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Customer Service performance analyst

2 performance analyst jobs found

CL
Jun 05, 2026  
It Support Engineer FTC
8 Month FTC * Hybrid Working * Leicester Based (Open to London location) We are currently partnering with a well-established and growing insurance organisation to support the hire of an experienced IT Support Engineer. This is a fantastic opportunity to join a collaborative IT function within a business that continues to invest heavily in technology, infrastructure, and service improvement across the wider organisation. Please note this is a FTC. Key Responsibilities Advanced Incident Management & Resolution * Diagnose and resolve hardware, software, and network-related issues across varying levels of complexity * Analyse and troubleshoot system faults, service disruptions, and performance issues * Manage and resolve incidents and service requests within agreed SLAs Technical Support & System Maintenance * Install, configure, and maintain hardware and software components * Support infrastructure environments including servers, networking equipment, and core...
IR35 Status:
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CV-Library Sheffield, South Yorkshire Contractor
CL
Jun 05, 2026  
Financial Specialist
Drive cash flow, manage risk, and strengthen customer financial performance across the Order‑to‑Cash cycle. Proclinical is seeking a Financial Specialist to join our team on an 18-month contract. This role involves managing financial operations within a global setting, focusing on credit and collections activities. You will work with international customer portfolios, contribute to cash flow management, and collaborate with cross-functional teams to minimize risk and maintain strong customer relationships. This position offers exposure to global markets and opportunities for continuous improvement in financial processes. Please note that to be considered for this role you must have the right to work in this location or hold an EU passport. Responsibilities: Manage a large portfolio of international customers, ensuring timely collection of payments and reducing overdue balances. Use a structured approach to follow up on invoices and resolve payment issues. Collaborate with the...
IR35 Status:
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CV-Library Ireland Contractor
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