19 customer service advisor jobs found

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their...

Job Title: Night Shift Customer Service Advisor Location: Angel Square Contract: Fixed-term until 31st December Salary: £12.70 - £14.00 per hour Role Overview We are seeking a compassionate and resilient Night Shift Customer Service Advisor to support our client. This role involves handling inbound calls from vulnerable customers during sensitive moments, providing empathetic support and guidance. The position also includes administrative responsibilities within a contact centre environment. Key Responsibilities Handle inbound calls from customers with empathy, professionalism, and care Support individuals at sensitive and emotional times, ensuring a high level of customer service Accurately record customer information and maintain detailed case notes Complete associated administrative tasks in line with company procedures Work collaboratively within a small team to ensure service levels are maintained Adhere to data protection, compliance, and internal policies Skills &...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their...

About the Customer Service Advisor role: * Monday to Friday - No weekends! * Working hours are 08.00am to 4.30pm * £12.71 per hour * Temporary ongoing role * Based in Stratton area (on main bus route) Duties for the Customer Service Advisor role: * Contacting customers regarding orders and updates via email and phone * Liaise with other internal team members * Using Warehouse Management system - AS400 * Entering information into reporting spreadsheets * Mostly systems admin work but some phone work * Ensure procedures are adhered to in line with company policy and best practice Experience / Skills required for the Customer Service Advisor role: * Good PC skills, including experience of Microsoft Office Excel, Word & Outlook * Excellent interpersonal and active listening skills * Clear communication skills and a strong command of the English language * Strong attention to detail and articulate both verbally and written * Ability...

Housing Customer Service Advisor Location: North London Salary: £19.00 - £22.00 phr umbrella (depending on experience) Contract: Full-Time, 6 months initial Sector: Housing & Property Services Important Application Criteria Please note: We are only able to consider applications from candidates who have previous experience working within Social Housing, Local Government, Housing Associations, ALMOs, Repairs & Maintenance Contractors, or related Housing Services environments. Unfortunately, applicants without prior housing-sector experience will not be shortlisted for this position. About the Role I am seeking a dedicated and customer-focused Housing Customer Service Advisor to join a busy housing team. This is an excellent opportunity for an individual with a passion for delivering outstanding customer service and supporting residents across a range of housing-related enquiries. As the first point of contact for tenants, leaseholders and residents, you will play a key...

We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced operation on a temporary basis. This is a great opportunity for someone who prides themselves on delivering exceptional customer service, thrives in a collaborative environment, and enjoys being busy. The Role You will be responsible for providing best-in-class customer service to a wide range of stakeholders ensuring the operation runs efficiently and effectively at all times. Key Responsibilities Acting as a key point of contact for customers via phone and email, responding in a timely and professional manner Building and maintaining strong customer relationships Liaising effectively with internal teams to support daily operations Handling customer queries and complaints efficiently and professionally Assisting with delivery queries and resolving issues Generating quotes and ensuring all queries are dealt with accurately Completing all documentation and data input accurately and...

Looking for an experienced customer service advisor, supporting a fast‑paced and challenging 24/7, 365‑day Facilities Management environment. The role focuses on delivering high‑quality customer service and operational support. The role is Fully office based and is a temp to perm position. Job role: Provide excellent customer service across all communication channels, handling every interaction professionally. Work towards agreed SLAs and KPIs to meet contractual targets. Communicate with customers, engineers, and managers to resolve queries quickly and keep the Helpdesk running smoothly. Manage customer enquiries professionally, taking ownership to resolve issues and support complaint handling when needed. Respond to customer requests within required timescales to meet SLA and KPI expectations. Log, update, and complete all jobs accurately in the Helpdesk system. Follow all relevant procedures and approval processes to maintain compliance and audit standards. Understand...

you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY - Who We Are: We are a dedicated organisation committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including...

Temporary Customer Service Role - Surrey Location: Surrey Job Type: Temp- Perm Salary: £12.76 per hour   Talent Guardian are delighted to be recruiting on behalf of one of our growing clients for a Temporary Customer Service role based in Guildford. This is an exciting opportunity to join a friendly, supportive, and fast-paced team within a well-established business that truly values exceptional customer service. If you enjoy helping people, thrive in a busy environment, and are looking for a role where no two days are the same, we would love to hear from you.   Key Responsibilities: Managing inbound customer enquiries via phone and email Delivering a professional, friendly, and efficient customer experience Processing orders and updating customer records accurately Resolving customer queries and providing timely solutions Supporting the wider team with general administrative duties Building positive relationships with customers and colleagues alike Booking deliveries and...

Customer Service Advisor – Social Care Pay: £19.98 per hour Location: Hammersmith and Fulham Key Responsibilities; To act as the first point of contact, providing initial advice to residents regarding the in-year rent increase and resolving directly the most frequent service requests by; telephone, email, web, and other social media channels Where appropriate signpost residents to the most suitable support service within the council, health and voluntary community sectors and financial support depending on their circumstances (Direct Payments, Housing Benefit for Discretionary Housing Payments or for Housing Support Payments) To capture accurate and detailed information to pass to the social care team within community connect or other council departments where a complex enquiry is made To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Role: Customer Service Advisor Contract: 3 months Location: Macclesfield, UK (on-site) Working shifts: Monday to Friday (Full time) Working pattern: 8:30am to 5:15 pm (37.5 working hour/week) Job Purpose To provide a high-quality front-line customer service experience by resolving a broad range of customer enquiries received face to face and via telephone. The postholder will ensure customers receive efficient, professional, and timely support, aiming to resolve enquiries at the first point of contact wherever possible. Key Responsibilities Respond to customer enquiries and service requests received in person and over the telephone in a professional and customer-focused manner. Resolve customer issues efficiently at first point of contact wherever possible, escalating complex matters where appropriate. Accurately update and maintain customer records and service requests using relevant IT systems and databases. Ensure compliance with relevant regulatory, legal, and...

Pertemps West Bromwich are currently seeking a proactive and customer-focused Customer Service Advisor / Internal Sales professional to join our growing team. This is an excellent opportunity for someone who enjoys providing outstanding customer service, supporting sales activities and working collaboratively within a fast-paced environment. Key Responsibilities: Handling customer requirements via telephone, email, and e-commerce platforms Processing customer enquiries and orders using an in-house Navision system Providing internal support to Regional Sales Managers Managing customer accounts and providing professional advice and assistance relating to products and services Working closely with other departments, including warehouse operations, managers, and other group locations, to ensure customer requirements are met efficiently Maintaining accurate customer records and order information Delivering excellent customer service while identifying opportunities to support...

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks).Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with...

Customer Services - nights Rawtenstall 4 on 4 off - 12.30  -  8PM DBS required £12.77 per hour About the Role We’re currently recruiting a Evening Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support—often in urgent or potentially life-threatening situations. Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis. What You’ll Be Doing As a Night Customer Service Advisor, you’ll be the first point of contact, answering calls promptly—ideally within three rings. Using a structured script, you’ll assess the urgency of each situation and provide calm, clear guidance to the caller. You could be responding to situations such as: A triggered fire alarm requiring you to contact emergency services A caller who has experienced a...

Adecco are currently recruiting for a customer service advisor to be based in Maidenhead The hours for this role are Monday to Friday - Rotational between 09:00 - 18:00 Pay rate = £13.00 /£14.00 - 6-9 Month Contract Part of a team of customer services representatives, this role has the main objective to execute efficiently and professionally all business operations and customer services activities. This role is a customer facing role requiring customer focus, clear communication skills, product knowledge, empathy, stress-resistance as well as versatility with operational systems (SAP, etc). KPI is customers' satisfaction and 100% compliance with all policies and procedures. This role will contribute to supporting the achievement of the overall commercial operations objectives for the UK. Accountabilities Customer Service: Adherhance to Customer Service processes and procedures Answering inbound customer calls courteously and professionally, dealing with each enquiry...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organization in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remoteWhy Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment!Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their queries via...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Fluent Mandarin Speaker - Customer Sales Advisor Central London (Hybrid - 2 days in the office) | £14.00 per hour + Holiday Pay Long-Term Temporary Position Hours - 9.00 am - 5.30 pm Monday - Friday (Occasional weekend work may be required in peak times however time will be given back during the week.) We're excited to be recruiting on behalf of a leading company in the property sector, based in the heart of Central London. This is a fantastic opportunity for a fluent Mandarin speaker to join a dynamic, fast-growing team as a Customer Sales Advisor. The Role In this hybrid role, you'll begin with in-office training in Central London. Once trained, you'll work remotely twice a week, with three days in the office. All necessary equipment will be provided. You will: Handle inbound and outbound customer queries via phone and email Provide outstanding customer service and sales support Update internal systems and ensure documentation accuracy What We're Looking For Fluency in...

Pertemps are recruiting for multiple Customer Support Agents to join a leading Health Services Provider. The Customer Support Agent provides frontline telephone, email, and live chat support for our clients ensuring a smooth patient journey and consistently high-quality care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce and other systems. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided. Responsibilities as a Customer Support Agent: Provide frontline support via telephone, email, and live chat Handle enquiries with empathy, professionalism, and efficiency — including during high-demand periods Book appointments and coordinate plans in line with operational requirements Maintain...