34 jobs found in Witham

Customer Service Specialist - Housing sector Temporary role - December 2025- March 2026 £18.53 per hour 37 hours week Initial 3 days in the office for training, hybrid options available. Braintree Benefits & Perks: Enjoy the flexibility of Hybrid Working: Balance your time between home and our vibrant office. Casual Fridays: Dress down and unwind as you wrap up the week! Employee Discounts: Take advantage of exclusive discounts that make your payslip go further Professional Development: Opportunities for training and growth to advance your career. Supportive Team Environment: Join a collaborative team dedicated to excellence in customer service.Are you a customer service superstar with a knack for problem-solving? We are seeking a Customer Service Specialist to join our team temporarily from December till March 2026. In this role, you will be the go-to expert for handling customer complaints, ensuring that every concern is addressed with care and efficiency. Your...

Customer Service Administration Specialist Location: West Malling Salary: £24,700 Hours: Monday-Friday, 9am-5pm. Hybrid working offered - opportunity to work from home 2 days per week. We are currently seeking a Customer Service Administration Specialist to join a friendly, supportive team. What you'll be doing: Resolve routine enquiries or escalate complex issues Respond to email queries Maintain accurate customer records and documentation Support daily administrative tasks and team workflows Liaise with internal departments when requiredWhat they're looking for: Strong communication and customer service skills Good administrative ability and attention to detail Confidence using multiple systems and working in a process-driven environment A proactive approach with the ability to multitask and prioritise If you're organised, customer-focused, and looking for your next opportunity, we'd love to hear from you! Apply today with your CV or contact us for more information....

Role - Customer Service (Housing Repairs) Mon - Fri Office based  West London £23 per hour via Umbrella  3 to 6 months ongoing contract  Role Purpose  To provide a single point of contact for those contacting the council about housing services and repairs. To ensures that customers receive a timely and positive response to their contact with the council, achieving performance targets and high rates of satisfaction. Responsibilities  To act as the first point of contact, providing initial advice and information and resolving directly the most frequent service requests by; telephone, email, web, and other social media channels Where appropriate to direct and/or connect telephone callers and enquiries via other channels to other individuals/departments where more complex and specific advice is required To capture accurate and detailed information to pass to relevant specialist teams where the Customer Service Centre cannot fully resolve a query To access and record actions on the...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Job Title: Customer Service Officer Location: Local authority based in Croydon Hourly rate: £16.25 PAYE Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 40 hours- Hybrid working available ASAP Start Job Duties: Being the first point of contact for interaction with vulnerable clients and their carers. Take decisions within established procedures dealing with end user and prescriber queries and issues. Ability to work flexibly to support the move to stretched working days and weekend operating as required. Liaising with external clients and internal company functions, to arrange daily work schedules for equipment deliveries and collections. Co-ordinate delivery priorities with logistics and technical officers, in accordance to company guidance standards, ensuring that urgent requests are initiated in a timely fashion.Person Specification: The ideal candidate must have: Ability to work with vulnerable individuals,...

Temporary Customer Service Advisor Hybrid | Full-time (Mon–Fri) | Temporary Contract | Immediate Start In this front-line role, you’ll be the first point of contact for residents, contractors, and visitors. You will be responsible for providing excellent service in person, over the phone, and via email. As well as playing a key role in logging repairs, signposting queries, resolving issues at the first point of contact, and supporting the wider team with admin tasks. Key responsibilities for the Customer Service Advisor: * Answering and handling customer queries professionally and efficiently * Logging repairs and maintenance requests using internal systems * Monitoring and responding to shared inboxes within agreed timeframes * Greeting visitors and managing the reception area * Supporting residents with information around rent, payments, and services * Providing administrative support to customer engagement and community events * Updating records and ensuring...

Customer Service Advisor Biggleswade Monday to Friday 8:30am-5:00pm Temporary – Permanent  £14.00 per hour Start date 1st December We are looking for a proactive, customer-focused individual to join a busy Customer Service team at a long-established international organisation. This role is perfect for someone who enjoys speaking with customers, resolving enquiries, and providing a consistently high standard of service. As a Customer Service Representative, you will support customers via phone, email, live chat, and social media, offering accurate information on products, orders, pricing, and general queries. You will assist with online ordering, process returns, prepare quotations, update account details, and work with internal teams to ensure smooth service. You will also identify potential sales opportunities, forwarding leads to account managers, and help customers make the best use of the company’s online tools. Key Responsibilities Respond to incoming calls...

We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Executive Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £27,000 Duration: 12 months fixed term contract Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 7:30am - 4pm (45 minutes for lunch) Annual leave: 24 days + Bank holidays Development opportunities: To grow your skills...

Are you passionate about leading a dynamic team and providing exceptional customer service? Do you thrive in a fast-paced environment and want to make a real impact? If so, we have the perfect role for you at our clients Global business, as a French Customer Service Supervisor! Our client has a vibrant team who is dedicated to delivering outstanding service, so they would like to recruit an enthusiastic leader who can inspire and motivate their customer service representatives. Please find all the details below: Job title: French speaking Customer Service Supervisor Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: £35,000 Duration: 18 months fixed term contract Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 7:30am - 4pm (45 minutes for lunch) Annual leave: 24 days + Bank holidays Development opportunities: To grow your skills and career As a French speaking Customer Service...

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people. Role Details Location: Pay Rate: £12.55 per hour Mileage Allowance: £0.45 per mile. Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours Duration: Temporary contract until December 17, 2025 Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays) Contract: Temporary, with weekly pay through Randstad. What You'll Need A valid UK driving license and your own car. The ability to travel up to 40 miles for assignments. Willingness to get business car insurance and complete a DBS check. Excellent communication skills and the ability to persuade people to participate in surveys. A self-disciplined and motivated...

Looking for Customer Service Advisor / Scheduler for a large Repairs Contractor based in Surrey Exciting opportunity for training and progression Must have some experience working with Contractors Long-term contract The hours of work will be Monday to Friday 8:00am - 5:00pm Will consider no experience and training available Summary of role: Be in a position to make a real difference to the service we offer our customers. The customer service team has the most contact with our customers and no day is ever the same. You will handle a range of enquiries including: Diagnosing and requesting repairs Record customer complaints and, whenever possible, resolving them at first point of contact This role typically requires strong communication skills and experience in customer service or call handling. Allocate the right operatives, based on skills, availability and locality to the jobs that are nearing completion to ensure we meet appointment times and minimize travel and...

Part-Time Customer Service Administrator (Immediate start) Hours: Monday to Friday, 8:00am - 12:00pm Contract Type: Contract / Part-Time We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a part-time basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone and email Processing orders and maintaining accurate records Supporting the admin team with general office tasks Ensuring a smooth and professional customer experienceRequirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirableTo apply or find out more, please get in touch! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Location: Office working, NN5 Lodge Farm Employment Type: Full-time temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 40 hours per week, working 5 days out of 7 between the hours of 8am and 8pm Monday – Sunday. Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months...

Do you enjoy the freedom of the open road and have a knack for conversation? Become a Customer Service Field Agent for the Office for National Statistics (ONS) and put your people skills to work. You'll be the face of the ONS, traveling to different locations to conduct surveys and encouraging participation from a variety of people. Role Details Location: Pay Rate: £12.55 per hour Mileage Allowance: £0.45 per mile. Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours Duration: Temporary contract until December 17, 2025 Hours: 22-30 hours per week (Monday to Friday, with occasional Saturdays) Contract: Temporary, with weekly pay through Randstad. What You'll Need A valid UK driving license and your own car. The ability to travel up to 40 miles for assignments. Willingness to get business car insurance and complete a DBS check. Excellent communication skills and the ability to persuade people to participate in surveys. A self-disciplined and motivated...

Service Charge Analyst – South London £28.58 per hour (Umbrella) 3-Month Ongoing Contract Hybrid Working – Minimum 4 Days in Office We are seeking an experienced and detail-driven Service Charge Analyst to join our dedicated Service Charge team at Southern Housing. This is an excellent interim opportunity for a professional with strong analytical ability, housing sector experience, and a commitment to delivering high-quality customer service. About the Role As a Service Charge Analyst, you will report directly to the Service Charge Manager and play a key role in shaping and delivering an accurate, transparent, and customer-focused service charge function. You will work closely with colleagues across the organisation, contributing to ongoing transformation and improvement projects within the Service Charge team. Key Responsibilities Ensure accurate calculation, monitoring, and reconciliation of service charges Provide high-quality support and information to service charge payers...

Service Charge Analyst Location: Sittingbourne Salary: £21 to £22 per hour Contract Type: Temporary - ongoing Hours: 35 per week Social Housing Experience needed Daniel Owen are proud to be representing a well-known client based in the Sittingbourne, Kent area who are looking for a highly skilled Service Charge Analyst to join their team. What you'll be doing - Service Charge Analyst Providing responsive internal customer service and supporting all central aspects of service charge delivery in line with KPIs. Compiling and analysing reporting information to support the wider service charge team. Supporting the calculation and allocation of service chargeable expenditure, including preparing and loading data into various systems to ensure accurate charging. Identifying opportunities to increase efficiency by optimising and automating data workflows. Monitoring and auditing data quality to support validation and cleansing. Producing key performance statistics and metrics to...

AWS Connect Support Engineer Location: Newham Employment Type: Full-Time Contract Type: 3 months £500 per day Umbrella Hybrid Are you passionate about delivering exceptional technical support and ensuring seamless customer experiences? We are looking for an AWS Connect Support Engineer to join our team and take ownership of maintaining and optimizing our cloud-based contact centre solution powered by Amazon Connect. About the Role As an AWS Connect Support Engineer, you will be responsible for configuring, managing, and troubleshooting AWS Connect environments. You'll play a key role in ensuring optimal performance, resolving technical issues, and collaborating with cross-functional teams to enhance our contact centre capabilities. Key Responsibilities Amazon Connect Administration & Support Configure and manage AWS Connect instances, call flows, queues, routing profiles, and prompts. Maintain and optimize IVR systems and omnichannel contact centre features. Design and...

World Class Defence Organisation is currently looking to recruit an IM International Service Lead subcontractor on an initial 12 month contract. Your base site can either be from the companies Bristol, Stevenage or Bolton office.  This role will be a hybrid position – 2 days per week onsite and 3 days remote.      The role will be supporting the Companies Poland site and so will require travel to Poland once a month. This role would suit a candidate from an Information Management International Service Lead, IT Service Desk Manager or IT Service Delivery background.   Hourly Rate: £60ph (Umbrella).     Contract Duration: 12 Months initially and then ongoing and long-term thereafter.   IM International Service Lead Job Description:   Act as the UK Service Lead for workplace & infrastructure services primarily for the Polish organisation to ensure supporting the provision of an effective working environment.   Responsibilities: To support the IM Overseas Service Manager to...

One of my local government clients is seeking a motivated and organised Housing Maintenance Administration Officer to join their Housing Maintenance Team. This role is vital in ensuring residents receive efficient, high-quality support with property repairs and housing services. Key Responsibilities: * Provide administrative support to the Housing Maintenance Team * Manage resident enquiries via phone, email, and internal systems * Support the scheduling and coordination of maintenance and repair works * Update records, logs, and databases accurately * Assist in ensuring repairs and service requests are delivered efficiently * Work collaboratively with internal departments and external contractors Requirements: * Strong administrative background, ideally within housing, repairs, or a customer-focused environment * Excellent communication and organisational skills * Ability to manage competing...

Job Title: Customer Care Executive Dates: December 22nd - January 2nd (excluding bank holidays: 25th, 26th, 1st Jan) Handover: Wednesday 17th December, remote via Teams (minimum 4 hours) Pay: £14-16phr Hours: 10:00 AM - 6:00 PM (30 min break) 29th December: 10:00 AM - 4:00 PM (in office; early finish)Location: Victoria, London Work from home: 24th and 31st December (office closed)The Role: Provide proactive and exceptional customer service to ecommerce and retail customers. Act as main point of contact for customer queries and take ownership of requests via email, live chat, and telephone. Main Responsibilities: Manage online customer queries (email 80% of the time), telephone, and live chat Resolve order discrepancies including exchanges and refunds in a timely manner Advise customers on products and assist with placing orders Update customer profiles accurately Collaborate with team members and other departments to ensure consistent, high-quality service Manage orders...