15 runner jobs found

A client of ours in the Bury St Edmunds area are recruiting a Temporary Customer Service Representative to join their team ASAP. This is a full-time temporary position working Monday to Thursday 8.00am - 4.30pm and Friday 8.00am - 12.30pm, paying a negotiable salary depending on experience. This is an excellent opportunity to join a well-established manufacturing business, with the potential for a permanent position for the right candidate. Your key duties in this Customer Service Representative role will include but are not limited to: Processing customer enquiries, quotations and orders accurately Entering and managing customer orders using an ERP system Liaising with Planning, Purchasing, Manufacturing and Shipping teams to meet customer requirements Providing customers with updates on order status, delivery schedules and tracking information Preparing and issuing customer documentation as required Delivering excellent customer service via email and telephone Maintaining...

Customer Service & Connections Advisor Location: Cambuslang Hourly rate: £13.29, increasing after 6 months. Job Type: Full-Time, ongoing temporary role About the Role We are seeking a Customer Service & Connections Advisor to join our team in Cambuslang. This role is ideal for someone who enjoys helping people, building relationships, and delivering a high standard of customer service. As the first point of contact for customers, you will manage enquiries, provide support, and ensure a positive experience throughout every interaction. You will work closely with internal teams to resolve issues and maintain strong customer relationships. Key Responsibilities Respond to customer enquiries via phone, email, and online channels. Provide accurate information and resolve customer issues in a timely manner. Build and maintain positive relationships with customers and stakeholders. Update customer records and maintain accurate system data. Escalate complex queries where...

The Results People are looking for Customer services advisors for our well-known client based in Smethwick. Location: Smethwick Job Type: Temporary to Permanent Hours: 37.5 hours per week Pay: £12.71 per hour initially, increasing to £13.27 per hour after 12 weeks Overtime: After 12 weeks, overtime may be available at £19.91 per hour About the Role We are currently recruiting for Customer Service Advisors to join a busy team in Smethwick. This is a fantastic opportunity for candidates who enjoy working with people, are confident communicating over the phone and by email, and have a strong customer-focused approach. You will be responsible for handling customer enquiries and complaints, providing excellent customer service, and ensuring queries are dealt with professionally and efficiently. Key Responsibilities Handling customer enquiries by telephone and email Dealing with customer complaints in a professional and helpful manner Providing accurate information and resolving...

Income Management Team Leader Our client, a forward-thinking organisation in the housing sector, is seeking an experienced Income Management Team Leader to join their dynamic Customer Services division on a temporary basis for 3 months, in Irvine. This is an exciting opportunity to lead and develop a team of Income Collection Officers and Early Intervention Officers, ensuring the delivery of high-quality customer service and effective debt recovery strategies. Key Responsibilities: Lead, motivate, and develop the Income Collection Team to achieve outstanding performance. Collaborate with HR and Customer Services to recruit, induct, and train staff effectively. Ensure timely and effective interventions in line with policies, working closely with Housing Services. Proactively manage team performance, ensuring adherence to targets and service level agreements. Resolve complaints and dissatisfaction at the first point of contact, promoting a customer-centric approach. Serve as a...

Job Type: Full Time Salary: £26,624 per annum / £12.80 per hour Bonus: On-target bonus of £2,400 per annum Hours: Full-time, working on a rotating shift pattern, hybrid working once fully trained at the Ringwood site in Hampshire. Monday - Friday: Shifts between 8.30am - 7.00pm Saturday: Shifts between 8.30am - 5.00pm Sunday: 9.00am - 5.00pm during the Christmas peak period only Weekend working is on a rota basis, with two days off in lieu when working a weekend. We are recruiting for Customer Service Advisors to join a busy customer contact centre supporting a well-known premium retail brand. This is an excellent opportunity for someone with strong customer service and communication skills who enjoys helping people and providing a genuinely high level of service. You will communicate with customers across a variety of channels including telephone, email and live chat, assisting with everything from new orders and product enquiries through to deliveries and resolving problems...

Our client is currently looking for a Customer Service Advisor to start at medical device company in Ilkeston, Derbyshire In this role, you will support customers in resolving their issues efficiently with professionalism and in a timely manner Your role will include: Managing inbound and outbound customer calls. Responding to customer enquiries via telephone, email and live chat. Providing advice and support Processing customer orders Maintaining accurate customer records using internal systems. Liaising with technical departments to resolve customer queries efficiently. Delivering an outstanding customer experience This position: 18 month minimum contract Monday – Friday 9am – 5pm If you feel you have the sills necessary for this role, then please send us your CV

Customer Service Advisor Red Recruitment is recruiting enthusiastic, customer-focused individuals to join our client in TQ10 9GQ as a Customer Service Advisor. You will be the first point of contact for customers, handling enquiries by phone and email, processing orders, resolving queries and delivering an excellent customer experience across a range of well-known client accounts. Due to the location of this role, you must be able to reliably commute to TQ10 9GQ This is a temporary contract with the potential to become permanent. Benefits and Package for Customer Service Advisor: Salary: £12.87 Per Hour Hours: Mon-Fri 8am-6pm, Sat-Sun 9am-5pm (working one weekend day each week with a weekday off on a set rota) Contract: Temporary with potential to become permanent Location: TQ10 9GQ Start Date: ASAP Competitive holiday allowance Opportunity to progress personally and professionally Achievable targets Key Responsibilities of Customer Service Advisor: Act as the first point...

Job Title: Seasonal Customer Service Advisor (Temporary) Location: Felling, Gateshead Contract Type: Fixed-Term / Seasonal Working Hours: Monday to Friday, 9:00am – 5:00pm (with potential for paid overtime) Duration: First week of September – 24th December 2026 About Spicers of Hythe Spicers of Hythe is a leading supplier of luxury hampers and gifting solutions across the UK. Established in 1926, we’re known for quality, creativity, and exceptional service, we help customers celebrate life’s special moments, especially during the festive season. As we head into our busiest time of year, we’re looking for enthusiastic, organised and customer-focused individuals to join our team and help us deliver an unforgettable gifting experience for our customers. The Role As a Seasonal Customer Service Advisor, you'll play an essential role in supporting customers (our corporate, retail, and individual customers), throughout their order journey. From answering festive gift enquiries to...

Nicholas Howard are delighted to be recruiting for a Service Desk Analyst. This role is fully site based and will require flexibility around working shift patterns once fully trained. Key Responsibilities: * Work closely with team members to support daily operations and tasks. * Help identify, prioritise, and respond to incidents and issues in a timely manner, following clear procedures. * Use the service management tools to log and update incidents, ensuring information is accurate throughout the process. * Monitor servers and systems to spot and respond to any issues, using the event management tools. * Assist specialist teams with resolving technical problems. * Follow set processes and guidelines to fix incidents and problems. * Provide updates on ongoing incidents, keeping everyone informed. * Contribute to updating knowledge articles, helping improve the service desk’s efficiency. * Help generate reports using data from the service management...

We are hiring for a Customer Service Representative!     Key responsibilities would include the following:  Handle customer queries via phone, email, and other communication channels in a professional and timely manner.   Make outbound customer calls to provide updates, resolve issues, and ensure satisfaction.  Monitor and achieve KPIs related to customer service performance.   Use internal systems including Sharp to manage customer information and service records.  Maintain and update spreadsheets and reports using Microsoft Excel with a high level of accuracy.  Communicate effectively with internal departments to resolve customer issues and improve service delivery.  Work independently with minimal supervision, demonstrating initiative and ownership of tasks.  You will need a keen eye for detail, as well as a problem-solving head to ensure all issues/queries are dealt with in a timely manner.  Previous customer service experience is preferred.   Full training is provided....

Customer Service Advisor required for our public sector client 09.00 - 16.00, Monday - Friday Office Based Role Initially until November, however could be extended The role will be taking calls for their waste services department You will have recent experience of providing information and advice to the public in a busy customer service environment, preferably telephone based, and be capable of handling a range of situations with tact, diplomacy and empathy. You will have excellent listening and communication skills, the ability to converse with all types of people, a polite and courteous attitude, and a commitment to providing excellent customer care. You will also be able to work well under pressure with a minimum of supervision while ensuring consistency and accuracy, and be proficient in the use of software systems, with good keyboard skills. Experience of working in front-line council services would be an advantage but is not essential as full training will be provided

Switchboard Operator / Call Handler - ASAP start Location: Great Yarmouth Contract Length: 2 months initially Working Pattern: Full Time, shift patterns (days and nights available) Hourly rate: Band 3, inside IR35 Our client is seeking a dedicated and professional Switchboard Operator / Call Handler to join their Great Yarmouth site. This temporary position offers an excellent opportunity for individuals who thrive in a dynamic environment and are committed to delivering outstanding customer service. Key Responsibilities: The successful candidate will be responsible for providing a comprehensive telephone operator service for both external and internal incoming calls via an IT-based system. Key duties include: 1. Efficiently handling incoming calls and directing them to the appropriate personnel while maintaining high standards of customer service. 2. Displaying excellent interpersonal skills, with the ability to adjust communication styles to meet diverse caller needs,...

Are you passionate about delivering excellent customer service? Are you confident speaking with customers over the phone and comfortable working in a busy, fast-paced call centre environment? THOMAS Professional are excited to be working in partnership with Laithwaines Wine, a leading name in the wine industry, to recruit enthusiastic Customer Service Advisors to join their call centre team on a temporary basis until the end of December 2026. As a Customer Service Advisor, you will be supporting customers primarily over the phone, as well as via email and live chat, helping with a variety of enquiries and delivering an excellent customer experience. Pay & Hours Pay: £12.71 per hour + potential bonus, subject to eligibility and applicable criteria Typically Monday to Friday, 9 am - 5 pm, however weekly hours may vary depending on business requirements. Flexibility is required to work until 6 pm on weekdays and Saturdays where scheduled as part of the weekly rota. Benefits *...

Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with our client, Capgemini. In this role, you will be responsible for running the desk efficiently and effectively ensuring delivery targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service Advisor Quality checking to ensure correct process and procedures are being adhered to, including promoting knowledge base usage on every call Day to day staff management of up to 15 Customer Service Advisors Staff training, coaching and development of Customer...

Job Title: Billings & Collections Specialist (Temporary Contract – Immediate Start) Location: Remote Salary: £29,000 annual equivalent (£15/hour) Overview A global organisation is seeking an experienced Billings & Collections Specialist to join its finance team on a temporary contract basis with an immediate start required. This role is responsible for managing the end-to-end billing and collections cycle across a diverse customer base, including both B2B and B2C channels. The successful candidate will play a key role in ensuring accurate invoicing, timely cash collection, and maintaining a healthy accounts receivable ledger in a fast-paced, international environment. This position is ideal for a proactive, detail-oriented finance professional who is comfortable handling high volumes of transactions and working independently in a remote setting. Key Responsibilities Billing & Invoicing Prepare and issue invoices for customers across multiple service lines in...