Mar 20, 2026
Belmont Recruitment are currently seeking experienced Customer Service Advisors to work with a North East Local Authority on a temporary contract working 37 hours per week. The role sits within a busy customer contact team and is a varied position providing front line support to residents, ensuring enquiries are handled efficiently and services are delivered to a high standard.
Overview:
The role will involve delivering high quality customer service as the first point of contact for a range of Council services. You will support residents via telephone, email and face to face contact, ensuring accurate information is provided and service requests are processed effectively while maintaining excellent service standards
Main Duties:
* Respond to customer enquiries via telephone, email and face to face contact
* Provide accurate information regarding council services and processes
* Log and process service requests using internal systems
* Maintain and update electronic...
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NE7, High Heaton, Newcastle upon Tyne
Contractor