12 quality manager jobs found

Role: 1st Line IT Service Desk Engineer Onsite: 5 days Contract Role: 3 months Location: Bolton Salary/Package: £140pd - £180 pd - PAYE About the job Our client are the UK's largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning and opportunity. They are looking for a dedicated and customer‑focused 1st Line IT Service Desk Engineer to join their Central IT Team. You'll provide responsive, high‑quality technical support across our offices and schools ensuring colleagues are equipped with the tools they need to deliver exceptional outcomes for the children and young people we support. Key Responsibilities Act as the first point of contact for all IT-related queries across the organisation Respond to and resolve incidents and service requests, providing timely updates to users Escalate complex issues to 2nd Line Engineers or the IT Service Desk Manager Accurately log and document incidents,...

Stock Controller, Watford, £12.75ph Immediate start, 1-3 months, Temporary Are you highly motivated by the knowledge that your work directly improves patient pathways? We’re looking for a Stock Controller to support the smooth running of the pathology lab — ensuring they have the supplies they need, exactly when they need them. In this vital role, you’ll keep the laboratory moving by coordinating orders, maintaining stock, and responding quickly requests, helping reduce downtime and support exceptional patient care. What You’ll Be Doing Manage and maintain pathology supplies across all wards Act as the first point of contact for all supply-related queries Provide hands-on support to staff in keeping essential items available and organised Process client requests using online order systems Track deliveries from internal drivers and external couriers Expedite urgent orders, resolve supply issues, and support the warehouse team with returns and complaints Maintain stockrooms and...

Rewards and Benefits on offer; * Full time opportunity * Immediate start date * Competitive starting salary * Employee Assistance programme * Long service awards * Seasonal shut down The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for an experienced Administrator to join their team on a full time and long-term temporary basis. If you feel you have the skills and experience required, then please apply for an immediate response. The Role you will be doing; * Answering inbound calls from retailers and end users discussing core products, converting retailers over to company products, ensuring that samples, stands and brochures are up to date and arrange for new stands and replacements when required. * Owning the Business Support inbox. Answering emails and distributing where necessary. * Handling enquiries and customer requests. * Supporting new product launches by pushing out...

Customer Support Specialist (Worcester - Temp to Perm)   Are you passionate about delivering exceptional customer experiences and ready to be part of a fast-moving, forward-thinking team? We're looking for an energetic Customer Support Specialist based in Worcester on a temp-to-perm basis, with the opportunity to grow into a long-term role.   About the Role This isn't your typical support job. You'll be at the heart of our operations, building genuine connections with customers while using modern systems and smart thinking to resolve queries quickly and effectively. Every interaction counts, and we're looking for someone who brings energy, initiative, and a fresh perspective.   What You'll Be Doing Be the first point of contact for customers via phone & e-mail Deliver high-quality, personalised support  Resolve queries efficiently while identifying ways to improve the customer journey Accurately log and manage customer interactions using CRM systems Work collaboratively...

Desktop Migration Support Engineer 12 Month Contract (Initial) Chester Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Desktop Migration Support Engineer to join their team for an initial 12-month contract. However, there may be scope for extension. Role Overview: We are seeking a customer-focused Desktop Migration Support Engineer with strong communication skills and solid hands-on desktop support experience. This role is ideal for someone with a desktop support background who enjoys working directly with...

Job Title: Deskside Support Analyst 📝 Engagement: Full-time, Fixed-Term contract 🌏 Location: London ⌚ Working hours: Shift pattern between (Apply online only) and (Apply online only) 💰 Salary: Up to £33,000 per annum, pro rata, plus bonus About the role We are seeking an experienced and customer-focused Deskside Support Analyst for a fixed-term contract position. Based full-time at our client’s Saffery London Office, you will be an integral member of the onsite support team, delivering high-quality IT support and ensuring an exceptional customer experience through a professional, proactive, and personalised service. The role involves providing deskside support, troubleshooting hardware and software issues, supporting end-user devices and applications, and working closely with users to resolve technical problems efficiently. You will work 38.75 hours per week, Monday to Friday (excluding Bank Holidays), on a shift pattern of either 08:00–16:45 or 09:00–17:45, depending on...

Customer Service Advisor Corby Monday – Friday, 9:00am – 5:00pm £13.09 per hour Temporary with potential to be made permanent after 12 successful weeks August Start Are you a confident communicator who enjoys speaking with people and thrives in a fast-paced environment? We're looking for enthusiastic and resilient Customer Service Advisors to join our client's friendly and supportive team in Corby. This is a role which involves back-to-back calls, so you'll spend much of your day speaking with customers, building rapport, providing outstanding service and achieving positive outcomes. If you're motivated by helping people, enjoy working towards targets and are looking for a company that genuinely invests in its people, we'd love to hear from you. Whether your experience comes from a contact centre, retail, hospitality or another customer-facing role, this could be the perfect opportunity to develop your career with a globally recognised organisation. What You'll...

Job Title: Revenues Officer Location: Local authority based in Croydon Hourly rate: £20.38 PAYE / £27.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates, supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high‑quality public services. Key Responsibilities As a Revenues Officer, you will: Manage customer enquiries across multiple channels, including telephone, online, and...

Customer Complaint Advisors Office based in Redhill, first 3 months office based, then hybrid working, 12 days onsite a month Temporary - 6 months Monday to Friday - 9am - 5pm £17 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for Temporary Customer Relations Advisors. This role would suit someone with strong customer service experience, excellent written and verbal communication skills, and a genuine commitment to achieving fair outcomes for customers. You will be responsible for investigating written and telephone complaints, gathering information from internal departments and external stakeholders, reviewing evidence such as correspondence and call recordings, and ensuring complaints are handled professionally, fairly and within agreed timeframes. Key responsibilities Provide exceptional service to customers who have raised a complaint. Acknowledge, investigate and respond to complaints in writing and over the phone....

L1 Support Engineer 📍 Location: Reading - 5 Days Per Week Onsite 💰 Rate: Up to £360 per day (Inside IR35 via Umbrella) 🔒 Security Clearance: Active SC Clearance Required 📄 Contract: Initial Contract Opportunity Security & Eligibility Requirements Due to the nature of the programme, applicants must: Hold active UK Security Clearance (SC). Be a sole national of one of the following countries: United Kingdom Italy Japan The Opportunity We're currently recruiting for an Edgewing L1 Support Engineer to join a secure and fast-paced support environment in Reading. This role is ideal for an experienced first-line support professional with strong customer service skills and a passion for resolving technical issues. You'll be responsible for providing frontline support, managing incidents and service requests, and ensuring a high-quality user experience within a secure operational environment. Key Responsibilities Provide Level 1 technical support for end users and...

Customer Service Coordinator 12 months contract Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. £13.50 per hour 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate) Location: SL6 4XE Our client manufactures specialist medical food and equipment for internally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs. Responsibilities * Provide the highest levels of customer care to both patients and health-care professionals * Stock check and arrange patient deliveries via telephone and email * Answer patient and stakeholder enquiries, resolving all queries that might arise * Troubleshoot feeding pumps * Use our internal database (CRM system) to place orders and log all...

Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: £174 PAYE per day / £225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of desktop support, field services and end-user computing support, resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key...