13 jobs found in Witham

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £30,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Monday - Friday, 8.00am - 5.00pm. Duties: First point of contact for customer queries Manage customer queries and complaints from initial contact through to resolution Keep customers informed with clear, accurate and timely updates Proactively contact customers to arrange and confirm upcoming appointments Investigate customer concerns by working closely with planners, supervisors and operational teams Identify root causes of complaints and support corrective actions Escalate complex or high-risk issues where appropriate Maintain accurate records using CRM and operational...

Planning Technical Support Officer – Hertford Location: Hertford, SG13 (One day in the office per week minimum). Salary: £94.05 per day. Full Time – Monday to Friday – 37 hours (Will consider part time 22 hours). Contract: Up to October 2026 – possibly beyond. We are seeking an experienced Planning Technician to provide technical support to a busy Planning Service. The candidate MUST be experienced in the validation process of planning applications in a Local Planning Authority setting.  Working as part of the Development Management team, you will be responsible for validating planning applications, maintaining planning records, handling enquiries from customers and stakeholders, preparing correspondence, and supporting planning officers with case management activities. Key Responsibilities Validate and register planning applications. Maintain accurate planning records and databases. Respond to customer enquiries by telephone, email and potentially in person. Process...

Job Title: Deskside Support Analyst 📝 Engagement: Full-time, Fixed-Term contract 🌏 Location: London ⌚ Working hours: Shift pattern between (Apply online only) and (Apply online only) 💰 Salary: Up to £33,000 per annum, pro rata, plus bonus About the role We are seeking an experienced and customer-focused Deskside Support Analyst for a fixed-term contract position. Based full-time at our client’s Saffery London Office, you will be an integral member of the onsite support team, delivering high-quality IT support and ensuring an exceptional customer experience through a professional, proactive, and personalised service. The role involves providing deskside support, troubleshooting hardware and software issues, supporting end-user devices and applications, and working closely with users to resolve technical problems efficiently. You will work 38.75 hours per week, Monday to Friday (excluding Bank Holidays), on a shift pattern of either 08:00–16:45 or 09:00–17:45, depending on...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

A Housing Association is currently looking for an office based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external...

Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: £174 PAYE per day / £225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of desktop support, field services and end-user computing support, resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key...

Job Title: Revenues Officer Location: Local authority based in Croydon Hourly rate: £20.38 PAYE / £27.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates, supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high‑quality public services. Key Responsibilities As a Revenues Officer, you will: Manage customer enquiries across multiple channels, including telephone, online, and...

Job Title: Service Advisor Location: Ealing, fully office based Hourly rate £19.46 PAYE / £25.34 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start Are you passionate about helping people and delivering outstanding customer service? We are looking for a dedicated Service Advisor to join our Customer & Transactional Services team. As the first point of contact for residents accessing council services, you will play a key role in supporting customers, understanding their needs, and helping them access the right services and solutions. You'll empower residents to use online services confidently while providing a welcoming, professional, and empathetic customer experience. About the Role In this varied and rewarding position, you will: Act as the first point of contact for customers visiting community hubs and council locations. Provide accurate information, advice, and guidance on a...

Job Title: Customer Service Officer - Council Tax & Housing Benefits Location: Ealing, W5 2HL - Hybrid working (2 days Office, Tuesdays & Wednesdays) Hourly rate £20.96 PAYE / £27.33 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are looking for a Council Tax & Housing Benefit Customer Service Officer to join our Customer & Transactional Services team. In this customer-focused role, you will be the first point of contact for residents, providing expert advice and support on Council Tax, Housing Benefit and Council Tax Support enquiries. You will play a key role in helping customers understand their accounts, manage payments, access benefits and utilise online services. Key Responsibilities Handle a high volume of telephone and customer enquiries relating to Council Tax, Housing Benefit and Council Tax Support. Provide clear, accurate and professional advice...

Stock Controller, Watford, £12.75ph Immediate start, 1-3 months, Temporary Are you highly motivated by the knowledge that your work directly improves patient pathways? We’re looking for a Stock Controller to support the smooth running of the pathology lab — ensuring they have the supplies they need, exactly when they need them. In this vital role, you’ll keep the laboratory moving by coordinating orders, maintaining stock, and responding quickly requests, helping reduce downtime and support exceptional patient care. What You’ll Be Doing Manage and maintain pathology supplies across all wards Act as the first point of contact for all supply-related queries Provide hands-on support to staff in keeping essential items available and organised Process client requests using online order systems Track deliveries from internal drivers and external couriers Expedite urgent orders, resolve supply issues, and support the warehouse team with returns and complaints Maintain stockrooms and...

Are you fluent in Danish? Are you available for a new position at short-notice? We are looking for a Danish Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same! You MUST be fluent in Danish for this position. Monday to Friday, Hybrid working (Monday & Thursday as the Watford office days). Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking). This is an ongoing temporary position, estimated to last between 6 and 12 months. Their office has strong public transport links and free on-site parking, making it convenient for all commuters. Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries via both telephone and email Manage a shared inbox Process customer orders Provide updates on stock price and...

Position: Email & App Support - 12 months FTC Location: Hemel Hempstead Salary: £30k - £35k Benefits: Free Lunch Free Refreshments Pizza Friday Chocolate draw Free Parking Fruit / Snacks Break out room Flexible time Summary Role: Desktop support role will be the focus of this job and managing the IT Support mailbox, where the requests mainly come from Supporting Windows 11/10/7 end user support Supporting Mac OS Supporting Microsoft 365 - Admin, Exchange, Entra, Intune, etc. Creation and maintenance of users and groups in 365, seeking approval when required Being on hand and available when needed physically in the office Remotely supporting offices from around the world Maintain on premise AD Troubleshooting email issues through Mimecast and Exchange 365 Ensuring newly built laptops are connected to InTune Support various company applications and systems: Deskbird - used for schedule management, hot desk and parking space booking KnowBe4 - used for our cyber security...

Collections Officer – Hounslow Must have driving license amd access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week...