15 jobs found in York

Collections Officer – West Yorkshire - Field based role Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to...

Role:                                 Advice and Triage Worker (Domestic Abuse) Based:                              West Yorkshire – Hybrid working (3 days in the office and 2 days at home) Rate:                                 £17 – 18 ph (dependent on experience) Start Date:                      ASAP – August/ September 2026 Duration:                        3-6 months (strong possibility of an extension/ permanent opportunity) Hours:                              35 hours Our client, a respected national charity, is seeking a motivated and dynamic Triage Worker to join their West Yorkshire Domestic Abuse Service. This is a unique opportunity to become part of a specialist service providing a range of interventions to victim/survivors, perpetrators, and children and young people affected by domestic abuse and the role offers excellent development opportunities. About the Role As a Triage Worker, you will be responsible for overseeing all referrals to the service and in...

Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities * Handle inbound and outbound customer calls. * Provide professional, tailored advice and support. * Build rapport and deliver an excellent customer experience. * Accurately update...

We are currently recruiting for a number of Helpdesk Advisors to join our client’s team based in the HX6 area. This is an excellent opportunity for candidates with strong customer service skills who are confident communicating with customers by telephone and online chat. Key Responsibilities * Respond to customer enquiries professionally and efficiently * Provide support via telephone and online chat * Resolve queries and provide accurate information * Maintain a high standard of customer service * Record customer interactions and update systems where required About You We are looking for candidates who: * Have excellent customer service and communication skills * Are confident speaking to customers over the phone * Are comfortable using online chat and computer systems * Can work effectively in a fast-paced environment * Are reliable, professional and customer-focused * Are available to work 5 days out of 7 What’s on Offer * Approximately...

AM Global are looking to recruit a number of Customer Service Advisors for our client based in Stockton on Tees. Please note this is a temporary contract, for around 3 months. Working hours between 8am and 6pm, Monday to Friday. 40 hours per week Duties will include: Dealing with incoming queries via telephone and email Liaising with departments for updates, to feedback to customer Speaking with customers with order updates and tracking details Providing customer service to customers via phone and telephone Using an in-house system to log information Monitoring and replying to emails Previous customer service experience is essential for the role

Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer...

Temporary Outbound Sales Executive Salford - M50 (Free Parking Onsite) Monday - Friday (Fulltime in the office) 9am-5pm (1hr lunch) Up to £14.36 per hour (Depending on Experience) ASAP - 4 Weeks (Possibility to be extended or taken on permanently for the right person) Must have previous Outbound Sales Experience Our client, a dynamic organisation within the Manufacturing of Medical Equipment, is seeking a Temporary Outbound Sales Executive to join their team during a busy period of growth. This is an exceptional opportunity to engage with a variety of healthcare organisations across the UK, promoting vital equipment and services that enhance patient care. Key Responsibilities: Proactively contact existing customers to explore opportunities for additional products and services. Focus on upselling calibration and servicing solutions to clients who have previously purchased equipment. Build and maintain strong relationships with customers, identifying ways to add value and...

Our client is currently looking for a Customer Service Advisor to start at medical device company in Ilkeston, Derbyshire In this role, you will support customers in resolving their issues efficiently with professionalism and in a timely manner Your role will include: Managing inbound and outbound customer calls. Responding to customer enquiries via telephone, email and live chat. Providing advice and support Processing customer orders Maintaining accurate customer records using internal systems. Liaising with technical departments to resolve customer queries efficiently. Delivering an outstanding customer experience This position: 18 month minimum contract Monday – Friday 9am – 5pm If you feel you have the sills necessary for this role, then please send us your CV

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc.  Excellent customer service experience and skills are required for this role, establishing rapport with customers and businesses requiring support and information on how best to transit goods worldwide. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be 100% on site. Dates to be determined after Training is completed and Manager has signed off.  Interview Date - 04.09.26 + 07.09.26 Face to Face interview on site Start Date - 21.09.26  Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday   Location : - East Midlands Airport  Pay Rate : - £15.34 p/h  Training - 2 weeks on site  Job Role : -Your key responsibilities, which are not exhaustive and not...

Job Title: Seasonal Customer Service Advisor (Temporary) Location: Felling, Gateshead Contract Type: Fixed-Term / Seasonal Working Hours: Monday to Friday, 9:00am – 5:00pm (with potential for paid overtime) Duration: First week of September – 24th December 2026 About Spicers of Hythe Spicers of Hythe is a leading supplier of luxury hampers and gifting solutions across the UK. Established in 1926, we’re known for quality, creativity, and exceptional service, we help customers celebrate life’s special moments, especially during the festive season. As we head into our busiest time of year, we’re looking for enthusiastic, organised and customer-focused individuals to join our team and help us deliver an unforgettable gifting experience for our customers. The Role As a Seasonal Customer Service Advisor, you'll play an essential role in supporting customers (our corporate, retail, and individual customers), throughout their order journey. From answering festive gift enquiries to...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Customer Service Advisor required for our public sector client 09.00 - 16.00, Monday - Friday Office Based Role Initially until November, however could be extended The role will be taking calls for their waste services department You will have recent experience of providing information and advice to the public in a busy customer service environment, preferably telephone based, and be capable of handling a range of situations with tact, diplomacy and empathy. You will have excellent listening and communication skills, the ability to converse with all types of people, a polite and courteous attitude, and a commitment to providing excellent customer care. You will also be able to work well under pressure with a minimum of supervision while ensuring consistency and accuracy, and be proficient in the use of software systems, with good keyboard skills. Experience of working in front-line council services would be an advantage but is not essential as full training will be provided

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc.  As a Customer service advisor, you'll play a key role in making those connections. Every conversation is an opportunity to create a great experience, solve a problem, and build trust in one of the worlds most recognised brands. We're looking for people who genuinely care about customers and want to make a difference. People who take pride in delivering quality, getting things right first time, and creating effortless experiences that reduce the need for customers to contact again.   Take ownership, listen carefully and look for the best outcome, while balancing quality, efficiency and customer needs. You'll thrive in this role if you're engaged, curious and always looking for ways to improve. You'll...

Customer Service & Sales Administrator - Syston Location: Syston,Leicestershire Pay Rate: £14.35 per hour Hours: Monday to Friday,standard office hours Contract: Temporary Working Pattern: Office Based SF Recruitment are exclusively partnering with a well-established client based in Syston to recruit a Customer Service & Sales Administrator on a temporary basis. This is a varied position combining customer service,account administration,sales support and coordination. You will manage relationships with existing customers,ensure agreements and renewals are processed efficiently,identify potential sales opportunities and support the smooth running of customer requirements. The successful candidate will be highly organised,commercially aware and confident communicating with customers. This would be an excellent opportunity for someone from a customer service,sales administration or account management background who enjoys taking ownership of their workload and...

Customer Service Advisor 📍 Chester Business Park 💷 £14.40 per hour 📅 9-Month Temporary Contract 🚀 Start Date: 21st September 2026 Working Hours Monday to Friday, shifts between 8am-6pm 1 Saturday in 4 (9am-4pm) with a day off in lieu Office-based for the first 6 months, then up to 3 days working from home (subject to eligibility) About the Role Join Lloyds Banking Group's Homes Operations Mortgages Team and help support customers on their homeownership journey. You'll be the first point of contact for mortgage brokers and advisors, handling incoming calls, resolving queries, and delivering outstanding customer service. What You'll Do Support customers with mortgage-related queries Provide accurate information and resolutions over the phone Follow compliance and security procedures Deliver excellent customer service, including supporting vulnerable customers Maintain customer records and correspondence What We're Looking For ✔ Strong customer service and communication...