3 101 call handler jobs found

Job Title: Customer Service / Complaints Advisor Location: Redditch (Hybrid Working – Office Attendance Required 1–2 Days Per Week) Salary: £12.71 per hour Job Type: Full-Time Working Pattern: 1 in 3 weekends (rota basis) Shift Times (Rotational Split Shifts): •    8:00am – 4:15pm •    9:45am – 6:00pm •    11:45am – 8:00pm About the Role We are currently recruiting for an experienced Customer Service / Complaints Advisor to join a busy and fast-paced contact centre team. This role requires a confident and resilient individual who has previously handled high volumes of complaints and customer queries via both telephone and email. This is a hybrid position; however, candidates must be able to attend the Redditch office at least once or twice per week. Flexibility to work rotational shifts and 1 in 3 weekends is essential. Key Responsibilities •    Handle inbound and outbound customer calls in a fast-paced call centre environment •    Respond to customer complaints...

Customer Service Location: Dundee Pay Rates: £13.97 to £32.55 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 29/06/2026 Hours: 37.5hrs (5 days over 7, including weekends and bank holidays) Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the first 6 weeks We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ((phone number removed)) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over...

Customer Service Advisor 📍 Location: Belfast 💷 Pay: £13.97 - £32.55 per hour (depending on shift pattern) 📄 Contract: Temporary ongoing 📅 Start Date: 22/06/2026 Working Hours 37.5 hours per week 5 days over 7 (including weekends and bank holidays) Training Full-time (37.5 hours per week) for 4 weeks 100% attendance required during training About the Role We're inviting you to bring your skills to a role that truly makes a difference. Join the UK's largest telecommunications provider, trusted for over 85 years to handle 999 emergency calls. Working as part of a 24/7 operation, you'll play a vital role in providing critical services where speed, accuracy and clear communication can save lives. This team supports: Emergency calls (999/112) Directory enquiries ((phone number removed)) Relay UK servicesAs a Customer Service Advisor, you'll be the first point of contact for individuals during urgent and often distressing situations. You'll remain calm, gather key information...