary: £19,500 (rising to £27,000 upon apprenticeship completion) Travel Industry Experience: Join one of the leading travel companies and learn from industry experts Career Growth: Potential to earn up to £28k-£29k with additional training and development 25 Days Holiday + Bank Holidays: Plus, discounts at popular retailers Free On-Site Parking Hybrid Working: Split your...

£240 + VAT per day 6‑month Contract (Inside IR35) - Umbrella only Reading, Berkshire UK (Hybrid) Your new company We are a nationally recognised public sector organisation with a proud history of transforming lives through education, innovation and community support. As we modernise our digital and data landscape, we are placing far greater emphasis on the quality, structure and reliability of our information. With multiple CRM platforms and complex data flows underpinning our services, we are strengthening our operational data capability to ensure our systems remain accurate, well‑governed and future‑ready. This is where your technical expertise becomes essential. As we embed new standards and uplift our data maturity, we need someone who can bring strong SQL capability and CRM knowledge to keep our information consistent, trusted and flowing smoothly across the organisation. Your new role You'll be the first point of contact for data‑related queries, using your strong SQL...