7 business support coordinator jobs found

Customer Service Coordinator Location: Paisley, Glasgow Pay Rate: £15.00 per hour (approx. £29,250 per annum based on 37.5 hours per week) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: Minimum 6-month temporary contract (with potential for extension) Role Overview A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions. Key Responsibilities Process customer orders accurately and...

Customer Service Coordinator Telford office based Monday Thursday 0830-16.30 Hourly pay rate £13 - £14 depends on experience Initially 1 year contract ** BRAND NEW POSITION ** Would you like to work in the Telford base of a global business where you will be valued, receive excellent training, support and be kept busy with a variety of tasks? If the answer is yes, this is the job for you! This is a really great opportunity to join a business who have a solid foot in the past as well as an exciting future. Working within a busy, friendly and supportive team environment and for a global electronics company, you will have responsibility for a variety of task once trained. Job role /details • Provide sub-contract quotes to customers • Manage and prioritise customer orders and communicate status • Answer customer queries and relay information • Release Service Orders to suppliers for outsource work • Liaise with logistics to verify order progress • Monitor job...

Job Description: Job Title: Customer Support Specialist (Temporary) Working Hours: Monday – Friday, Full Time Pay Rate: £15.90 per hour Location: Burgess Hill FRS is delighted to be supporting our client who are seeking a Temporary Customer Support Specialist to join their team. Experience and Qualifications: * Deliver internal support for consumables sales, ensuring smooth operations and customer satisfaction. * Manage a global portfolio of customers, overseeing the entire order lifecycle from receipt to payment and ensuring service commitments are met. * Respond to customer inquiries related to spare parts and proactively resolve any delivery-related challenges. * Administer and maintain supplier and customer data relevant to the delivery of spare parts, provisioning items, and associated services. * Handle the entry, tracking, coordination, and monitoring of customer materials, delivery schedules, and returns. * Ensure prompt and accurate order processing by closely...

Customer Service - Key Accounts - 12 Month FTC We are working with a well-known, European leading organisation on the lookout for a Customer Service Advisor to join their Key Accounts team in Warwick on a 12 month FTC. This is an incredible opportunity to join a great company within a fantastic team. You will be responsible for the day-to-day management of key customer accounts, ensuring orders are processed accurately, at pace and within agreed timelines. A key part of the role is demonstrating strong prioritisation skills, effectively managing changing priorities, proactively identifying and communicating any issues or delays, while maintaining strong relationships and delivering an exceptional level of customer service. You will take ownership of customer queries relating to orders, deliveries, product availability, and general enquiries, ensuring these are thoroughly investigated and resolved in line with customer expectations. The role also involves coordinating customer...

Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : OnsiteJOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital Business Continuity Incidents (DCBIs). Managing team rotas, providing coaching, and contributing to staff performance and development. Ensuring quality and currency of team-authored knowledge base articles and specialism ownership. Coordinating with SACM and project teams to ensure smooth service...

Incident and Problem Management Analyst Clearance: Must be SC Cleared Location: Warrington – Full time onsite during the initial training period (up to 5 weeks, depending on completion), transitioning to a hybrid model of 1–2 days onsite per week based on business needs. Start date: ASAP Contractor Rate: £275 to £290 per day inside IR35. Extra pay for on call - hourly rate pro rata Duration: 6 to 12 months initially Role Summary Our client is seeking an experienced Incident & Problem Management Analyst to coordinate incident resolution, drive problem investigations, and support continuous service improvement within a complex IT infrastructure environment. You will apply strong ITIL expertise, lead bridge calls, manage stakeholder communications, ensure SLA compliance, and maintain high‑quality BAU delivery. Key Responsibilities * Act as the main contact for all Incident & Problem Records. * Monitor SLAs, drive incident reviews, and ensure accurate closure....

One of our local authority clients are currently recruiting for a Housing Repairs Co-ordinators. This is a temporary contract for 3 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The successful post holder will be part of the Business Liaison team providing admin support for repairs & carrying out ad-hoc duties. Duties and Responsibilities * To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. * Experience of working in a contact centre answering high volume of calls to ensure targets are met. * Experience of dealing with phone enquiries in a professional, polite, sensitive, efficient and timely manner, to a high standard of customer care using the appropriate greeting, including name, adapting methods of communication to meet the needs of the customer and ensuring that a positive image of the Council is projected. * Excellent communication skills to liaise with other...