6 engineering jobs found

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Sales Order Processor - 6 Month FTC Trafford Park | £30,000 – £35,000 + Profit Share | Fully Office-Based POST Recruitment are recruiting for a Sales Order Processor to join our client, a growing business specialising in engineering and industrial materials. Join a busy and supportive team based in Greater Manchester in a fully office-based role. This position offers a competitive salary of £30,000–£35,000 plus a profit share scheme and the chance to work in a business preparing for exciting growth. As a Sales Order Processor, you’ll be the vital link between customers and the wider sales team, managing enquiries, processing orders, and providing essential technical product support. If you enjoy working in a fast-paced environment where your organisational skills and attention to detail are valued, this role could be the perfect fit. Key Responsibilities: * Manage inbound customer enquiries related to industrial and engineering materials * Accurately process sales orders...

IT Support Engineer (Level 1/2) Location: Auchterarder (Fully onsite) Contract: 2 months Day Rate: £200 (Outside IR35) Overview Level 1/2 IT Support Engineer required for a short-term onsite contract Primary focus on a Windows 11 upgrade and laptop refresh programme Fully onsite role based in Auchterarder Key responsibilities Provide L1/2 desk-side and service desk support to end users Support a Windows 11 upgrade programme across laptops Replace laptop hardware including memory (RAM) and hard disks Build, configure and deploy laptops and peripherals Log, diagnose and resolve incidents following ITIL processes Maintain accurate ticket updates and documentation Support basic networking, connectivity and VPN issues Required experience 1–3 years’ experience in a Level 1/2 IT support role Strong Windows OS and Microsoft 365 support experience Comfortable with hands-on laptop hardware upgrades Familiarity with ITSM tools (ServiceNow, Freshservice or similar) Basic...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...