3 event assistant jobs found

Housing Benefits Customer Service Officer – Brent Permanent £31,000.00 – 39,000.00 depending on experience Full time The Role As a front-line Customer Service Officer, you will be the primary point of contact for residents navigating complex financial support systems. Our team handles a high volume of enquiries—averaging 150 calls per day. You will be responsible for providing expert advice and guidance on a wide range of sensitive issues, including: Complex Enquiries: Explaining housing benefit entitlement and navigating overpayment recovery processes. Guidance & Support: Assisting customers with income maximisation and identifying eligibility for additional support. Technical Accuracy: Using multiple specialist IT systems simultaneously to update records and calculate entitlements in real-time. What We Are Looking For Multi-Tasking Experts: You must have strong IT skills and be comfortable toggling between several applications while managing a live call....

Job Description: We are searching for a Parts & Aftersales Advisor to join a growing team at a reputable garden machinery distribution company based in Swindon. This role will start following a successful interview. Key Responsibilities: * Assist customers, including members of the public (B2C) and trade clients (B2B), over the phone and online with parts inquiries. * Identify and recommend the correct parts based on customer needs. * Provide technical support and troubleshooting assistance. * Upsell additional products and services when appropriate. * Handle customer complaints and returns professionally. * Process sales transactions using our premier stock system. * Prepare invoices, quotes, and purchase orders. * Coordinate with suppliers and service technicians for part orders. Requirements: * Experience in lawnmower, garden machinery, or automotive parts sales (preferred but not essential). * Excellent communication and customer service...

Service Administrator, Coventry Salary – £25,000 pro-rated Maternity Contract – Minimum 6 months Job Description * Responsible for all sales and service order processing, i.e. quotations, purchase orders, sales orders, confirmations on MS Dynamics – Navision * Receive customer requests and prepare documents related to processing returns, servicing and exchanges * Update databases and maintain records of returns, schedule changes, product enhancement or changes, resolve return issues and account for returns inventory – stock release/stock return forms * Responsible for receiving/shipping deliveries and arranging shipment bookings/documentation * Schedule Field Service repair calls and co-ordination of Field Service Engineers * Responsible for stock management of spare parts and re-order levels, together with monthly stocktakes * Work with Customers and/or distributors to receive accurate account of equipment failures and provides reports to management...