Dec 20, 2025
Location: Altrincham
Hours: Monday to Friday, 09:00 - 17:00
Salary: £27,000
Are you passionate about delivering exceptional customer experiences? We're looking for a Customer Service Executive to join our small, friendly team in a creative and inspiring environment. You'll work alongside talented product designers and marketing professionals, surrounded by beautiful, design-led products crafted in our studio.
What You'll Do
Be the first point of contact for customers via phone and email, providing efficient and friendly support.
Process orders and guide customers through their journey, ensuring they feel valued every step of the way.
Troubleshoot issues and manage escalations with confidence, liaising with logistics partners for quick resolutions.
Share your knowledge of our brand and products to assist with pre-sale enquiries and interior advice.
Deliver an outstanding aftercare service, including handling returns and keeping customers informed of updates.
Collaborate with...
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CV-Library
Altrincham, Greater Manchester
Contractor