16 assistant team manager jobs found

Customer Service Sales Administrator Location: Stoke On Trent Hours: Monday to Friday, 9:00am – 5:00pm Meridian Business Support is recruiting for a Customer Service Sales Administrator to join a dynamic internal sales and commercial team. This role offers an exciting opportunity to contribute to the continued growth and profitability of Gradient solutions and products across key customer sectors. About the Role: Working within the internal sales/commercial team, you will help drive profitable sales growth across Roofing & Cladding Contractors, Distributors & Merchants. You will play a key role in delivering excellent customer service while supporting sales operations. Key Responsibilities: Acting as the main point of contact for incoming customer emails and enquiries Managing requests relating to pricing, service, and complaints, with support from management where required Preparing and issuing customer quotations, including bespoke product quotes with support from the...

Job Title: Field Technical Support Representative (Onsite Contract) Location: London, UK (100% Onsite) Contract Duration: 12 Months Security Clearance: BPSS Required (Must be a single UK national; Dual Nationals cannot be considered) About the Role We are seeking an experienced Field Technical Support Representative to act as a dedicated, resident onsite technician at a corporate office in London. In this client-facing position, you will provide vital "hands-and-eyes" technical support directly to end-users. You will be responsible for managing the entire lifecycle of workplace technology-from imaging and deploying new devices to troubleshooting everyday hardware/software glitches, managing IT assets, and supporting high-profile virtual events. This role operates on a "Try before you buy" basis, offering an excellent opportunity to showcase your skills for long-term potential. Key Responsibilities Onsite Support: Act as the primary, face-to-face technical contact for...

Technical Support Help Desk Analyst (French Speaking) - 5 days: Monday - Friday, hours 12.00- - 19.30pm As a member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach increases your exposure to different technologies and increases your ability to progress your technical knowledge. As a Support Analyst at LMUK you will work within our Best Practices to provide the LM Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging and updating support tickets within the Company's Incident Management Application Resolving support calls in a quick and efficient manner whilst meeting...

Lincat – IT Technician 12 Month Fixed Term Contract About Us Lincat is a thriving manufacturing business, one of the world's leading names in commercial catering equipment with over 50 years’ experience delivering world-class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to over 80 countries. We have great products, great people and great customers. About the Role We are looking for an IT Technician to join us at Lincat on a 12-month contract. The successful candidate will be responsible for supporting the IT Manager with securing and managing day-to-day activities within the business. Hours of work This role is based on 37.5 hours per week, working Monday to Friday. Key Areas of Responsibility: * The priority of this role will be completing the Windows 11 rollout across the site to meet Corporate deadlines. * Assist in monitoring the performance of IT systems to help maintain...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

End User Support Contractor – Short Term Contract Onsite | Immediate Start 3 month rolling contract | Outside IR35 | £200 per day  Must be Cambridge Based.   We are currently partnering with a leading technology organisation to recruit an experienced End User Support Contractor for a short-term onsite engagement. This is an excellent opportunity for a hands-on IT support professional who enjoys working in fast-paced environments and providing high-quality end user support. Working closely with the IT Manager, you will provide day-to-day technical support across the business while also assisting with a range of ongoing IT projects and operational initiatives. Key Responsibilities Provide onsite end user support across desktop, laptop, and mobile environments Troubleshoot hardware, software, and connectivity issues Support and administer Windows 11 environments Provide support for Microsoft 365 applications and services Manage user accounts, access requests, and device setups...

Talentmark is recruiting for a Training Specialist (blood glucose & ketone solutions) to join a company in the diagnostics industry on a contract basis for 12 months. Salary: Paying between £185 - £240 per day PAYE / £240-£300 per day UMB (inside IR35) Training Specialist Role: Deliver Expert Training: Provide and record product training for internal and external customers, ensuring compliance with our client's standards. Customer Support: Handle training-related inquiries, from product installation to ongoing contract support, offering occasional troubleshooting and technical assistance as needed. On-Site Activities: Support hardware/software implementations during product launches.Your Background: Demonstrates depth of scientific knowledge, both theoretical and practical, in a medical setting. Strong communication, time management, and decision-making skills. Proven ability to work collaboratively in a team environment and independently manage responsibilities. Full...

Onsite Desktop Support Analyst / Team Leader We are seeking a proactive Onsite Desktop Support Analyst with low-level Team Leader responsibilities.  This is a hands-on role providing technical support to end users while assisting with the day-to-day coordination of a small support team. The successful candidate will possess desktop support experience across Windows and MAC environments, excellent troubleshooting skills, and the ability to lead by example in a fast-paced operational environment. Technical Support Provide onsite and remote technical support for end users across multiple locations. Diagnose and resolve hardware, software, operating system, and peripheral issues. Support and maintain desktops, laptops, mobile devices, printers, and associated equipment. Install, configure, and support Windows 11 and macOS devices. Administer and troubleshoot Microsoft 365 (O365) applications and services, including Outlook, Teams, OneDrive, and SharePoint. Manage user...

Talentmark is recruiting for a Training Specialist (blood glucose & ketone solutions) to join a company in the diagnostics industry on a contract basis for 12 months. Salary: Paying between £185 - £240 per day PAYE / £240-£300 per day UMB (inside IR35) Training Specialist Role: Deliver Expert Training: Provide and record product training for internal and external customers, ensuring compliance with our client's standards. Customer Support: Handle training-related inquiries, from product installation to ongoing contract support, offering occasional troubleshooting and technical assistance as needed. On-Site Activities: Support hardware/software implementations during product launches.Your Background: Demonstrates depth of scientific knowledge, both theoretical and practical, in a medical setting. Strong communication, time management, and decision-making skills. Proven ability to work collaboratively in a team environment and independently manage responsibilities. Full...

Talentmark is recruiting for a Training Specialist (blood glucose & ketone solutions) to join a company in the diagnostics industry on a contract basis for 12 months. Salary: Paying between £185 - £240 per day PAYE / £240-£300 per day UMB (inside IR35) Training Specialist Role: Deliver Expert Training: Provide and record product training for internal and external customers, ensuring compliance with our client's standards. Customer Support: Handle training-related inquiries, from product installation to ongoing contract support, offering occasional troubleshooting and technical assistance as needed. On-Site Activities: Support hardware/software implementations during product launches.Your Background: Demonstrates depth of scientific knowledge, both theoretical and practical, in a medical setting. Strong communication, time management, and decision-making skills. Proven ability to work collaboratively in a team environment and independently manage responsibilities. Full...

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

Your new company We are currently recruiting for a Factoring Assistant to join a well-established Housing Association in Glasgow. This is an excellent opportunity to join a busy and customer-focused team, supporting the delivery of high-quality factoring services to homeowners and residents.This is a varied, fast-paced role suited to someone with experience within social housing or property management. Your new role Act as a first point of contact for factoring customers, handling enquiries via phone and email relating to service charges, common repairs and estate issues. Support the delivery of an efficient factoring service, ensuring a high standard of customer care at all times Assist with the preparation and issue of quarterly factoring invoices, ensuring accuracy and timeliness Handle invoice queries and support resolution of customer concerns Support arrears and debt recovery processes, including monitoring accounts, issuing correspondence, and contacting customers...

Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: £174 PAYE per day / £225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of desktop support, field services and end-user computing support, resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key...