Mar 21, 2026
Our client is looking for Customer Support Advisors with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media and Email.
Main Duties
Reply to customer enquiries via a digital ticketing system through a range of channels
Provide high-quality answers to queries to ensure they are resolved quickly and efficiently
Follow standard processes at all times to ensure a smooth experience with returns, exchanges, etc.
Work collaboratively with teams across the business to uphold and improve customer service ratings
Skills and Knowledge
You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency.
Positive approach and creative thinker.
Enthusiastic and self-motivated....
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CV-Library
Romsey SO51, UK
Contractor