5 customer experience coordinator jobs found

4Recruitment Services are seeking  a Housing Officer to work for a housing association based in Morden. You will help deliver improved responsive services to residents, manage a range of projects and cases, see issues through to resolution, and support customers who may be vulnerable. This is a Housing Officer role with a strong focus on housing management, tenancy services and neighbourhood work. We are specifically looking for candidates with relevant experience in these areas, who are confident managing a varied caseload and working directly with residents to deliver effective, responsive services. This is a customer-facing Housing Officer role requires you to attend the Morden office and visit residents’ homes and other locations as needed. The role offers hybrid working, with 2 days from home and the remaining days based at the Morden office or in the community, depending on customer and business needs. DUTIES AND RESPONSIBILITIES INCLUDE: Conducting new tenancy sign-ups...

Change Analyst / Change Manager Location: Hursley (2-3 days per week onsite) Rate: £575 per day Inside IR35 (£632.50 per day for candidates holding active SC Clearance) Clearance Requirements: Must be a UK National with a minimum of 5 years' unbroken UK residency . The Role We are seeking an experienced Change Analyst / Change Manager to join a busy IT Service Management environment. You will be responsible for overseeing and coordinating change activity, ensuring governance processes are followed, risks are appropriately assessed, and changes are delivered with minimal impact to business operations. Working closely with technical and business stakeholders, you will play a key role in maintaining effective change enablement processes, supporting governance forums, and ensuring compliance with established service management standards. Key Responsibilities Coordinate and manage IT change activities within a structured Change Enablement framework. Assess risks, impacts and...

Customer Service Representative Location: Chalker Way, Banbury Contract: Temporary (Approx. 20 Weeks, with Potential Extension) Hours: 37 hours per week Pay Rate: £13.51 - £15.00 per hour The Opportunity We are looking for a proactive and customer-focused Embedded Customer Service Representative to join a busy and collaborative team based in Banbury as soon as Monday 17th August. This is an excellent opportunity for someone with strong customer service and account management experience who enjoys building relationships, solving problems, and ensuring customers receive an exceptional level of support. You will be responsible for managing a portfolio of customer accounts, acting as the primary point of contact for enquiries, quotations, and service requests while working closely with internal departments to ensure customer expectations and deadlines are met. Key Responsibilities Serve as the first point of contact for customer enquiries and requests. Build and maintain...

Account Co-ordinator – Gi Group (Coventry) Salary: Up to £29,500 per annum Contract: Fixed Term maternity cover Hours: Full time, Monday to Friday (occasional weekend coverage may be required) Location: On-site, Coventry We’re seeking a proactive and highly organised Account Co-ordinator to support our client and wider recruitment operations. In this role, you’ll manage day-to-day account activity, coordinate staffing requirements, and ensure clear, consistent communication with client, candidates, and internal teams. It’s a fast-paced position that suits someone with strong attention to detail and a practical, service-led mindset. Key responsibilities Support the day-to-day delivery of client account services and requirements. Coordinate candidate bookings, availability, schedules, and wider workforce needs. Act as a key point of contact for client, candidate, and internal account queries. Partner closely with recruitment and operations teams to ensure staffing demands are...

Location: Newark, Nottinghamshire Salary: £28,000–£32,000 per annum Contract: 6-month fixed-term, Monday–Friday, core hours 8:00–16:30 (37.5 ) We are looking for a Customer Service Advisor to join a busy team in Newark. In this role, you will work alongside 3 Customer Service Advisors and a Team Leader, collaborating closely with Technical Coordinators and other office team members to deliver excellent service to both B2B and B2C customers. This position is initially a 6-month fixed-term maternity cover, with the potential to become permanent for the right candidate and based on business needs. You will receive a full 6-week onboarding and training plan, along with a comprehensive handover to ensure your success from day one. The role involves managing inbound and outbound calls, processing purchase orders, and maintaining workflows using CRM and SAP. It is a varied and busy position, ideal for someone who is organised, detail-oriented, and enjoys having a dynamic day-to-day...