1 aln lsa jobs found

1st Line Support Agent / IT Help Desk / Service Desk Analyst 📍 Birmingham 💰 £16.02 per hour 📅 Ongoing Temporary Contract 🕒 Flexible shifts (Days/Nights, weekends & bank holidays) About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you’ll join an energetic and supportive IT Service Desk team that’s big on training and internal progression. As a 1st Line Support Agent / IT Support Technician, you’ll act as the first point of contact for all corporate and retail IT issues working within a busy Help Desk / Service Desk environment.   This role is ideal for someone looking to grow a long-term career in IT Support, Technical Support, or Desktop Support, with clear progression into 2nd Line Support. What You’ll Do Provide quick, reliable 1st Line IT Support across corporate and retail systems Log and manage incidents using a ticketing system in line with SLA targets Support retail POS...