17 care professional jobs found

Customer Service Advisor Monday to Friday Bury St Edmunds   £12.71 per hour   On behalf of our client based on the outskirts of Bury St Edmunds we are currently recruiting for a Customer Service Advisor to join a warm and supportive team. In this role you will be the first point of contact for customer enquiries, helping to resolve issues efficiently while delivering exceptional service. This is a fantastic opportunity for someone who thrives in a dynamic, fast paced environment and is passionate about providing outstanding customer care. Main duties and responsibilities: Providing exceptional customer service, ensuring clients issues and queries are resolved Handling complaints in a friendly and professional manner   Maintaining professionalism when liaising with both customers and internal teams Being the first point of call, addressing and resolving customers queries in a timely manner Following the companies policies and procedures at all times Efficiently...

Customer Services Advisor Contract Type: Temporary (2 months) with potential to extend Location: Norwich, Office‑based Hours: Full time Salary: £13.33 per hour We are seeking a compassionate, professional, and well‑organised Customer Services Advisor for our client based in Norwich to act as the first point of contact for all enquiries into the central office within the Care Sector. You will play a key role in delivering excellent customer service, managing sensitive enquiries, and supporting the Customer Relationship Manager with enquiry pipeline administration. This role requires strong communication skills, excellent attention to detail, and experience working with CRM systems or enquiry‑logging tools. You will regularly engage with families, carers, and healthcare professionals, providing clear and empathetic support while handling sensitive or complex cases confidentially.    Key Responsibilities Record all interactions accurately and promptly within the CRM...

Pertemps Network Group are delighted to be assisting a reputable London housing provider for a Customer Services Advisor (Part-Time Role) who will act as the first point of contact for residents contacting the Housing provider regarding housing services and repairs. The role focuses on delivering a high-quality, customer-focused service, resolving enquiries at first contact where possible, and ensuring residents receive a timely, positive, and professional response across all communication channels. Pay Rate: £18–£20 per hour (PAYE) Location: Greater London Job Type: Temporary, Part‑Time Hours: Minimum 22.30 hours per week between 8am–6.15pm, Monday to Friday Training: Approx. 4 weeks in-office, with potential hybrid working after successful training Employer: A Reputable Housing Provider Key Responsibilities: Act as the first point of contact for residents via telephone, email, web, social media, and post. Provide clear advice and resolve common housing and repairs...

Our Oil & Gas Operator client is currently seeking an IT Service Support Analyst based in Barrow-in Furness offices for a period of 12 months initially.   This role will involve being based in site (on a 3/2 hybrid basis) in the Barrow-in Furness offices, therefore candidates but live with a reasonable daily commutable distance from the offices.   PAYE contract via Agency (please note that this role is not suitable for Visa sponsorship and as such candidates must have a UK Right To Work suitable for full-time work for a minimum of 12 months from the date of commencement.   What we are looking for:   Experience of delivering or providing IT user support to business customers, ideally in a larger corporate/national organisation. Experience of deploying and support desktop and laptop equipment Experience in and Oil and Gas context is desirable due to the unique characteristics of on and offshore work areas being supported. IT Service Support Analyst is responsible for...

IT Helpdesk - Customer Service Location: Hillview House, 61 Church Road, Newtownabbey, BT36 7LQ Hours: Monday to Friday, 8am-5pm. Contract: Temporary ongoing Pay: £14.50 per hour, effective from April 2026 Start Date: 05/05/2026 We are seeking four IT Service Desk Analysts to provide first-line support within a busy, phone-based service desk environment. The role focuses primarily on "log and refer" activity, capturing incidents and service requests, and routing them to the appropriate support teams. You will act as the first point of contact for users, delivering a professional and efficient service while adhering to defined processes and service levels. Key Responsibilities · Act as the initial point of contact for all incoming phone-based IT queries and issues. · Log incidents and service requests accurately into the service management system. · Perform initial triage and refer tickets to the correct group to resolve. · Provide clear, concise communication to users...

We are delighted to be recruiting on behalf of a well-established and customer-focused organisation to appoint a professional and personable Temporary Receptionist to support their Aftersales team in a short-term, high-impact role in Country Durham. This is an excellent opportunity for someone who thrives in a fast-paced, customer-facing environment and enjoys delivering outstanding service. Over a 4-week period, you will play a key role in ensuring smooth day-to-day communication with customers while supporting the wider Aftersales function. Working closely with the Aftersales team, you will be the first point of contact for customers, helping to create a positive and professional experience at every interaction. What You’ll Be Doing: * Answering and managing incoming calls in a professional, friendly and efficient manner * Taking clear and accurate messages, ensuring they are passed promptly to the relevant team members * Making outbound calls to customers to gather...

Customer Service Advisor Location: Office-based (Newcastle City) Hours: 37 hours per week Location: Tyne and Wear Working Pattern: Monday - Friday, 8:30am - 4:30pm (initially up to 12 weeks) Pay Rate: £13.69 per hour (PAYE)   About the Role We are looking for a passionate and customer-focused Customer Service Advisor to join our team. This role involves handling calls from residents across Newcastle City, delivering high-quality service, and resolving enquiries at the first point of contact wherever possible. While previous call centre experience is desirable, it is not essential—we are looking for individuals with a strong commitment to excellent customer service. Key Responsibilities Deliver outstanding customer service via telephone and face-to-face interactions Build rapport with customers to understand their needs and provide appropriate solutions Handle and resolve challenging or sensitive situations calmly and effectively Accurately record customer...

Customer Service - Planning and Scheduling Location: Birstall/Batley (WF17) Pay Rate: £12.71 per hour - £26,436.80pa Hours: 40 hours per week (Monday to Friday) Contract: Temporary to Permanent Opportunity: Long-term employment goal after successful temp period Are you highly organised, proactive, and confident when speaking with people? Do you thrive in a fast-paced environment where no two days are the same? I'm currently recruiting for a Planner & Scheduler position in the smart metering sector on behalf of a leading and well-respected company based in the Birstall/Batley area. This is more than just a temporary role - it's a genuine long-term opportunity with a clear route to permanent employment following a successful probationary period. You'll be joining a company known for its supportive culture, employee development, and strong reputation within the industry. The Role: As a Planner & Scheduler, you'll play a key role in coordinating smart meter installations...

We here at Siamo Recruitment are excited to share an opportunity for you to join a thriving firm as a Customer Service Executive. Joining a high performing customer service team who are highly regarded global business in their Fairford based office.   We’re looking for an enthusiastic individual who enjoys supporting customers and thrives in a fast-paced, high-performing environment. With a lively atmosphere and strong team spirit, our client is experiencing exciting growth and, due to the regular winter peak, is seeking driven and confident communicators. This role offers an excellent opportunity to develop your customer service and office experience, handling both B2C and B2B queries while managing the customer process. Additionally, the company has a collaborative “team goal” mindset means that during peak periods, the Customer Service team will support the warehouse by helping to pick and pack orders, ensuring smooth operations across the business. Hours: Monday – Friday...

The Role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. Key Responsibilities * Provide administrative support to Solutions and Marketing Team * Assist with the creation, tracking, and follow-up of sales opportunities and proposals * Maintain regular communication with customers to ensure satisfaction and engagement * Identify opportunities to cross-sell or upsell additional services * Assist in planning and supporting account plans * Ensure customer orders and service cases are complete and accurate before handover * Liaise...

Planner & Scheduler - Smart Metering Location: Birstall/Batley (WF17) Pay Rate: £12.71 per hour - £26,436.80pa Hours: 40 hours per week (Monday to Friday) Contract: Temporary to Permanent Opportunity: Long-term employment goal after successful temp period Are you highly organised, proactive, and confident when speaking with people? Do you thrive in a fast-paced environment where no two days are the same? I'm currently recruiting for a Planner & Scheduler position in the smart metering sector on behalf of a leading and well-respected company based in the Birstall/Batley area. This is more than just a temporary role - it's a genuine long-term opportunity with a clear route to permanent employment following a successful probationary period. You'll be joining a company known for its supportive culture, employee development, and strong reputation within the industry. The Role: As a Planner & Scheduler, you'll play a key role in coordinating smart meter installations...

The Role We are hiring for the Customer Service Representative role, it's about answering calls; it's about providing solutions, maintaining accurate data, and ensuring every interaction reflects our commitment to excellence. Location:Newcastle upon Tyne Duration:Minimum of 6 months with pontential conversion to FTE Mode of contract:Onsite Key Responsibilities Manage high-volume inbound calls and digital inquiries within a busy contact centre environment. Provide professional, empathetic, and efficient support to resolve customer queries. Navigate internal systems to update and manage customer records with high attention to detail. Ensure compliance with industry regulations and internal company policies. What You'll Bring The Essentials: Contact Centre Experience: You are comfortable working in a structured, fast-paced call centre environment. Customer Service Excellence: A proven track record of de-escalating issues and providing high-quality service. Communication:...

Job title: Complaint Officer Location: Eastleigh SO50 Start Date: ASAP Contract Type: Temporary (12 weeks + potential to extend) Weekly Hours: 37 hours per week   Job Purpose   We are currently recruiting for a Complaint Officer to join a well-established Complaints Centre of Excellence. This role is key in ensuring customer complaints are handled efficiently, fairly, and with a strong focus on resolution and service improvement.   You will act as the first point of contact for customers, managing complaints from initial acknowledgement through to investigation and outcome, ensuring a high standard of communication throughout.   Key Responsibilities: Act as the first point of contact for customer complaints, managing expectations from the outset Investigate complaints thoroughly and reach fair, evidence-based outcomes Communicate decisions clearly and professionally, both verbally and in writing Build effective relationships with internal departments and external stakeholders...

Azenta Life Sciences is the leading worldwide provider of robotic compound management and biological sample storage systems. Our customer service team are seeking an experienced Customer Service Representative The position will see you responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc.); investigating production scheduling, shipping and invoicing issues and assists in resolution where possible. All work is done in compliance with department Standard Operating Procedures, order entry procedures and Sarbanes-Oxley. Ideal applicants, will come with experience of working within a complexed manufacturing environment within customer service and hold previous experience with Oracle, or similar ERP. Candidate should enjoy working in a fast-paced, collaborative environment and exhibit a commitment to delivering customer satisfaction and success. Daily activities include: * Reviewing,...

About the Role The Printed Cup Company is looking for temporary telesales agents to support our growing marketing activity by contacting warm inbound leads generated through our marketing channels. This role does not involve cold calling. You will be speaking with potential clients who have already expressed interest in our products and are expecting contact from our team. You will be responsible for making outbound calls, introducing our services, answering questions and guiding potential customers through the enquiry process. Full product training and telephone training will be provided. The role is based in our modern office facilities attached to our warehouse and production factory in Clitheroe, providing a great opportunity to understand how our products are manufactured and supplied. Key Responsibilities * Contact warm leads who have expressed interest in our products and services * Make outbound calls to potential clients following up marketing...

Customer support opportunity - Sittingbourne - Hospital to Home service - High volume call experience required Peopleforce Recruitment are actively searching for an experienced customer support agent to join our long-standing healthcare client based in Sittingbourne. The role as customer support agent involves supporting patients by easing their transition out of hospital back into their homes. You will be handling a high volume of calls daily and will need to be prepared to have difficult conversations, given the nature of the role. We are looking for a friendly people person, who can be empathetic, patient and understanding with patients. Additionally, we will need someone who is confident on the phone and can take a high volume of calls daily. You will be supported with a 3 month training programme and will not be thrown in at the deep end. * This role is full time, Mon-Fri and 7.5 hours per day. You will mix between 08:00-20:00 shifts and these are to be completed in a...

We are seeking an experienced Business Rates Manager to lead and oversee the delivery of our Business Rates service on a remote basis. This role requires strong technical expertise, proven leadership capability and hands-on experience of Civica Open Revenues. The Role You will be responsible for the effective management of the Council’s Business Rates function, ensuring accurate billing, strong collection performance, statutory compliance and high standards of customer service. Working remotely, you will provide professional leadership, performance oversight and technical guidance to the team. Key Responsibilities * Lead and manage the Business Rates service, ensuring the accurate administration of accounts * Maximise collection and recovery in line with legislation and council policy * Provide expert advice on Business Rates legislation, reliefs and exemptions * Oversee recovery processes, including enforcement activity where appropriate *...