12 jobs found in Worksop

Customer Service Advisor Location: Sheffield Pay Rate: £12.71 per hour Start Date: 7th September Contract Length: 16 Weeks Temporary Hours: 36 hours per week Are you passionate about delivering excellent customer service? Do you enjoy helping people and solving problems? We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Advisors on a 16-week temporary contract! The Role As a Customer Service Advisor, you'll be the first point of contact for customers, providing a professional and friendly service across a range of enquiries. You'll: * Handle customer queries efficiently and accurately * Deliver exceptional customer service at every interaction * Resolve issues and provide appropriate solutions * Update systems with accurate customer information * Work as part of a supportive and collaborative team Training You'll receive 5 weeks of comprehensive paid training to ensure you have all the knowledge and support needed to succeed in...

CUSTOMER SERVICE ADVISOR MONDAY TO FRIDAY 9:15AM TILL 5:45PM TEMP - 6 to 8 weeks  £13.55 PER HOUR NG15 – NOTTINGHAM Job Purpose To provide exceptional customer service by efficiently managing and processing web orders, responding to customer enquiries and complaints via email and chat and supporting the team with call handling as needed. The role ensures that all customer interactions whether complaints, queries or follow ups are addressed promptly and accurately, maintaining high service standards and contributing to a positive customer experience. Job Responsibilities Manage and download, Check and input web orders throughout the day Respond to enquiry emails Respond to complaint emails Respond to complaint/query messages on chat Assisting with overflow of calls as directed To ensure a consistently high level of service is provided by; Ensure that any incoming calls of complaint, follow up or enquiry are dealt with promptly or routed to the relevant...

An exciting opportunity has arisen for a Customer Account Executive to join the team on a 12-month maternity cover contract. This role is ideal for a customer-focused individual who enjoys building strong client relationships, solving problems and delivering excellent service in a fast-paced environment. The successful candidate will be responsible for managing a portfolio of clients, acting as a key point of contact and ensuring customer requirements are fulfilled accurately. Key Responsibilities: * Develop and maintain strong relationships with assigned clients. * Manage customer orders, ensuring requirements are met accurately and on time. * Communicate proactively with clients to manage expectations and provide updates. * Investigate and resolve customer queries and complaints through to completion. * Collaborate with internal departments to deliver service excellence and meet agreed service levels. * Support service improvement initiatives through data...

Temporary Customer Service Advisor Nottingham £12.75 per hour Full-Time | Includes Weekend Working on a Rotational Basis Immediate Start Available | Full Training Provided Are you a confident communicator with a passion for delivering outstanding customer service? We are looking for enthusiastic and reliable Customer Service Advisors to join a busy and supportive team in Nottingham on a temporary basis, with immediate starts available. This is a fantastic opportunity to gain valuable customer service experience within a professional contact centre environment, where you will receive full training and ongoing support from day one. Key Responsibilities: • Handling inbound calls • Delivering a professional, friendly and efficient customer experience • Taking accurate messages and recording important information • Ensuring all enquiries are handled promptly and effectively • Updating internal systems accurately and efficiently • Working as part of a supportive team to maintain...

Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing This is initially a 3 month fixed-term contract, with the potential for it to become a permanent position. As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1...

IT Support Engineer (4 Month FTC) Remote | Midlands / South of England Travel | 37.5 Hours Join one of the UK's fastest-growing specialist service businesses and help support a technology estate that underpins 1000's of workers daily. Our client is one of the UK's leading service management organisations, operating nationally from multiple depots and supporting some of the country's largest public and private sector organisations. Following continued investment in technology and business transformation, they are looking to appoint an experienced IT Support Engineer on a four-month fixed-term contract. This is an excellent opportunity for someone who enjoys variety. Rather than sitting behind a helpdesk all day, you'll work across multiple locations, support infrastructure projects, assist with new site deployments and become an important part of a growing internal technology function. The Opportunity Working alongside the Infrastructure Manager and wider technology team,...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Location: Derby City (DE22) Hours: 37 hours per week Shift: Permanent nights, starting 23:00 Contract: Until 27/09+ Rota: Includes weekends and bank holidays Mileage paid We are seeking an experienced and motivated Telecare Team Leader to support the delivery of a high‑quality, customer‑focused 24/7 telecare alarm service. This role is ideal for someone with strong leadership skills, a background in customer care, and a genuine commitment to supporting vulnerable adults and older people. Key Responsibilities * Lead, supervise and develop the Carelink team to ensure a professional and efficient 24/7 telecare service * Provide operational management and guidance, including installation, testing and maintenance of Telecare and Telehealth equipment * Support the 24/7 emergency response function and provide direction to the call handling team * Deliver out‑of‑hours management support on a rota basis, including nights, weekends and bank holidays *...

Inbound Sales Advisor - Mobiles  My client is looking for confident communicators who are able to receive inbound calls from customers and offer upgrade services to mobile services. You will be expected to convert these calls into sales using effective listening and questioning techniques, utilising the portfolio of deals available.  Days - Monday to Saturday Hours - 09:00-17:30 Monday to Friday / Saturday 09:00-17:30  2 Weeks training is provided.  Commission is paid on top of base salary.  Role responsibilities will include : Handling inbound calls from customers  Explore customer needs and offer a suitable product Effectively proposing the benefits of products or services Effectively questioning customers to highlight upselling opportunities Having up-to-date product knowledge and awareness of current promotions available Achieving and exceeding the range of sales KPI's set, such as sales volume, call conversion, additional products Required Skills & Experience :...

D365 CE Functional Consultant | 12-Month Contract | Macclesfield Hybrid We’re supporting a major name in the insurance sector with the search for an experienced Dynamics 365 Customer Engagement Functional Consultant to join on an initial 12-month contract. This is a high-impact role for someone who can bridge business and technology, lead stakeholder conversations, and help shape how D365 CE supports customer journeys, sales, and service operations. Contract details * Role: D365 CE Functional Consultant * Length: 12-month contract * Location: Macclesfield * Working pattern: Hybrid, 2–3 days onsite per week * Client: Leading insurance organisation What you’ll be doing * Lead requirements workshops across Customer Journeys, Customer Service and Sales. * Work closely with business stakeholders to understand current processes and define practical D365 CE improvements. * Document functional requirements, process flows, gaps, enhancements, solution approaches....

Customer Service Advisor Our client based in Bradford is seeking a friendly, professional, and organised Customer Service Advisor to join their team. This is a fantastic opportunity for someone who enjoys helping customers, managing enquiries, and providing excellent service in a fast-paced environment. As the first point of contact for customers, you will play a key role in maintaining strong relationships and ensuring all enquiries are handled efficiently and professionally. Key Responsibilities * Answer incoming customer telephone calls and provide a high level of customer service. * Respond to customer enquiries via email in a timely and professional manner. * Process and update customer information using the company's in-house system. * Handle customer queries, complaints, and requests effectively. * Liaise with internal departments to ensure customer requirements are met. * Maintain accurate records of customer interactions and communications. *...

Your new company This organisation is seeking a temporary credit controller to join their team based in Chadderton. The role is an immediate start of 3 months+ and could potentially lead to a further extension. Your new role We are seeking an experienced Credit Controller to join a busy finance team within a fast-paced B2B environment. The successful candidate will be responsible for managing a portfolio of customer accounts, maximising cash collections, reducing overdue debt, and supporting the business in maintaining strong working capital performance. Key Responsibilities Manage a portfolio of customer accounts, ensuring outstanding invoices are collected within agreed payment terms. Proactively contact customers by telephone and other communication channels to secure payment. Achieve or exceed cash collection and aged debt reduction targets. Follow up promptly on issued invoices and address any payment delays. Identify, investigate and resolve invoice, purchase order and...