21 sen 1 jobs found

IT Support Analyst (1st/2nd Line) Day Rate: £150 - £200/day (Outside IR35) Location: Farringdon, London (5 days Onsite) Duration: 6 Months with Potential extension About the Role We are seeking a proactive and hands-on IT Support Analyst to provide 1st and 2nd line technical support across our busy London office and regional sites. Reporting directly to the IT Lead, you will play a crucial role in delivering frontline technical assistance, keeping systems running smoothly, and supporting exciting new site launches. This is a fantastic opportunity to work within a major, fast-paced construction sector environment, supporting end-users, project teams, and key stakeholders. Key Responsibilities User Support: Provide frontline 1st and 2nd line support for hardware, software, and network-related issues, ensuring high-quality customer service via the help desk ticket system. M365 Administration: Utilize working knowledge of Microsoft 365 to administer and maintain SharePoint and...

Join Our Client South Gloucestershire Council's Team as an ICT Helpdesk Technician! Are you passionate about technology and eager to make a difference in the public services sector? Do you thrive in a dynamic environment where you can support and empower others? If so, we have an exciting opportunity for you! Position: ICT Helpdesk Technician Location: Yate Contract Type: Temporary Working Pattern: Full Time Hourly Rate: £16.62 As an ICT Helpdesk Technician, you will play a crucial role in providing technical support to their education customers. This is a customer-facing position where your ability to deliver excellent service will shine! You will be working in a fast-paced environment, adapting to the rapid changes in ICT administration and curriculum settings. What You'll Do: Provide first-line remote support via telephone and remote tools, following established processes. Handle service desk inquiries with professionalism and efficiency. Conduct site visits when necessary...

Join Our Client South Gloucestershire Council's Team as an ICT Helpdesk Technician! Are you passionate about technology and eager to make a difference in the public services sector? Do you thrive in a dynamic environment where you can support and empower others? If so, we have an exciting opportunity for you! Position: ICT Helpdesk Technician Location: Yate Contract Type: Temporary Working Pattern: Full Time Hourly Rate: £16.62 As an ICT Helpdesk Technician, you will play a crucial role in providing technical support to their education customers. This is a customer-facing position where your ability to deliver excellent service will shine! You will be working in a fast-paced environment, adapting to the rapid changes in ICT administration and curriculum settings. What You'll Do: Provide first-line remote support via telephone and remote tools, following established processes. Handle service desk inquiries with professionalism and efficiency. Conduct site visits when necessary...

Sales / Purchasing Support Specialist (Full-Time; 12-month Contract) Hybrid – 2 to 3 office days in the London Office Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions, and trusted by the world’s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, delivers sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation, which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you’ll find direction, opportunity, and belonging with us.  What does a Sales / Purchasing Support Specialist role mean at Prinova The role supports day to day commercial operations,...

SEND Customer Services & Complaints Officer 📍 Macclesfield | Grade 9 We Do Social Work We Do Social Work is recruiting for a SEND Customer Services & Complaints Officer to join Cheshire East Council's SEND Service. This is an excellent opportunity for an experienced professional with strong customer service, complaints handling and administrative skills to support the delivery of high-quality SEND services. The role involves managing SEND complaints, compliments and enquiries, coordinating responses to Freedom of Information and Data Protection requests, liaising with the Local Government Ombudsman, producing performance reports, and supporting continuous service improvement. The ideal candidate will have experience working within a statutory or local authority environment, excellent communication and organisational skills, and a good understanding of SEND legislation, complaints processes and customer service standards. If you're passionate about delivering excellent...

IT Support Operative (Level 1) Daventry strictly office based £27K-£30K, depending on experience Full time, temp to perm PLEASE READ THE JOB ADVERT FULLY BEFORE APPYING We need a new IT Support Operative for a call centre in Daventry. You'll be office based, taking inbound calls and either sorting the issue on the spot or raising a ticket to escalate to level 2/3. Typical calls: password resets, account resets, printer issues, signature changes, device enrolment. You'll be working a CRM, a ticketing system and some basic remote desktop tools. Monday-Friday, day shift, but there's a rota so you'll need to flex your start/finish times sometimes. You MUST have: Some service desk / IT level 1 support experience CompTIA ideally A basic grasp of Active Directory Why bother applying: £27K-£30K Weekly pay via SolviT Recruitment Excellent facilities A managing director who actually supports you Job security Genuine room to climb in a company that's growing fast APPLY NOW Pick up...

Job Title: Customer Service Representative - Apprentice Location: Liverpool - Mersey Chambers Salary: £19,148 per annum with the ability to increase between £26,938 - £28,609 per annum after the apprenticeship Job Type: Full Time, Fixed term contract for the duration of the apprenticeship with a view to move to a permanent contract once the apprenticeship is completed and passed. Working hours: 09:00 - 17:30 Monday to Friday Acorn Insurance Apprenticeship Programme: The Acorn Apprenticeship Programme is designed to give you the knowledge, skills, and behaviours you will need to accelerate your career progression, whilst you earn a competitive salary and gain practical experience. During the apprenticeship, you will: Work with a Training and Development Coach to develop a professional development plan that is personalised to your needs. Attend monthly Masterclasses on topics such problem solving, customer service and delivering results. Receive 1:1 support from Coaches who...

Customer Service Advisor Warndon - Worcester £13.46 per hour Temporary Ongoing Contract Working hours 40 hours per week 1-hour unpaid lunch Working 5 days out of 7 Shift rota within: Monday – Friday: 7:00am – 6:00pm Saturday: 8:00am – 5:00pm Sunday: 9:00am – 12:00pm Rota pattern: 5-week rotation Includes 2 Saturdays and 1 Sunday per cycle (not on the same weekend) The Company Our client is a leading manufacturing organisation, with the customer service team acting as a key link between the business and its customers. This is a long-term temporary opportunity, with the potential to secure a permanent position for the right candidate. The Role You will be part of a busy customer service team, delivering a high level of support to customers. Customer Service Key Responsibilities Handle inbound and outbound customer enquiries Provide clear and accurate information on products and services Resolve customer queries and complaints in a professional manner Log...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 10th of August You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 10th of August You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

You must live in Scotland to be considered for this role. Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: 10th of August You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required -...

Job Title: Operations Centre Analyst Location: Portsmouth Key Responsibilities Work closely with team members to support daily operations and tasks. Help identify, prioritize, and respond to incidents and issues in a timely manner, following clear procedures. Use our service management tools to log and update incidents, ensuring information is accurate throughout the process. Monitor servers and systems to spot and respond to any issues, using our event management tools. Assist specialist teams with resolving technical problems. Follow set processes and guidelines to fix incidents and problems. Provide updates on ongoing incidents, keeping everyone informed. Contribute to updating knowledge articles, helping improve the service desk's efficiency. Help generate reports using data from our service management system. Support software rebuilds or deployments following system failures. Help with software configuration and deployment tasks. Occasionally support shift work and be...

Debt Recovery Officer (Temp to Perm) Salary: £12.71 per hour Location: Southend Job Type: Temporary to Permanent Hours: Monday to Friday, 9:00am - 5:30pm About the Role We are currently recruiting for a Debt Recovery Officer to join a busy and growing organisation on a temporary-to-permanent basis. This is an excellent opportunity for an experienced collections, debt recovery or credit control professional who is looking to demonstrate their abilities within a supportive team and secure a permanent position. The successful candidate will be responsible for managing and recovering outstanding debt, liaising with customers by telephone and email, maintaining accurate records and producing regular reports. This role requires a proactive individual with excellent communication skills, strong attention to detail and the ability to work independently. Key Responsibilities Contact customers via telephone and email to recover outstanding debt. Negotiate payment arrangements and...

An opportunity has arisen for a Business Analyst to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare. As a Business Analyst, you will gather business requirements, design efficient processes and support the delivery of a Jira Service Management solution. This is a 6-month contract-based role offering hybrid / remote working options, salary range of £400 - £500 per day and benefits. You will be responsible for: Gathering, analysing and documenting business and operational requirements. Producing functional specifications, user stories and acceptance criteria. Mapping business processes, workflows, business rules and system integrations. Acting as the link between business stakeholders, technical teams and external delivery partners. Managing and refining the project backlog to support successful delivery. Defining workflow processes and automation requirements. Supporting solution...

OUTBOUND CUSTOMER SUCCESS ADVISOR Salford - Parking onsite Monday- Friday (Fulltime in the office) 9am-5pm £13.33 per hour (£26k) ASAP - End of August (Possibility to be extended or taken on permanently for the right person) Are you ready to make a difference in the retail appliance industry? Our client is on the lookout for a dynamic and enthusiastic Outbound Customer Success Advisor to join their growing team at their head office in Salford! If you thrive in a high-volume call environment and enjoy helping customers succeed, we want to hear from you! What You'll Do: As a pivotal member of the team, your mission will be to connect with customers and enhance their experience with our client's Reward scheme. Here's what you can expect to do: Engage Customers: Reach out to customers who have onboarded but haven't yet claimed their rewards, guiding them through the claims process with care and clarity. Support Onboarding: Assist customers who faced challenges during...

We are currently recruiting for Customer Service Advisors for our Out of Hours Service. You will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If ineterested in this role please send your CV to Jahker from Coyle Personnel Ltd

Inbound Sales Advisor - Mobiles  My client is looking for confident communicators and customer-focused Inbound Sales advisors to handle incoming customer enquiries, identify customer needs, to recommend suitable products or services, offering upgrade services. The successful candidate will deliver excellent customer service while achieving sales targets and contributing to a positive customer experience.   You will be expected to convert these calls into sales using effective listening and questioning techniques, utilising the portfolio of deals available.  Days - Monday to Friday Hours - 09:00-17:30 Monday to Friday / Saturday 09:00-17:30  2 Weeks training is provided.   Key responsibilities will include : Handling inbound calls from customers in a professional manner Explore customer needs and offer a suitable products or services Build rapport with customers and provide accurate product information Convert enquiries into sales while meeting individual and team...

Operations Centre Analyst 6 month contract Based in Havant Offering £20ph Inside IR35 Working hours of 7am-3pm, Monday to Friday Do you have experience in a technical support or service desk environment? Are you looking for an opportunity to develop your skills in IT Service management? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Operations Centre Analyst, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Work closely with team members to support daily operations and tasks Help identify, prioritize, and respond to incidents and issues Use our service management tools to log and update incidents, ensuring information is accurate throughout the...

Customer Service Advisor Red Recruitment is recruiting enthusiastic, customer-focused individuals to join our client in TQ10 9GQ as a Customer Service Advisor. You will be the first point of contact for customers, handling enquiries by phone and email, processing orders, resolving queries and delivering an excellent customer experience across a range of well-known client accounts. This is a temporary contract with the potential to become permanent. Benefits and Package for Customer Service Advisor: Salary: £12.71 Per Hour Hours: Mon-Fri 8am-6pm, Sat-Sun 9am-5pm (working one weekend day each week with a weekday off on a set rota) Contract: Temporary with potential to become permanent Location: TQ10 9GQ Start Date: ASAP Competitive holiday allowance Opportunity to progress personally and professionally Achievable targets Key Responsibilities of Customer Service Advisor: Act as the first point of contact for customer enquiries via telephone and email Process orders, enquiries...

Job Title: Billings & Collections Specialist (Temporary Contract – Immediate Start) Location: Remote Salary: £29,000 annual equivalent (£15/hour) Overview A global organisation is seeking an experienced Billings & Collections Specialist to join its finance team on a temporary contract basis with an immediate start required. This role is responsible for managing the end-to-end billing and collections cycle across a diverse customer base, including both B2B and B2C channels. The successful candidate will play a key role in ensuring accurate invoicing, timely cash collection, and maintaining a healthy accounts receivable ledger in a fast-paced, international environment. This position is ideal for a proactive, detail-oriented finance professional who is comfortable handling high volumes of transactions and working independently in a remote setting. Key Responsibilities Billing & Invoicing Prepare and issue invoices for customers across multiple service lines in...