27 customer services advisor jobs found

Working for a friendly and successful company who supply their innovative products to a range of markets globally, this is an exciting opportunity to join their team. You will ideally have worked within a similar role where you will be able to demonstrate the following skills and experience; * Providing support to customers/distributors globally * Confident communicator, both on the telephone, via email and face to face * Creating quotes, processing orders and updating delivery information * The ability to build strong relationships with customers This role may suit someone already in a similar position within customer services, internal sales, sales support, client support services, sales order processing, technical support or similar roles. Equally, if you are looking to start your career in this type of role, this opportunity may be of interest to you as full training and support will be provided. This is initially a 6 month contract but may become a permanent...

Aatom Recruitment is looking for OR(phone number removed) - Customer Service Advisor Care & Wellbeing Hub on behalf of a Local Authority. Job Title: OR(phone number removed) - Customer Service Advisor Care & Wellbeing Hub Contract Duration: 3 Months Hours Per Week: 37 Shift patterns are Monday to Friday between the hours of 08:00 to 18:00. About the role: The Customer Service Centre is the First Point of Contact for many of Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Strength Based Conversation to enable a resident to remain independently at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work. The Opportunity We have vacancies available in our Customer Service Centre based in Lincoln in our...

Jark Stevenage are urgently recruiting for FULL TIME - ONLINE CUSTOMER SERVCIE ADVISOR An exciting career opportunity has arisen for a Full Time, Online Customer Service Advisor to join our clients team and be part of our online operation based in Biggleswade to help assist in the day to day running of the customer services department. This is a fantastic opportunity to join an exciting division of a well-established business. Hours of work will be Monday to Friday 8:00am – 5:30pm Responsibilities will include:  Inbound and outbound calls to customers and our Internal Branches.  Processing customer’s website placed orders  Processing internal Branch placed orders  Conversing with customers via on-line chat and e-mail  Tracking orders and liaising with all our courier networks  Assisting customers when using our website, placing orders etc.  General office / customer service duties Skills, Knowledge, Qualification and Experience  Computer literate  Previous experience...

Customer Service Advisor – Inbound Calls Location: Northampton Contract: 12 months Pay: £13.87 per hour Hours: 8am – 8pm, Monday to Sunday (shift-based) Pertemps are currently supporting the recruitment of Customer Service Advisors for a long-term contract opportunity based in Northampton. This role offers full training, structured support, and the chance to build valuable experience within a fast-paced customer environment. You’ll be working on a rota basis, covering 5 days out of 7, with your shifts provided 6 weeks in advance. Shift patterns include: Early: 8am – 4pm Mid: 9am – 5pm / 10am – 6pm Late: 11am – 7pm / 12pm – 8pm When working late shifts, you’ll typically have the weekend off. Please note there may be occasions where shifts run across six consecutive days into the following week. What you’ll be doing In this role, you’ll be the first point of contact for customers, handling a variety of inbound enquiries. Full training will be provided, so you’ll feel confident...

Customer Service Advisor £12.89 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a...

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth on a 6 month fixed term contract. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This could suit someone who has worked in retail and dealt with customer enquiries on the phone or someone looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role.  You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third...

Customer Services - nights Rawtenstall 4 on 4 off - 7.30PM  - 7am DBS required £13.99 per hour About the Role We’re currently recruiting a Night Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support—often in urgent or potentially life-threatening situations. Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis. What You’ll Be Doing As a Night Customer Service Advisor, you’ll be the first point of contact, answering calls promptly—ideally within three rings. Using a structured script, you’ll assess the urgency of each situation and provide calm, clear guidance to the caller. You could be responding to situations such as: A triggered fire alarm requiring you to contact emergency services A caller who has experienced a...

We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests.   About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially...

Our client based in Woking are seeking a Customer Service Advisor to join their busy team! You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills, who enjoys a fast-paced environment! To be considered you must be available immediately. Duties: Engage with customers, providing information about products and services Building rapport with customers over the phone Manage customer complaints and ensuring the highest customer satisfaction Use CRM system to manage customer interactions Ensure customer records are updatedExperience: Excellent communication skills, both written and verbal Strong attention to detail Previous customer service experience Experience using a CRM software Positive attitude with customers and colleagues

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Job description CUSTOMER SERVICE ADVISERS WANTED  We are recruiting CUSTOMER SERVICE ADVISERS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46 This is ON-GOING AGENCY WORK with the intention of becoming a permanent position after a successful trial period. You must be willing to work within the alcohol industry to be suitable for this role. Customer Service Duties: Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers.  You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc... You will require a good telephone manner and friendly personality as well as being computer literate.Hours of work: Rotating Day shifts (07:00-15:30/08:00-16:30/09:00-17:30/10:00-18:30) - MUST BE ABLE TO DO ALL SHIFTS. Monday to Friday....

Romanian-Speaking Service Desk Adviser Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough. We are currently seeking Romanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent opportunity within a growing and supportive IT environment. Hours: 40 hours per week between 7am – 7pm (Must be flexible with shift rotation and occasional weekends) Pay: £14.22 per hour What’s on Offer: Competitive pay Overtime available (time and a half) Full training provided Weekly pay Progression opportunities within a growing IT team Duties Include: Providing first-line IT support to external clients in a professional and efficient manner Logging, tracking, and updating support tickets accurately Troubleshooting hardware, software, and network-related issues Guiding users through solutions via phone and email...

An exciting opportunity for a Customer Service Advisor to join our client’s busy and fast-paced office environment. This role is ideal for someone who is customer-focused, organised, and confident in handling enquiries across multiple communication channels. You will play a key role in delivering an excellent customer experience, ensuring all queries are handled professionally, efficiently, and in line with company standards. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of customer interactions. Location: Waterbeach, Cambridge Hours: Monday – Friday 08:55am – 17:10pm Hourly Rate: £12.71 per hour Key Responsibilities * Handle inbound customer calls in a professional and efficient manner * Manage and respond to customer emails within agreed timeframes * Resolve customer queries and issues while maintaining high service standards * Handle customer complaints effectively and ensure appropriate...

Customer Service Advisor – Daresbury – Temporary – 4 weeks + - £13.30ph – Start ASAP Are you looking to join a dynamic and growing team? Our client, a well-established organisation based in Daresbury, Warrington is seeking two experienced Customer Service Advisors to assist them during a period of growth. Job Overview: As a Customer Service Advisor, you will be the first point of contact for customers, providing exceptional service through both email and phone. Your key responsibilities will include: * Managing customer inquiries efficiently and professionally over the phone. * Assisting customers with queries regarding their online applications. * Ensuring all customer data on the system is accurate and up to date. Skills & Experience: * Proven experience in a customer service role, excellent telephone manner. * High attention to detail and accuracy. * Ability to multitask and effectively prioritize tasks in a fast-paced environment. Interested? For more...

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email.  This role will work with the German market, so a German speaker is required.  The role would start in February and is a 6month contract initially. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Always follow standard processes to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge Fluent German - written and spoken. You will have a great...

Job Title: Customer Service Advisor (Complaints Resolution) Location: Warlingham Hours: Monday to Friday, 08:00 – 18:00 Pay: £13.21 per hour Key Responsibilities: Managing customer complaints via inbound and outbound telephone calls Listening to customer concerns and responding with empathy and professionalism Investigating issues thoroughly to provide accurate and timely resolutions Recording all interactions and outcomes clearly and accurately on internal systems Escalating complex or unresolved cases in line with company procedures Ensuring all complaints are handled in line with service standards and compliance requirementsSkills & Experience Required: Strong telephone-based customer service and communication skills Ability to handle difficult conversations calmly and professionally Previous experience in customer service, contact centre, or complaints handling preferred Good attention to detail and problem-solving ability Confident using computer systems and maintaining...

Position: Customer Service Advisor Location: Stoke on Trent, ST6 Contract Type: Temporary ongoing Hourly Rate: From £13.59 Working Pattern: Full Time Monday- Friday between 8am-5pm Adecco are seeking a confident and experienced Customer Service Advisor to work for our well established client located in Stoke on Trent What You'll Do: As a Customer Service Advisor, your role will be crucial in ensuring our customers have the best experience possible. Duties include: Responsible for responding to and raising customer consumable orders via phone calls and emails from prospective and current customers. Responsible for determining the need of each contact with the goal of achieving the best resolution. Document every call, updating the system accurately. Liaise with customers in an empathetic and supportive manner to promote the most precise information relating to issues and queries. Handle all incoming calls in compliance with all the appropriate regulatory requirements outlined...

Customer Service Advisor – Wakefield (WF2) £12.75 per hour (rate increase due April) Shifts: 08:00–17:30 or 08:30–18:00 Mainly Monday–Friday with some weekend flexibility required We are looking for a confident, customer‑focused individual to join our team as a Customer Service Advisor based in Wakefield (WF2). This is a great opportunity for someone with strong communication skills who enjoys helping customers and working in a fast‑paced environment. ⭐ What You’ll Be Doing •                  Supporting customers over the phone with delivery‑related queries •                  Working closely with our store teams to schedule and coordinate direct deliveries •                  Handling customer questions, complaints and general enquiries in a professional manner •                  Tracking deliveries and updating customers on progress •                  Updating and maintaining daily routing plans •                  Using internal systems to log information accurately and...

Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £12.71 per hour, overtime: £19.06 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...

£12.71 per hour, remote working, ongoing contract with the opportunity to be made permanent after 3 months, weekly pay - inbound calls: customer service, complaint handling and supporting with technical queries. Start Date: 1st of June You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £12.71 per hour, overtime: £19.05 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a call,...