41 jobs found in Wednesbury

One Source Support Assistant Pay rate: £14.82 per hour PAYE Contract Type: Temporary basis, until end of August 2026, with potential to extend. Hours: Monday - Friday, 9am - 5pm with 30 minutes unpaid break. 37 hours per week. Location: Hybrid basis, onsite days to be agreed with manager, based on meeting schedules. About the Role Opus People Solutions are seeking an enthusiastic and motivated One Source Support Assistant on behalf of our Client, Walsall Council, to join the One Source Support Team on a temporary basis. This role is ideal for someone who enjoys interacting with others, has strong analytical abilities, and delivers excellent customer service. You will provide support across the Integrated Enterprise Resource System (IERS), which incorporates Financial, HR and Procurement data. You will help resolve functional issues across system modules and associated applications, ensuring timely, effective, and outcomes-focused solutions. As part of the One Source...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...

Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: * Handle incoming customer calls and provide clear, professional assistance * Book and manage appointments related to customer enquiries and service needs * Complete any invoice‑related administrative tasks * Respond to customer enquiries in writing, ensuring timely and helpful communication * Represent the company positively by using strong product knowledge to build trust and enhance customer experience * Maintain accurate and up‑to‑date customer records *...

Collections Officer – Coventry - Must be based in CV, NN postcode) Must have driving license and access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You...

Customer Service Supervisor Swadlincote, up to £34,000 Permanent | Full time, Monday to Friday (flexible start and finish times) Office Based We're working with a growing, well-established business South Derbyshire currently looking to appoint an experienced Customer Service Manager to lead and develop their customer support function. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences while driving team performance. The Opportunity... You'll take ownership of a busy customer service operation, leading from the front to ensure high standards, strong team engagement, and continuous improvement across the function. This role offers real scope to make an impact, influence processes, and shape the customer journey within a business that is continuing to expand. Key Responsibilities: -Lead, motivate, and develop a customer service team to achieve KPIs -Oversee...

Join Our Team as a Customer Service Executive! 🌟 Our client, a dynamic and family-run organization, is searching for a Customer Service Executive to join their vibrant team at their Worcester headquarters. If you are hungry, with a passion for helping others, this is the opportunity for you! 📍 Location: Worcester 🕒 Employment Type: Full Time - Monday to Friday 🔄 Contract Type: Temp To Perm You must be available to start with in the next week or so! Your Role: As a Customer Service / Order Cross checking Executive, you will be the first point of contact for our customers, ensuring their experience is nothing short of outstanding. Your main responsibilities will include: Answering phone calls promptly and transferring them to the relevant teams Logging all interactions in our CRM system Coordinating export orders and providing documentation Keeping customers informed with daily tracking links Managing deliveries, collections, and returns Assisting with sample requests and...

Customer Service Advisor Warwick, Warwickshire (Free Parking + Close to Warwick Parkway Railway Station) £26,326 + Excellent Benefits Monday–Friday | No Weekends or shifts Join a Company That Values Your Growth We’re looking for Customer Service Advisors to join a well-established and growing organisation based in Warwick. If you have a background in customer service, retail, hospitality, or administration, then this could be a good career move. What you’ll be doing as a Customer Service Advisor Handling inbound and outbound customer calls Responding to enquiries via phone, email, live chat, and online platforms Delivering exceptional customer service at every touchpoint Updating internal systems and completing accurate data entry Working as part of a supportive, fast-paced team environment What’s in it for you? Private healthcare with BUPA + Medicash plan Employee Assistance Programme for wellbeing support Death in Service & Critical Illness cover Employee discounts...

Customer Service Alarm Call Handler Location: Leicester (Office-Based) Salary: £13.14 per hour Contract: Temp to Perm Shift Pattern: You'll work a rotating schedule of 6 days on, 4 days off, with shifts structured as follows: * 2 Early Shifts: 7:00am - 3:00pm * 2 Mid Shifts: 3:00pm - 11:00pm * 2 Night Shifts: 11:00pm - 7:00am This equates to a standard 40-hour working week (5 x 8-hour shifts). You'll be required to work bank holidays and maintain flexibility across all shift types. About the Role: As an Alarm Call Handler, you'll play a vital role in ensuring the safety and functionality of client alarm systems. You'll be the sole operator on shift, responsible for monitoring, responding to, and escalating alarms as needed. This role requires confidence, independence, and a high level of responsibility, as you may be the only person in the office during your shift. You'll be part of a 24/7/365 operation, ensuring continuous coverage and rapid response to any alarm triggers. Key...

Refuge Practitioner (Weekend & Part-Time Roles) Location: Leicestershire (across multiple sites) We are seeking committed and reliable Refuge Practitioners to support the delivery and day-to-day running of refuge accommodation services. These roles focus on ensuring a safe, well-managed, and supportive environment.  Available Positions Weekend Refuge Practitioner  Hours: 13 hours per week Working Pattern: Saturday & Sunday, 8:00am - 4:00pm Location: Leicester City (across two sites) Salary: £14-18 Dependent on Pay Status   Weekend Refuge Practitioner  Hours: 27.5 hours per week Working Pattern: Saturday & Sunday, 8:00am - 4:00pm Location: Leicestershire Salary:  £14-18 Dependent on Pay Status  Refuge Practitioner  Hours: 30.5 hours per week Working Pattern: Saturday & Sunday: 8:00am - 4:00pm Monday - Wednesday: shifts between 8:30am - 6:30pm Location: Leicester City  Salary:  £14-18 Dependent on Pay Status  Temporary to Permanent (Temp to Perm) - with the...

Role: Contract Key Account Manager EMAE Contract Duration: 12 months Hours: 37 hours a week, offering Hybrid Location: Cheltenham Role Overview The successful candidate will manage a portfolio of airline and/or maintenance, repair and overhaul (MRO) customer accounts across the EMEA region. The role acts as a key point of contact for spare parts order management and overall customer relationship management, ensuring high levels of customer satisfaction across multiple product divisions including landing gear, wheels and brakes, and braking, steering and monitoring systems. Key Responsibilities *Manage a portfolio of airline and/or MRO customer accounts within the EMEA region and act as the primary contact for spare parts order management activities. *Maintain and develop strong customer relationships, ensuring a high level of service and satisfaction. *Coordinate with internal departments such as logistics, credit management, warehouse operations and supply chain teams to support...

Collections Officer – Nottingham - NG / DE postcodes Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on...

Customer Service Advisor (Telephone-Based) 📍 Cheshire (Hybrid/Office-based options may apply) 💼 Full-Time | Contract (until at least July 2026) 💰 £18.00 per hour – PAYE / £23.05 per hour – Umbrella We are currently recruiting on behalf of a well-established public sector organisation for a Customer Service Advisor to join their busy and supportive contact centre team. This is an excellent opportunity for an experienced customer service professional with Revenues & Benefits knowledge who thrives in a fast-paced environment and is passionate about delivering high-quality service. The Role As a Customer Service Advisor, you will act as the first point of contact for customers, handling a wide range of enquiries via telephone, with a particular focus on Revenues and Benefits-related queries. Key responsibilities include: * Handling a high volume of inbound customer enquiries via telephone * Responding to queries relating to Council Tax, Housing Benefit, and associated services...

Overview We are seeking experienced Field Service Engineers to provide on-site break/fix support for HP and Lenovo laptops and desktops across multiple regional locations. This is a hands-on, field-based role requiring strong technical ability, self-sufficiency, and professionalism when representing the client on-site. Scope of Work * Carry out field-based repair and maintenance of HP and Lenovo laptops and desktops. * Diagnose, troubleshoot, and resolve hardware faults, performing component-level replacements where required. * Strip down, repair, and rebuild laptops and desktops following vendor procedures. * Use mobile app to receive and update daily tickets. * Collect required parts from the designated parts pick-up location each morning. * Attend client sites to complete assigned repairs, return old parts, and collect new ones the following day. * Utilise provided USB tools for BIOS and branding configuration. * Work independently with remote support available from the central...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

German Speaking Customer Service Representative – Sheffield – Up to £29,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Representative to join their passionate and dedicated team on a 12 month fixed term contract. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process.  Benefits:   Flexible working hours 25 days holiday plus BH Hybrid working Competitive salary Excellent working environment Customer Service Representative Responsibilities:   Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services Working to ensure all orders received are entered into the ERP by order cut-off time Assisting with reviewing and...

Incident and Problem Management Analyst Location: Warrington – Onsite Start date: ASAP Contractor Rate: £275 to £290 per day inside IR35. Extra pay for on call - hourly rate pro rata Duration: 6 months initially Clearance: Must be SC Cleared / SC eligible Role Summary Our client is seeking an experienced Incident & Problem Management Analyst to coordinate incident resolution, drive problem investigations, and support continuous service improvement within a complex IT infrastructure environment. You will apply strong ITIL expertise, lead bridge calls, manage stakeholder communications, ensure SLA compliance, and maintain high‑quality BAU delivery. Key Responsibilities * Act as the main contact for all Incident & Problem Records. * Monitor SLAs, drive incident reviews, and ensure accurate closure. * Lead and chair major incident bridge calls. * Guide Incident Process Coordinators and collaborate with SIAM, ITSM, Service Desk, and business teams. * Manage full major...

Customer Service Advisor Hybrid 2/3 split  13.94ph Shifts between 8 am -9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping Professional...

Specialist Customer Service Officer About the Role We are looking for a compassionate and customer-focused Specialist Customer Service Officer to join a busy and supportive team. Acting as the first point of contact for adult social care enquiries, you will play a key role in supporting members of the public, partner agencies, and vulnerable individuals across Oxfordshire. This is a varied and rewarding position where no two days are the same. You will handle enquiries via phone, email, and digital channels, helping people access the support and services they need. Key Responsibilities Act as the first point of contact for adult social care enquiries Handle calls and communications from the public and partner agencies (including emergency services and medical professionals) Carry out initial assessments and arrange appropriate support, including disability aids Identify and process safeguarding concerns and referrals Manage emergency service reports and escalate where...

IT Support Analyst Manchester (On site) £(Apply online only) per day (Inside IR35) An IT Support Analyst is required for our client who are based in Manchester. The successful candidate will join the IT Operations team and will be responsible for ensuring the smooth operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting, patching, and deployment. Hands-on experience with Active Directory, Office 365, and both on-premises and cloud environments. Familiarity with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals.Key Accountabilities End-User Support Respond to Service Requests via ticketing system and...

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 16th February 2026. My client is seeking a proactive and efficient Housing Support Administrator to join their existing team on a temporary project.  This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential. Key Responsibilities Communication: Handle incoming phone calls and emails with professionalism and efficiency. Compliance: Uploading certificates and raising work orders Bookings: Booking in contractor visits to site Invoicing: Process and manage invoicing tasks accurately General Administrative Support: Assist with various other administrative duties as required to support the team.  Requirements Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential. Skills:...