2 repairs planner jobs found

Customer Service Advisor (Fluent Welsh Speaker) – Permanent Role Siamo Recruitment are looking to hire a fluent Welsh speaking Customer Service Advisor for one of our well establish clients in Conwy. As a customer service advisor your role will be to act as a frontline representative, handling telephone and face-to-face enquiries in a professional and customer-focused manner. To liaise effectively with internal departments and external organisations to ensure accurate information, advice, and support is provided at first point of contact. To assist with general administrative duties including maintaining and updating records, preparing correspondence, and supporting communication activities such as mail-outs and customer profiling. Responsibilities include but not limited to: Customer Service Responding to requests and queries via phone & email Covering areas such as housing applications, property repairs, complaints, and general enquiries Providing advice, support, and...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with...