3 jobs found in Welwyn Garden City

Senior Associate - Systems (IT Support) Location: West London Salary: £27,500 per annum Contract: 12-Month Fixed-Term Contract Working Model: Fully Office-Based Overview We are seeking a Senior Associate - Systems (IT Support) to join a busy banking environment on a 12-month FTC. This role will support the smooth running of the Systems function, providing first and second-line IT support to users across the business while liaising with offshore teams and third-party vendors. This is a great opportunity for someone with hands-on IT support experience looking to gain exposure within a structured and fast-paced organisation. Key Responsibilities Provide L1/L2 IT support across desktop, applications, and network issues Support system administration tasks including software installation, patching, O365, antivirus updates, and user access issues Troubleshoot and resolve issues relating to core banking applications and general IT systems Monitor and manage network connectivity...

Customer Service Administrator Temporary role to start ASAP 📍 Harrow on the Hill (Hybrid) 🕒 35 hours per week We are currently recruiting for a Customer Service Administrator to join a friendly and fast-paced team on a temporary basis, with the potential to become permanent. This is a fantastic opportunity for someone who enjoys helping people, thrives in a busy environment, and takes pride in delivering excellent customer service. The Role You will be responsible for delivering a high standard of customer service to both internal and external customers across multiple channels including phone, email, online platforms, social media, and written correspondence. Working closely with internal teams and external partners, you will ensure customer queries are handled efficiently, professionally, and resolved in a timely manner. Key Responsibilities Respond to customer enquiries via telephone, email, and digital platforms Provide accurate information, guidance, and support...

We are seeking an enthusiastic, motivated and innovative professional to join our team, specialising in the recovery of service charge income. This is a key role in ensuring leaseholders receive the right support while maximising income recovery. What we’re looking for: • Proven experience in recovering service charge income, including direct dealings with leaseholders • A basic understanding of Leasehold Law • Direct experience delivering a frontline service in a challenging housing environment • Strong IT skills with excellent written and verbal communication • Ability to advise on financial assistance, provide basic benefit advice, and make referrals to debt advice agencies • A team player who can also work independently, stay organised, and meet tight deadlines • A passion for delivering first class customer service Key responsibilities include: • Maximising recovery of service charge income, debts and arrears in line with procedures • Submitting cases to HMCS for...