7 housing income officer jobs found

Income & Recovery Officer Wolverhampton | Fully Remote Rate: £18.51 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 Months Extension Potential: Likely Start Date: ASAP Working Hours: Full Time (Up to 37 hours per week) Role Summary This is a fantastic opportunity for an individual with experience in revenues, debt recovery or customer-focused financial services to support the collection and recovery of Council Tax, Business Rates, Housing Benefit Overpayments and other debts. Working within the Revenues team, you will provide high-quality customer service while ensuring recovery processes are carried out accurately, efficiently and in line with current legislation and Council policies. What You'll Do as an Income & Recovery Officer ·Manage the collection and recovery of Council Tax, Business Rates, Housing Benefit Overpayments and other debts owed to the Council. ·Provide advice and guidance to customers on liability, discounts, exemptions, payment...

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description Due to continued growth and new customer contracts, our Desborough site are now recruiting for a Customer Service Administrator to join their friendly team on a 9-12 month fixed term basis. Salary: £26,500- £28,500 per annum, depending on experience. Working hours: Monday-Friday, starting between 8am and 10am, finishing between 4pm and 6pm. As a Customer Service Administrator, it is your responsibility to support the day to day administration of the Customer Services operation. You will offer outstanding contract support and customer service in a fast-paced friendly environment and provide a continuous...

Customer Service Advisor Reports to: Branch Manager / Area Operations Manager Location: Bedford Department: Customer Service / Operations Join Our Team Our Client is looking for an experienced customer Service Advisor to join their growing team. If you're passionate about delivering exceptional customer service, enjoy building strong customer relationships, and thrive in a fast-paced environment, we'd love to hear from you. As part of our ambitious growth strategy, our goal is to triple the number of repeat customers over the next five years. This role is central to achieving that ambition by ensuring every customer receives outstanding service, expert support, and a seamless experience from enquiry through to order fulfilment. The Role As a Customer Service Advisor, you'll be the first point of contact for many of our customers, providing a friendly, professional, and efficient service across a broad range of products. You'll process customer orders, manage enquiries,...

Customer Service Advisor St Ives, Cambridgeshire | £12.71 per hour | Full Time | Temporary to Permanent Start Date: September 2026 and beyond Full time in the office, 8am – 17:30pm **Multiple Positions Available** Interaction Recruitment is delighted to be working in partnership with our client to recruit a number of Customer Service Advisors to join their team ahead of their busiest period of the year. This is an excellent opportunity to join a well-established organisation that prides itself on delivering an exceptional customer experience. If you enjoy helping people, thrive in a fast-paced environment, and are looking for a long-term opportunity with genuine career prospects, we'd love to hear from you. These are ongoing temporary positions with the opportunity to become permanent for the right candidates. The Role As a Customer Service Advisor, you will be the first point of contact for customers, providing a professional, friendly and efficient service while handling...

Customer Operations Manager (Heat Networks) | 12-month Contract | London (Hybrid) | Inside IR35 | ASAP Start We're hiring an experienced Customer Operations Manager to lead the day-to-day delivery of customer operations across multiple heat network sites-ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/offboarding, complaints and service interruptions. What you'll be doing Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries and account management Manage and performance-monitor external service partners / contact centre providers against SLAs Ensure customer platforms run smoothly: online accounts, app, payment providers, billing platform and data flows Lead new site/customer onboarding, partnering with regional teams and service partners Support escalations: complex complaints, service interruptions and Ombudsman cases Drive process improvement: SOPs,...

Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities * Handle inbound and outbound customer calls. * Provide professional, tailored advice and support. * Build rapport and deliver an excellent customer experience. * Accurately update...

Customer Experience Advisor - 6 Months FTC Salary: £26,437 plus Veolia benefits and pension Hours: 40 hours per week, Location: Cannock, WS11 8JP (Head Office) Duration: FTC 6 Months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial...