65 customer service jobs found

Customer Service Representative - Newcastle Upon Tyne - 3-month temporary assignment We deal in the personal - from home insurance for peace of mind to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means we always work with heart. Whether we're helping our customers or looking after our people, you'll find there's a warmth and friendliness to everything we do. Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you to play a key role in supporting operations as a Customer Service Representative at Tesco Insurance and Money Services; to serve their customers, communities, and the planet a little better every day. Location: Newcastle: Q8 Building, Quorum Business Park, Longbenton, NE12 8BU. Pay Rate: £13.46 per hour. Working Hours: Full-time 36 hours/week Rotating shifts: Monday - Sunday...

Customer Service Representative Red Recruitment is hiring a Customer Service Representative for our client, an award-winning financial services company based in Brighton. You'll be the first point of contact for customers, helping them navigate their concerns, servicing their accounts, and delivering fair, effective outcomes. Every call is a chance to make a difference. Benefits and Package for a Customer Service Representative: Salary: £24,600 Hours: 37.5 hours per week, shifts between 9am - 5.30pm and 10am - 7pm, and every other Saturday for 4 hours Contract Type: Fixed-term contract Location: Brighton 25 days annual leave plus bank holidays Opportunities to grow your career Enhanced maternity, paternity and adoption leave Up to 3 paid days a year to volunteer at a charity of your choice Medical cash planKey Responsibilities of a Customer Service Representative: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the...

We are recruiting for a Customer Services Lead on behalf of a client. Our client is is a leading global distributor of pharmaceuticals. Their success to date is the result of 50 years’ experience exporting medicines to their customers in over 70 countries across 6 continents. * Customer Services Manager * Location - Watford * 1 year fixed term contract with a review * Salary £40,000 * Hybrid working from home 2 days a week * Hours are Monday to Friday days (37.5 hours) * Bonus - Performance related * Holidays 24 days plus Bank Holidays Team leadership - Lead, motivate, and coach the Customer Service team to ensure a high level of engagement and performance. Maintain excellent, prompt, and consistent customer service standards across the team. Monitor team and individual performance through monthly and quarterly KPIs and take appropriate actions where required. Drive continuous improvement in team performance, processes, and systems to increase...

Customer Service Advisor (Temp to Perm) Bradford - BD6 £12.71 per hour as of April 1st Full-time | 40 hours per week between 7am - 7pm Fully on-site IMMEDIATE START - Interviews asap We're currently recruiting for a Customer Service Advisor to join a well-established utilities company based in Bradford (BD6). This is a temp-to-perm opportunity, ideal for someone who enjoys customer service and is looking to secure a long-term role with a reputable organisation. The Role: * Handling inbound customer queries via phone and email * Providing clear, accurate information and resolving issues efficiently * Updating customer records and logging queries accurately * Delivering a friendly, professional service at all times What We're Looking For: * Strong communication skills and a confident phone manner * Good attention to detail and basic IT skills * Reliable, punctual, and happy to work most in the office What's On Offer: * Immediate start available * Opportunity to secure a permanent...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: £13.98 Enhanced: £16.23 (hours worked 20:00 - 00:00) Overtime: £20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight £23.22 Hours: Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement...

Your new company A charity which is dedicated to providing outstanding services across the UK are seeking a customer motivated individual to join their payments' customer service team on a 3 month temporary basis. Your new role Working as part of a small customer service function, you will be the first point of contact for enquiries relating to processing payments and service charges, as well as signposting to other areas of the service. Used to working within SLA timeframes, you will be a diligent and detail orientated individual that holds yourself to account to ensure you act within the agreed timescales. You will be responding to customer enquiries in an omni-channel manner which is inclusive of phone, email and Zendesk web enquiry. In addition, you will be supporting with any administration in the customer portal as required. What you'll need to succeed Prior customer service experience in an omni-channel environment is preferred, however telephony only customer service...

Our client in Newton Aycliffe is looking for a Customer Service Agent to join their ever-expanding, tight-knit and high-performing team, where benefits include monthly company lunches, free parking and staff discount. Reporting to the Customer Service Manager, you will work within their Customer Service department to provide advice and guidance to customers, supporting them in both pre-sale and after-sales care. You will be the voice of their organisation. As such, this role best suits upbeat and self-motivated individuals for whom attention to detail and accuracy are key. As they strive for the timely and thorough handling of enquiries, it is important that you have the organisational skills and the ability to effectively prioritise your workload. This is a full-time position offered on a temp to perm basis. The normal working week will be Monday to Friday from 8.30am to 5.30pm. Key Duties & Responsibilities · Prioritise and process customer queries and requests submitted by...

Customer Service Advisors Join Our Growing Team Our client is expanding and are looking for driven, confident Customer Service Advisors to join their busy, friendly team. You'll handle both incoming and outgoing calls to existing customers, always delivering great service and a positive experience. What you'll be doing: Taking inbound calls and processing customer orders Making outbound calls to offer products or support services Handling questions on deliveries, products and general queries Upselling where appropriate Taking ownership of issues and seeing them through Working towards clear performance goals Managing workloads in a fast‑paced environmentWhat we're looking for: Someone who learns quickly, takes initiative and looks for continuous improvement A team player who can think beyond their own workload Strong organisation and time‑management skills Confident communicator-both on the phone and in writing Comfortable using computers and telecommunications systemsBonus...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

German Speaking Customer Service Representative – Sheffield – Up to £29,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Representative to join their passionate and dedicated team on a 12 month fixed term contract. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process.  Benefits:   Flexible working hours 25 days holiday plus BH Hybrid working Competitive salary Excellent working environment Customer Service Representative Responsibilities:   Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services Working to ensure all orders received are entered into the ERP by order cut-off time Assisting with reviewing and...

Customer Service Administrator £12.73 per hour + holiday Corsham, Wiltshire 6 week Temporary Assignment Do you have previous customer service experience? Are you immediately available? If the answer is YES, then this could be the temporary position you have been looking for! Working in partnership with my client, we are looking to recruit a proficient and engaging Customer Service Administrator to join their growing team in Corsham. You will be the main point of contact for customers ensuring a first-class service is provided at all times. Duties: Contacting customers to arrange deliveries Resolve customer queries via telephone and email Liaise with 3rd party logistics Schedule appointments Update and maintain electronic records and documentation Liaise with outside organisations Ensure all documentation is accurate and correct General administration Person Specification: Previous customer service experience is essential Excellent communication and organisational skills...

Specialist Customer Service Officer About the Role We are looking for a compassionate and customer-focused Specialist Customer Service Officer to join a busy and supportive team. Acting as the first point of contact for adult social care enquiries, you will play a key role in supporting members of the public, partner agencies, and vulnerable individuals across Oxfordshire. This is a varied and rewarding position where no two days are the same. You will handle enquiries via phone, email, and digital channels, helping people access the support and services they need. Key Responsibilities Act as the first point of contact for adult social care enquiries Handle calls and communications from the public and partner agencies (including emergency services and medical professionals) Carry out initial assessments and arrange appropriate support, including disability aids Identify and process safeguarding concerns and referrals Manage emergency service reports and escalate where...

Customer Service Advisor - Move from Hospitality to an Office-Based Role! Temp - perm Are you looking to step away from hospitality and into a stable, office-based role? We are hiring Customer Service Advisors in Glasgow, where you'll use your excellent communication and organisational skills to support students over the phone and via email. Role: Customer Service & Admin Advisor Location: Central Glasgow Salary: £13.45 + up to £500 bonus monthly Hours: Full-time, Monday to Friday What the role involves: Speaking with students over the phone (not sales-based and not on the phone all day) Responding to emails and handling administrative tasks Providing excellent customer service and supportWhat we offer: Full training - no previous call centre experience needed A professional office environment with career progression opportunities The chance to apply your customer service skills in a new settingIf you're confident, organised, and looking for a new opportunity, we'd...

French Speaking Customer Service Agent Fixed Term Contract, Full Time Up to £27,00 Ashford - Hybrid We are recruiting for a French speaking Customer Service Specialist to join a friendly and fast paced team based in Ashford. This is an excellent opportunity for someone who enjoys helping customers, solving problems and working closely with others. This role is offered on a fixed term contract of 6 to 12 months, with the potential to become permanent for the right person. Working for a well established organisation, you will be responsible for supporting clients and delivering a high level of customer service throughout every interaction. Key responsibilities: Answer customer calls and emails in a professional and helpful way. Process orders accurately and within agreed timeframes. Keep customers updated on orders, deliveries and product information. Resolve customer queries or escalate them when needed. Work with internal teams to solve issues. Keep accurate...

Customer Service Advisor** FULL AND PART TIME ROLES AVAILABLE. 12-Month Fixed-Term Contract Location: Durham Hourly Rate: £12.60 - £18.90 Key Details: Hours: 37 (Full) or 27.5 (Part) per week Shifts: 8:00-11:30 AM starts to 17:30-20:00 PM finishes. Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs) Perks: Vouchers awarded for star performance Free tea and coffee available onsite About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records Managing daily...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service...

Customer Service Advisor Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness or Nairn Hours: Night shifts are (Apply online only) and Day shifts are (Apply online only) Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Off, Sat - Day, Sun - Day Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...