May 30, 2026
Job Title: Customer Service Officer
Type: Temporary (6 weeks +)
Location: Bristol
Salary: £20 umbrella an hour
Hours: 37 hours, 5 days in the office
BRC are working closely with a housing association seeking a Customer Service Officer to join their Customer Service team on a temporary basis.
This role involves acting as the first point of contact for customer enquiries, delivering an end-to-end customer service experience across multiple communication channels including telephone, email, social media and face-to-face interactions.
Duties:
Deliver professional and customer-focused service in line with organisational values and objectives.
Respond to customer enquiries relating to repairs, housing management, tenancy management, estate management and rent accounts.
Diagnose and raise repair requests, ensuring correct priorities and instructions are issued.
Liaise with colleagues and contractors to...
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Bristol, UK
Contractor