11 jobs found in Wigan

Customer Services Representative Location: Office based, Manchester City Centre We're looking for confident Customer Services Representatives to join a growing contact centre in their online chat based team. You'll help customers with their financial services queries, providing clear, accurate support and making every interaction a pleasure. This is a temporary role initially for a period of up to twelve weeks but may offer permanent opportunities for customer service superstars as the company continues to grow. What you'll do: Handle online and telephone based enquiries with professionalism. You'll be given access to a suite of internal tools to help give accurate responses. Resolve queries and offer informed guidance based on standard operating responses. Build excellent product knowledge and deliver great service. What we're looking for: Customer focused individuals - somebody who has examples of this in either a contact centre, retail, hospitality or face to face...

£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 6am-1.30am 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers...

Customer Service Administrator Location: Speke, L24 Pay Rate: £12.60 per hour Hours: Monday to Friday days, 35 hours paid per week. Contract: Temporary ongoing Start Date: ASAP OFFICE BASED WORK The Role We are currently recruiting on behalf of a well-established business based in Speke for a Customer Service Administrator to join their busy support team. This is a great opportunity for someone with strong communication and organisational skills who enjoys working in a fast-paced, customer-focused environment. Key Responsibilities Processing customer orders accurately and efficiently Handling basic customer queries and complaints in a professional manner Proactively contacting customers to confirm and check order details Updating internal systems and maintaining accurate records Supporting the wider team with general administrative duties About You Previous experience in a customer service or administrative role Confident telephone manner and strong interpersonal skills Good...

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

Join Our Team as a Customer Service Representative! Are you ready to embark on an exciting journey in customer service? We are seeking a vibrant and enthusiastic Customer Service Representative to join our dynamic team in Liverpool, Speke. This is a fantastic opportunity to showcase your communication skills and help us deliver an outstanding customer experience! Position Details: Days: Monday to Friday Duration: Approximately one month Pay Rate: £12.80 per hour Hours: 8:45 AM - 4:45 PMWhat You'll Be Doing: In this fast-paced role, you will be the voice of our organisation, connecting with customers, suppliers, and sub-contractors. Here's a glimpse of your key duties: Engage with Customers: Communicate and build personal connections with customers through various methods. Deliver Excellent Service: Provide a simply better service by resolving customer issues and complaints professionally and promptly. Order Processing: Accurately process customer orders within set timescales to...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Warranty Administrator. Bolton. Temp to perm. £26,500 p/a An opportunity has arisen for a strong Administrator with excellent customer service skills, to join the warranty and service department of a successful Bolton based firm. This is a newly established post where you will have the chance to help develop the role and make it your own over time. Duties will include; * Responding to queries from customers regarding booking in service appointment, warranty coverage and claim updates * Placing orders for parts and identifying if they are chargeable and raising invoices if applicable * Escalating complex customer issues to the relevant Manager * Creating reports and looking for trends and reoccurring faults to put preventative measures in place * Arranging delivery and shipment of parts To be successful, you will have strong organisational and communication skills, be proficient with MS Word, Outlook and Excel, and be familiar with CRM systems. Please note that due...

Certain Advantage is hiring for a Housing Support Administrator, for our client in Eccles, starting on Monday 16th February 2026. My client is seeking a proactive and efficient Housing Support Administrator to join their existing team on a temporary project.  This office-based role is essential in supporting daily administrative tasks and ensuring smooth communication and operations. Previous experience in housing is preferred but not essential. Key Responsibilities Communication: Handle incoming phone calls and emails with professionalism and efficiency. Compliance: Uploading certificates and raising work orders Bookings: Booking in contractor visits to site Invoicing: Process and manage invoicing tasks accurately General Administrative Support: Assist with various other administrative duties as required to support the team.  Requirements Experience: Prior administrative experience is beneficial. Experience within a housing environment is preferred, but not essential. Skills:...

Are you a calm communicator who loves turning customer challenges into great experiences? We're looking for a Customer Experience Agent to join a great company in the residential services sector. This temporary role pays £13.45/hour and offers flexible working options - remote, hybrid, or office-based. As a Customer Experience Agent, you'll join a supportive, people-focused team dedicated to delivering outstanding service to residential customers. If you're calm under pressure, love problem-solving, and enjoy helping people, this could be the perfect fit for you. This is a temporary role covering two periods: 16 March - 26 April 2026 (6 weeks) 17 August - 1 November 2026 (11 weeks) What will you be doing as a Customer Experience Agent? Handling inbound calls from residential customers Resolving customer queries Managing complaints with patience and empathy. Taking ownership of each call, aiming to find solutions quickly - or escalate when neededWe would LOVE to hear from...

1st Line Support – 3-Month Contract – Hybrid - Liverpool VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line / Service Desk Support – in a Windows / Microsoft environment. Windows 10/ Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Mix of remote & deskside support - including working on a tech bar Good customer service skills Experience with iManage or Bomgar (desirable) Role details: Job...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to...