3 quality technician jobs found

Role: IT Specialist (12 Month FTC) Salary: £33,000 - £38,000 Location: Basildon (5 days on site)   A UK-based organisation is seeking an IT Specialist to support its day-to-day IT operations and local technology environment. The role provides hands-on 1st and 2nd line support, ownership of incidents and service requests, and involvement in local IT initiatives and improvement activity.   Based 5 days per week on site in Basildon, the position supports primarily local users with some wider UK coverage as required. It offers exposure to a varied Microsoft-based environment spanning end-user support, infrastructure, security processes, and project work.   The role is initially offered on a 12-month fixed-term basis, with a strong opportunity to go permanent for the right candidate.   Key Responsibilities: Providing remote and onsite 1st and 2nd line IT support to internal users Owning incidents and service requests through to resolution, meeting agreed SLAs Acting as a point of...

This is an exciting opportunity to join a leading and innovative organisation based very close to central Cardiff for a 6 month fixed term contract with a view to go permanent. This is a hybrid role with an excellent benefits package from day one! Following continued investment and growth, we are seeking a Customer Experience Advisor to join an expanding team. Key Responsibilities As part of a dedicated and passionate Customer Experience Team, you'll play a vital role in ensuring every customer interaction is professional, efficient, and positive. You'll be a champion for customers-supporting them throughout their journey with us. Responsibilities include: Scheduling internal and field appointments. Delivering exceptional customer service and ensuring a seamless experience across all touchpoints. Applying technical awareness to match customer needs with the right resources and support. Handling basic and recurring customer queries, ensuring prompt and effective resolution....

IT Support Analyst Manchester (On site) £(Apply online only) per day (Inside IR35) An IT Support Analyst is required for our client who are based in Manchester. The successful candidate will join the IT Operations team and will be responsible for ensuring the smooth operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting, patching, and deployment. Hands-on experience with Active Directory, Office 365, and both on-premises and cloud environments. Familiarity with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals.Key Accountabilities End-User Support Respond to Service Requests via ticketing system and...