51 jobs found in Wirral

Customer Service Advisor Are you looking for temporary work in Birkenhead for at least 3 months? If you are passionate about helping customers, building genuine relationships and problem solving under pressure, Red wants to speak to you. Red Recruitment is recruiting Customer Service Advisors to work in a customer service centre in Birkenhead. You will be working for one of the UKs highest quality outsourcers on a temporary basis. This role will be answering inbound customer service calls and supporting customers to resolve their queries. The hourly rate is £12.21 per hour and this is a full-time, office-based role. The start date for this role is 23rd February for a 3 month period with the potential to progress into a permanent role. Benefits and Package for a Customer Service Advisor: Salary: £12.21 per hour Hours: 40 hours per week: Monday to Friday, 8am - 8pm, Saturday and Sunday 8am - 6pm, Contract Type: Temporary Location: Birkenhead Start date: 23rd February Full...

Customer Services Representative | Online Chat Support Salary: £13.13 per hour Hours: 35 hours per week, Monday to Friday Working Hours: 8:30am - 5:00pm Location: Office-based, Spinningfields, Manchester City Centre Contract: Temp - Perm (up to 12 weeks initially, with potential to go permanent) Customer Services Representative - Manchester City Centre We are recruiting Customer Services Representatives to join a fast-growing contact centre based in Spinningfields, Manchester. This is an office-based role, supporting customers through online chat and digital channels within the financial services sector. This opportunity is ideal for individuals with experience in customer service, contact centres, retail, hospitality, or face-to-face customer support who are confident communicators and enjoy helping people. Key Responsibilities Handling online chat customer enquiries in a professional and timely manner Responding to financial services queries using internal systems and...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: * Handle incoming customer calls and provide clear, professional assistance * Book and manage appointments related to customer enquiries and service needs * Complete any invoice‑related administrative tasks * Respond to customer enquiries in writing, ensuring timely and helpful communication * Represent the company positively by using strong product knowledge to build trust and enhance customer experience * Maintain accurate and up‑to‑date customer records *...

Customer Service Representative- Aftermarket; Wolverhampton; 6 month contract; £17.00 per hr paye Inside IR35. We have a requirement for a Customer Service Representative specialising in an Aftermarket environment working with our Aerospace client based in Wolverhampton. Responsibilities for this role include promptly responding to and managing customer calls and inquiries to offer updates on their orders, thereby ensuring seamless customer service operations. Our client is seeking a highly motivated individual with exceptional attention to detail, a background in decision-making, and a strong sense of responsibility. The ideal candidate should demonstrate the ability to take initiative and operate with the utmost personal integrity. Daily Duties Drive a customer-centric culture within the Aftermarket Service Team, ensuring every interaction prioritizes customer satisfaction. Serve as the primary point of contact for a portfolio of customers in the Aftermarket area,...

Join Our Team as a Contact Centre Agent Location: Tamworth Contract Type: Temporary (12 weeks, with potential extension) Are you a customer-focused superstar looking for your next opportunity? Our client is seeking enthusiastic Contact Centre Agents to join their friendly and dynamic team in Tamworth. If you're passionate about helping people and delivering exceptional customer service, this role is for you! Available Roles Full-Time Positions 37.5 hours per week 3-week rotating shift pattern: 08:00 - 16:00 09:00 - 17:00 10:00 - 18:00 What You'll Be Doing As a key member of the customer service team, you will play a vital role in ensuring customers receive timely and supportive assistance. Your responsibilities will include: Managing inbound and outbound customer calls with a friendly, professional approach Booking and coordinating repairs and replacement appointments Providing clear, accurate information to customers Updating customer details in the internal system with...

Remote Customer Service Associate Contract From £14.50 to £16.50 per hour PLEASE DO NOT CALL HIRING PEOPLE - WE DO NOT DEAL WITH THE RECRUITMENT - YOU NEED TO APPLY USING THE LINK PROVIDED Remote Customer Service Associate FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE Are you looking for a remote job in Customer Service? We work with some of the UK’s largest employers to give you direct access to an incredible range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance. Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications.  This is a totally free (government funded) programme but some eligibility conditions will apply. Programme Topics include: What is Remote & Hybrid Working? How To Set Up Your Home Office How To Stay Motivated Maintaining a Positive Mindset CV Workshop...

We are looking for Customer Service Officers for a temp to perm position in Lincoln area to start in immediately. Rate: £12.76 per hour Hours: 20 hours per week- Shift work, candidate needs to be available to work between 5.30 pm and 8 am (overnight) Monday to Thursday and Friday to Monday Contract: Office based Successful candidate will work within the Care & Wellbeing Hub and will provide helpful, professional & efficient contact handling experience for customers across all contact channels, using the appropriate telephony system and social care case management system, within a PCI compliant environment. The main purpose of the role: * Providing telephone support to customers * Using social care knowledge and judgement ensuring all contacts are dealt with in accordance with relevant legislation, policies, and procedures (e.g., the care act / signs of safety framework and safeguarding) and keep up to date with legislation changes as required. * Processing...

Customer Service Representative This position will predominantly be handling telephone queries in relation to the commencement of the annual Garden Waste subscription service. £13.26 per hour 37 Hours per week 9am till 5-00pm We are looking for enthusiastic and dedicated Customer Enabling Services Advocates to join our team. In this role, you will be the first point of contact for a wide range of incoming calls from residents, providing clear, helpful, and compassionate support across various council services. What you’ll do: Handle a variety of incoming enquiries from residents across Sunderland Deliver excellent customer service with professionalism and empathy Provide accurate information and resolve queries efficiently Work collaboratively with colleagues to ensure a seamless customer experience. What we’re looking for: Strong communication and interpersonal skills A calm and patient approach to problem-solving Ability to work in a fast-paced, customer-focused...

Customer Service Assistant- Cambridgeshire County Council– PE13 2JD 3 months 37 Hours Per Week I am currently representing Cambridgeshire Country Council are offering an initial temporary contract for a period of 3 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience. We are looking for Customer Service Assistant at Awdry House, Ramnoth Road, Wisbech, Cambridgeshire, PE132JD The hours are Monday - Thursday 8.45am - 5pm and Friday 8.45am - 4.30pm. Awdry House, Ramnoth Road, Wisbech - office based only, no hybrid opportunities. Shortlisted CV will be invited to an assessment (writing) and if successful face to face interview. Key Accountabilities * Deliver a professional, customer-focused reception service, managing a wide range of duties and ensuring enquiries are resolved in line with the council’s Customer Service Standards. * Provide an efficient and effective multi-channel...

Customer Service Advisor £14.00 per hour Monday to Friday, 9:00am – 5:30pm Office-based, must drive Free on-site parking We’re on the lookout for a Customer Service Advisor to join one of our most exciting client a vibrant, friendly business that creates and sells merchandise for some of the biggest and most iconic brands. This is a well-known name, celebrated for their innovation, creativity, and fresh approach. You’ll be joining a genuinely lovely team who are passionate about what they do and proud of the brand they represent. Key Responsibilities For A Customer Service Advisor * Handling a of inbound and outbound telephone calls * Responding to customer enquiries via email * Providing accurate product and service information * Resolving queries in a professional and timely manner * Updating internal systems and records * Supporting the wider office and customer service team What We’re Looking For In A Customer Service Advisor: * Previous office-based experience...

Customer Service Administrator Pertemps are currently recruiting for a temp Customer Service Administrator who has a passion for tech to join a leading manufacturing company in Andover. This will be an ongoing temporary position for about 8 weeks. Responsibilities as a Customer Service Administrator: Receive incoming calls from customers placing fault or support calls Recording details on service management system Provide first line troubleshooting to gather technical information Manage call responses, telephone support and scheduling engineers service appointments. Schedule preventive maintenance visits in line with customers needs Ensure engineers are booked on and off calls Raise invoices Maintain and update customer records as required Requirements: Strong customer service and administrative experience Competent Microsoft user Knowledge / interest in technology Ability to work on own initiative Excellent verbal and written communication skills Available immediately The...

Job Title: Customer Service Assistant Location: Mildenhall Salary: £26,000.00-£28,000.00 per year Job Overview We are seeking a dedicated Customer Service Representative to join our client's team. This role involves engaging with customers via various communication channels, providing exceptional service, and supporting the organisation's reputation for excellence. The ideal candidate will possess strong communication skills, be organised, and capable of handling multiple tasks efficiently. Responsibilities Respond promptly and professionally to customer enquiries via phone, email, and live chat Provide accurate information regarding products and services, ensuring customer satisfaction Record customer interactions and update relevant data entry systems with precise details Identify opportunities for up-selling additional products or services to maximise sales potential Assist customers with troubleshooting issues and resolving complaints effectively Maintain a positive attitude...

Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service...

Are you confident communicating with customers, identifying opportunities, and supporting commercial teams in a fast-paced environment? Job Title: Customer Service Advisor Location: Haverhill Salary: £13.49 p/h to start Hours: Monday - Friday 8:30am-5:00pm Contract Type: Full time, Temp on-going (perm for the right person) Our client based in Haverhill, Suffolk is seeking a Customer Service Advisor to join their team. As the Customer Service Advisor your duties will include: * Manage incoming enquiries, ensuring they are accurately routed to the appropriate teams to support timely resolution and maximise sales opportunities. * Maintain accurate customer records * Generate and qualify leads using external databases and technical enquiries * Support the team with communications, including new products & market research. An ideal candidate for the Customer Service Advisor will have: * Confident making outgoing calls. * Possess an excellent telephone...

Customer Service Advisor Edinburgh - Lasswade £23,500 6 month fixed term contract Full time Due to some exciting growth, our ecommerce client is looking for talented customer service advisors to join their business. Duties: - Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships utilizing our CRM tools - Develop collaborative, positive working relationships with staff at our traditional boutiques - Assist customers with after-sales service issues - Be a primary contact for customer inquiries about our products and brand. - Able to communicate concisely our company policies to client - Maintain...

Exciting Temporary Opportunity - Outbound Engagement Officer £13.00 per hour | 2‑month temp contract | Mon-Fri, 10am-4pm (25 hours per week) Looking for a meaningful role where every conversation makes a difference? This is a fantastic opportunity to join a well‑known charity and support their amazing community of fundraisers taking part in walks, runs and challenge events throughout the year. What You'll Be Doing You'll be making up to 50 warm outbound calls per day to individuals who are already supporting the charity. These aren't cold calls - supporters will be expecting to hear from you. Your role is to welcome them, check in on their fundraising progress, offer guidance, and make sure they feel supported every step of the way. You'll also update information on the charity's database, so strong computer skills and attention to detail are essential. Full training on their systems (including Dynamics) will be provided. What We're Looking For Essential: Confident, friendly...

Customer Service Officer Location: North London Type: Temporary (Ongoing) Rate: £18.42 PAYE Schedule: Hybrid Hours: 36 hours per week Social Housing Experience Required Daniel Owen are proud to be representing a well-known client based in the North London area, who are looking for a highly skilled Customer Service Officer to join their team. Key Responsibilities: Follow call handling procedures for making and recording calls Make contact with allocated cases Input all gathered data onto local and national systems Complete internal case reporting forms Meet data return requirements Prioritise new and ongoing cases Allocate cases as required Address customer queries and support those with accessibility needs Identify and flag any high-risk or safeguarding concerns during contact Attend regular contact tracing meetings