12 retail assistant jobs found

JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Dundee HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at 2 days per week, or 40% of our time, in our office. We'll just need your commitment to 35 hours across Mon-Fri (9.00am-5pm). The first 2 weeks will be 100% office based for training. START DATE: 3rd August CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our investment customers? Our Investment Customer Services function plays a vital role in supporting customers with their queries, concerns, and formal complaints. Ensuring complaints are handled accurately and efficiently is key to delivering fair customer outcomes. We're currently looking for people who care about customers to join our Complaints Support team at Lloyds Banking Group. As a Customer Service Advisor,...

Customer Service Representative £26,932 - 12 Month FTC Mid Kent (Hybrid working available after training) Monday – Friday, 9am – 5pm My client, a successful Financial Services company, is looking for a Customer Service Administrator to join their team on a full-time permanent basis. You will be dealing with a high volume of calls each day as well as assisting customers by email. Duties include: Being the first point of contact for the bank’s customers, assisting with all enquiries Speaking with customers via phone and email Dealing with complaints Building strong relationships with new and existing customers, providing the best service General administrative duties To be considered for this role, you should have/be: Previous customer service experience within a retail or office environment Excellent customer service skills Comfortable speaking to customers on the telephone Strong administrative skills A team player A good communicator, both written and...

Debt Recovery Agent/Customer Support  Salary: £28,500 P/A Location: Portsmouth, Hampshire Hours: Monday to Friday, full-time hours. Contract: please note this is a temporary position for a minimum of 3 months, with potential to be extended for the right person Dynamite Recruitment are looking for an experienced Debt Recovery Agent to join a growing, successful business based in Cosham. As a Debt Recovery Agent, Customer Support you will be: Monitoring customer to ensure payments are up to date. Chasing outstanding debt on accounts. Setting up various payment plans/options where customers look t be struggling to pay their finances. Communicating with customers regarding billing queries and overdue payments.  Providing generlist customer services via email and on the telephone. Working closely with the Finance department. Maintaining records and ensuring the database is kept up-to-date. Resolving disputes/discrepancies. Assisting vulnerable customers.  Following FCA...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Customer Service Advisor Temp – perm £12.71 per hour Monday – Friday 8:30am – 5:00pm NG16, Nottingham Job Purpose Our client is seeking a proactive and customer focused After Sales Customer Service Advisor to join their Aftersales team. This is a key position responsible for delivering an exceptional customer experience throughout the ownership journey. The successful candidate will serve as the primary point of contact for customers requiring warranty support, servicing, repairs, technical assistance and general aftersales enquiries. Working closely with workshop controllers, technicians, manufacturers and suppliers, you will ensure customer concerns are handled professionally, efficiently and with a strong customer first approach. Job Duties Act as the first point of contact for customer enquiries via phone, email and in person Manage customer bookings for servicing, repairs, warranty work, inspections and accessory installations Provide regular updates to...

Job Title: SC Cleared Desktop Support Analyst Location: Remote/Bristol Duration: 3 months with possible extension Rate: Up to £250 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process Are you passionate about delivering exceptional IT support and eager to work in a dynamic environment? Our client, a reputable organisation, is hiring for a Desktop Support Analyst to join their team in Bristol. This is a fantastic opportunity to utilise your technical skills and provide vital second-line support across multiple sites. What you'll be doing: * Troubleshooting and resolving hardware and software issues across desktop environments. * Supporting Windows 10 platforms, including configuration and support for mobile devices. * Managing support requests via service desk tools, ensuring timely resolution within agreed SLAs. * Maintaining operational and technical documentation to high standards. * Collaborating with...

Job Specification - Events Assistant & Customer Service Job Title: Events Assistant & Customer Service Reporting to: Head of Conferences & Events Contract dates: Temporary role between 24 June - 24 September 2026 Pay: £15-£16 per hour Hours: 2-3 days per week (09:30 - 17:30) Location: Hybrid - remote working plus visits to London HQ in Victoria Overview We are seeking a highly organised and proactive Events Assistant to support a busy Conferences & Events team in the delivery of a large-scale autumn conference. This is a varied role offering exposure across event operations, customer service, and administration. Key Responsibilities Customer Service Act as a key point of contact for event attendees Handle enquiries via email, phone, and video calls Registration Management Support registration process using systems such as EventsAir and CRM platforms Assist attendees requiring one-to-one support Administration Manage inbox queries and follow-ups Chase...

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

Distribution Operative Our client based in Basingstoke are currently looking for Distribution Operative to join their team on a temporary to permanent basis. They are a well-established business offering a great opportunity to work within a brilliant team, you will efficiently manage the scheduling, tracking, and delivery of goods, ensuring timely and accurate shipments while coordinating with suppliers, drivers, and customers to optimise operations Shift patterns and pay rates: · £13.06 per hour · Monday - Thursday 11:00 - 19:30 · Friday 09:00 - 17:30 Benefits: · Weekly pay · Working within a well-established business · 10 % off pure gym membership The role: Support the smooth running of outbound warehouse operations. Book ELB, M&H, TST and Amazon consignments via the appropriate online portals. Monitor and track Scotland orders; liaise with couriers to resolve issues and keep all relevant departments updated. Process Duty Free Bond bookings accurately and within...

Job Title: - IT Support Engineer - 1st / 2nd Line Contract Type: - 6 months fixed-term (potential to be extended / role become Permanent) Employment Type - Full-Time (37.5 hours p/w) Location - Bury / Manchester About the role Our client is seeking a hands-on, customer-focused IT Support person to provide 1st and 2nd Line support across the business. They are a leading expert in their field and offer an exceptional service UK wide. This role is primarily onsite and involves a mix of service desk, desk-side, remote, and face-to-face support, ensuring users at all levels receive a high-quality, responsive IT service. You will play a key role in maintaining operational stability while supporting ongoing improvements and projects across the IT estate. Key Responsibilities Provide 1st and 2nd Line IT support to internal users via desk-side, remote, and face-to-face engagement Log, prioritise, and resolve incidents and service requests in line with agreed SLAs Deliver proactive...