31 communications officer jobs found

Specialist Customer Service Officer About the Role We are looking for a compassionate and customer-focused Specialist Customer Service Officer to join a busy and supportive team. Acting as the first point of contact for adult social care enquiries, you will play a key role in supporting members of the public, partner agencies, and vulnerable individuals across Oxfordshire. This is a varied and rewarding position where no two days are the same. You will handle enquiries via phone, email, and digital channels, helping people access the support and services they need. Key Responsibilities Act as the first point of contact for adult social care enquiries Handle calls and communications from the public and partner agencies (including emergency services and medical professionals) Carry out initial assessments and arrange appropriate support, including disability aids Identify and process safeguarding concerns and referrals Manage emergency service reports and escalate where...

Customer Service Representative - Newcastle Upon Tyne - 3-month temporary assignment We deal in the personal - from home insurance for peace of mind to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means we always work with heart. Whether we're helping our customers or looking after our people, you'll find there's a warmth and friendliness to everything we do. Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you to play a key role in supporting operations as a Customer Service Representative at Tesco Insurance and Money Services; to serve their customers, communities, and the planet a little better every day. Location: Newcastle: Q8 Building, Quorum Business Park, Longbenton, NE12 8BU. Pay Rate: £13.46 per hour. Working Hours: Full-time 36 hours/week Rotating shifts: Monday - Sunday...

Customer Service Representative Red Recruitment is hiring a Customer Service Representative for our client, an award-winning financial services company based in Brighton. You'll be the first point of contact for customers, helping them navigate their concerns, servicing their accounts, and delivering fair, effective outcomes. Every call is a chance to make a difference. Benefits and Package for a Customer Service Representative: Salary: £24,600 Hours: 37.5 hours per week, shifts between 9am - 5.30pm and 10am - 7pm, and every other Saturday for 4 hours Contract Type: Fixed-term contract Location: Brighton 25 days annual leave plus bank holidays Opportunities to grow your career Enhanced maternity, paternity and adoption leave Up to 3 paid days a year to volunteer at a charity of your choice Medical cash planKey Responsibilities of a Customer Service Representative: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the...

Starting ASAP we have a number of temporary roles for people with experience in credit control, sales ledger or debt / arrears collections. You’ll work with a well known organisation in Brighton to help clear backlog of outstanding payments due. Working from central Brighton offices, you will be responsible for contacting consumers directly to chase overdue payments and ensure timely recovery of outstanding balances. This is a fast-paced, customer-focused role where strong communication skills and confidence on the phone are essential. As a temporary credit controller you will: * Manage a portfolio of overdue accounts * Make outbound calls to recover outstanding fees * Send follow-up emails, letters, and payment reminders * Record all activity accurately on internal systems * Work collaboratively with internal teams to resolve queries * Provide excellent customer service while handling sensitive financial conversations Skills & experience required: *...

About the Role The Printed Cup Company is looking for temporary telesales agents to support our growing marketing activity by contacting warm inbound leads generated through our marketing channels. This role does not involve cold calling. You will be speaking with potential clients who have already expressed interest in our products and are expecting contact from our team. You will be responsible for making outbound calls, introducing our services, answering questions and guiding potential customers through the enquiry process. Full product training and telephone training will be provided. The role is based in our modern office facilities attached to our warehouse and production factory in Clitheroe, providing a great opportunity to understand how our products are manufactured and supplied. Key Responsibilities * Contact warm leads who have expressed interest in our products and services * Make outbound calls to potential clients following up marketing...

Customer Service Advisor (Temp to Perm) Bradford - BD6 £12.71 per hour as of April 1st Full-time | 40 hours per week between 7am - 7pm Fully on-site IMMEDIATE START - Interviews asap We're currently recruiting for a Customer Service Advisor to join a well-established utilities company based in Bradford (BD6). This is a temp-to-perm opportunity, ideal for someone who enjoys customer service and is looking to secure a long-term role with a reputable organisation. The Role: * Handling inbound customer queries via phone and email * Providing clear, accurate information and resolving issues efficiently * Updating customer records and logging queries accurately * Delivering a friendly, professional service at all times What We're Looking For: * Strong communication skills and a confident phone manner * Good attention to detail and basic IT skills * Reliable, punctual, and happy to work most in the office What's On Offer: * Immediate start available * Opportunity to secure a permanent...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: £13.98 Enhanced: £16.23 (hours worked 20:00 - 00:00) Overtime: £20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight £23.22 Hours: Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement...

Role Overview: We are seeking a proactive and organised Licensing Administrative Assistant to support the day‑to‑day operations of the Licensing Team. The role focuses on processing applications, providing excellent customer service, and ensuring all administrative tasks are completed accurately and efficiently. Licensing experience is preferred, but strong administrators with good communication and IT skills will also be considered. Key Responsibilities: Licensing Administration: * Process a range of licensing applications in line with legislation and internal procedures. * Maintain accurate records and update internal systems. * Print and prepare taxi plates, badges, and related documentation. * Produce letters, reports, and typed documents as required. Customer Service: * Respond to telephone and email enquiries from applicants, license holders, and the public. * Provide clear guidance on application requirements and...

We are currently recruiting for a Rent Income Officer on behalf of a local authority client based in Cambridgeshire. This is a temporary opportunity within the Finance – Revenues and Benefits service, offering hybrid working and the chance to support a busy public sector team delivering key income and benefits services. This Rent Income Officer role will focus on supporting the administration, collection, and recovery of council income streams while assisting with benefits-related processes where required. The successful Rent Income Officer will play an important role in helping the council maintain strong collection performance while delivering a high-quality service to residents and businesses. As a Rent Income Officer, you will work as part of a wider Revenues and Benefits team responsible for managing customer accounts, supporting income recovery, and ensuring services are delivered in line with legislation and council policy. Key Responsibilities of a Rent Income Officer:...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

German Speaking Customer Service Representative – Sheffield – Up to £29,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Representative to join their passionate and dedicated team on a 12 month fixed term contract. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process.  Benefits:   Flexible working hours 25 days holiday plus BH Hybrid working Competitive salary Excellent working environment Customer Service Representative Responsibilities:   Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services Working to ensure all orders received are entered into the ERP by order cut-off time Assisting with reviewing and...

IT Support Analyst Manchester (On site) £(Apply online only) per day (Inside IR35) An IT Support Analyst is required for our client who are based in Manchester. The successful candidate will join the IT Operations team and will be responsible for ensuring the smooth operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting, patching, and deployment. Hands-on experience with Active Directory, Office 365, and both on-premises and cloud environments. Familiarity with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals.Key Accountabilities End-User Support Respond to Service Requests via ticketing system and...

Role: Bid - Sales Support Contract duration: 12 months Location: Lincoln Contract: Inside IR35 PAYE or Umbrella rate Our Client is an Energy technology company are seeking to recruit Bid or Tendering - Sales Support at Lincoln location. The role is for a contract position of 12 months Inside IR35. Our client has 150-year legacy of innovation and will focus on energy transformation, new technologies, decarbonization and Innovative leading-edge technology. Role You will be part of our Tendering department, reporting to Tendering Supervisor and part of the wider Sales Support Team, which supports the aftermarket/service division of Energy Industrial company in Lincoln. You will be supporting local and regional colleagues to produce swift high-quality quotations to support order intake. Within your role you will be responsible for specific region/customer including all communication, issues and commercial discussions during the bid stage. Responsibilities As a Bid or...

One Source Support Assistant Pay rate: £14.82 per hour PAYE Contract Type: Temporary basis, until end of August 2026, with potential to extend. Hours: Monday - Friday, 9am - 5pm with 30 minutes unpaid break. 37 hours per week. Location: Hybrid basis, onsite days to be agreed with manager, based on meeting schedules. About the Role Opus People Solutions are seeking an enthusiastic and motivated One Source Support Assistant on behalf of our Client, Walsall Council, to join the One Source Support Team on a temporary basis. This role is ideal for someone who enjoys interacting with others, has strong analytical abilities, and delivers excellent customer service. You will provide support across the Integrated Enterprise Resource System (IERS), which incorporates Financial, HR and Procurement data. You will help resolve functional issues across system modules and associated applications, ensuring timely, effective, and outcomes-focused solutions. As part of the One Source...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role!! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures...

Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role!! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm (between these hours) Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures...

Customer Service Administrator £12.73 per hour + holiday Corsham, Wiltshire 6 week Temporary Assignment Do you have previous customer service experience? Are you immediately available? If the answer is YES, then this could be the temporary position you have been looking for! Working in partnership with my client, we are looking to recruit a proficient and engaging Customer Service Administrator to join their growing team in Corsham. You will be the main point of contact for customers ensuring a first-class service is provided at all times. Duties: Contacting customers to arrange deliveries Resolve customer queries via telephone and email Liaise with 3rd party logistics Schedule appointments Update and maintain electronic records and documentation Liaise with outside organisations Ensure all documentation is accurate and correct General administration Person Specification: Previous customer service experience is essential Excellent communication and organisational skills...

Job Title: Dynamics 365 CCaaS Developer Location: Luton, UK (Onsite) Contract Type: Contract (6 months) Day Rate: £425 per day (Inside IR35) Overview We are seeking an experienced Dynamics 365 Customer Service and CCaaS Developer to support the ongoing enhancement of a recently implemented contact centre platform. This role will focus on extending capabilities, improving integrations, and delivering scalable solutions across customer service and omnichannel environments. This is an onsite role based in Luton, working on a high-impact transformation programme. Key Responsibilities * Design, build and customise Dynamics 365 Customer Service and CCaaS solutions * Configure and enhance omnichannel capabilities within Dynamics 365 * Develop plugins, workflows, and PCF controls using C# * Integrate contact centre capabilities using Azure Communication Services * Support chatbot and voice bot development using Power Virtual Agents / Copilot Studio * Manage Dynamics...

Customer Service Advisor - Move from Hospitality to an Office-Based Role! Temp - perm Are you looking to step away from hospitality and into a stable, office-based role? We are hiring Customer Service Advisors in Glasgow, where you'll use your excellent communication and organisational skills to support students over the phone and via email. Role: Customer Service & Admin Advisor Location: Central Glasgow Salary: £13.45 + up to £500 bonus monthly Hours: Full-time, Monday to Friday What the role involves: Speaking with students over the phone (not sales-based and not on the phone all day) Responding to emails and handling administrative tasks Providing excellent customer service and supportWhat we offer: Full training - no previous call centre experience needed A professional office environment with career progression opportunities The chance to apply your customer service skills in a new settingIf you're confident, organised, and looking for a new opportunity, we'd...