15 send 1 jobs found

We are seeking an organised and customer-focused Assessment and Support Officer to join the Housing Advice Service at a local authority in Cambridgeshire. The successful candidate will assess applications to join the Housing Register under the Choice Based Lettings system, ensuring applications are processed accurately and in accordance with the Council's Lettings Policy. The role involves verifying and updating applications, supporting vulnerable households with assisted bidding, conducting housing register reviews, and providing a broad range of administrative support across the service. Responsibilities also include organising housing panels, maintaining databases and records, processing payments and invoices, and supporting homelessness prevention initiatives. You will need excellent communication, organisational, and IT skills, with the ability to manage competing priorities and provide high-quality customer service. Experience within housing, administration, customer...

Technical support - 2nd line - Temporary Location :Eastleigh / Southampton (Hybrid) Hours: Rotating shift pattern: 4 days on / 4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This is an ongoing position Salary:£27000- pro rata   Dynamite Recruitment is supporting , a global leader in technology solutions, is looking for a Customer Support Analyst / 2nd Line technical support to join their team on a temporary basis.   This is an immediate start opportunity for someone with strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment.   You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class customer experience. Key Responsibilities Respond to customer queries via calls, emails, and web portal Investigate and resolve...

IT Service Delivery Specialist London - 2 days in the office £100 to £150 a day 6 Months Contract + Extension A leading global pioneering firm is seeking a data-driven IT Service Delivery Specialist to take ownership of operational governance and continuous improvement across their technology landscape. In this role, you won't be managing infrastructure directly; instead, you will be the driving force ensuring external providers and internal support teams deliver a seamless, high-quality end-user experience. You will act as a key operational liaison and will champion service quality, analyse performance metrics, and orchestrate swift resolutions during high-priority escalations. Key Responsibilities: Lead regular performance reviews with the global IT service desk and external vendors to ensure they meet agreed targets. Act as the central point of contact during critical IT outages or when high-priority issues require urgent escalation. Maintain and update internal IT...

Job Title: Customer Service Executive Location: Brentwood, Essex, CM13 3HD (Office Based) Salary: £27,300 per annum Job Type: Full Time, 12-month fixed term contract (extension may be possible) Hours: Monday to Friday 8am to 5pm MUST DRIVE/HAVE ACCESS TO OWN VEHICLE DUE TO NO PUBLIC TRANSPORT TO OFFICE LOCATION Who are Zest Recycle? We're a recycling and waste management broker that isn't afraid to do things differently. From hospitality to healthcare, we work with companies spanning a range of different sectors, offering a fresh, new perspective on long-standing waste management problems helping them to become an environmental leader in their sector. At Zest Recycle, it all starts with collaboration. To us, partnerships with our customers are everything, and therefore key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team. The Role: We are looking for a Customer Service...

One of our local authority clients are currently recruiting for a Housing Repairs Co-ordinators. This is a temporary contract for 3 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The successful post holder will be part of the Business Liaison team providing admin support for repairs & carrying out ad-hoc duties. Duties and Responsibilities * To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. * Experience of working in a contact centre answering high volume of calls to ensure targets are met. * Experience of dealing with phone enquiries in a professional, polite, sensitive, efficient and timely manner, to a high standard of customer care using the appropriate greeting, including name, adapting methods of communication to meet the needs of the customer and ensuring that a positive image of the Council is projected. * Excellent communication skills to liaise with other...

Accounts Receivable Representative Location: Loughborough Pay Rate: £19.97 Shifts: Monday - Friday 8:00 - 16:00 Mon, Tue and Wed onsite (36.25 hours paid per week) Contract - 12 Months The Accounts Receivable Representative will work independently to ensure transactional excellence in Accounts Receivable. This role requires intermediate to advanced knowledge and experience in AR. The representative will collaborate with various external and internal partners, such as Customers, Customer Services, IT, Commercial Sales, Commercial Finance, Accounts Payable, and General Ledger Teams. The primary focus is on driving daily collections activities to achieve collection efficiency, percent past due, DSO, and bad debt goals. Key areas of accountability/ responsibilities: Within the role of Accounts Receivable Representative, you will primarily be responsible for the following: *Collecting invoices: Pre-call/prepare/send statements with current invoices, call on past due invoices,...

Job title – Repairs Customer Service Agent Location – Ashford, TN23 (Fully Office based) Contract – Temporary for 3 months Hours – 35 hours per week Start Date: ASAP We are currently recruiting for a Customer Service Agent to join a busy repairs and maintenance team on a temporary basis. This is a fantastic opportunity for an organised and customer-focused administrator to support the delivery of an efficient repairs service in a fast-paced environment. This role would suit someone with strong administration and customer service experience, ideally within housing, repairs, scheduling, or a service-led operational team. The Role   You will play a key role in supporting the repairs function, managing repair requests from initial contact through to completion. You will be responsible for processing jobs, scheduling appointments, liaising with contractors, handling customer enquiries, updating systems, and ensuring work is delivered in line with service standards and KPIs.   Key...

Company Name: Logic 360 Ltd Job Opportunity: PCV Bus Driver Location: Heathrow Airport Employment Type: On-going Working Shift Patterns: Varied days between Monday – Sunday Working Hours: 05:45am – 14:00pm (Average 40 hours per week) Salary: £15.00ph rising to £15.75ph after 12 weeks About Us: Logic 360 Ltd is a leading talent partner to multiple high-profile clients within the Car Rental industry. Committed to excellence and innovation, we pride ourselves on our dedication to deliver first-class services and solutions to our clients and candidates. Our team is built upon skilled professionals who thrive in a dynamic and supportive environment, supporting you with your job search, every step of the way. Client-Specific Information: We are representing an industry leading Car Rental company, who have over 10,000 branches worldwide and are one of largest transportation companies in the world. They are actively onboarding suitable candidates to complement their Shuttle Bus...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

The Team & Focus of the Role Our IT Service & Infrastructure team are looking for a new Systems Support Engineer to come and join the team, on a 5-month fixed term contract. Working alongside our​team, you will be responsible for onsite service and support needs for employees around the firm. You will ideally have experience in providing support for all areas of technology, including laptops, servers, printers, and networks as well as vendor specific hardware and software (such as Microsoft365, Microsoft Office Desktop Applications, etc). This role will be based in Ashby, and although we do operate a hybrid working policy, it’s essential that you’re able to commute to Ashby weekly. Our standard hours are 08:45am – 5:15pm (37.5 hours), however we’d be open to discussing flexible working requirements with minimum working hours of 30 per week. In return, beyond your base salary you will be included in: * ​​A discretionary bonus scheme * ​A generous holiday scheme...

Help Desk Analyst 3 Month rolling contract Inside IR35 The role of the Helpdesk/End User Technology Analyst comprises of two distinct underpinning business requirements geared around ensuring "First Point of Contact" and "First Contact Resolution" for our customers. The role exists to restore end user technology issues or request completions as soon as possible (either remotely or at desk side); To provide efficient and effective customer services through the recording and managing telephone and email queries, incidents, or service requests. Aligning to ITIL methodology, providing an efficient and customer focused Helpdesk/Service Desk to the business. Providing desk-side assistance for "line of business" applications, core device support and operating systems, specifically; desktops, laptops, Apple Mac and the corporate software stack including business applications. Main Responsibilities The role is an Onsite, and is a shift-based role - This includes early shifts (starting...

IT 1st Line Support Technician 📍 Southend-on-Sea 💰 Competitive Salary (based on experience) About the Role We're working with a well-established, community-focused organisation in Southend-on-Sea that is expanding its central IT function. They are looking to recruit an IT 1st Line Support Technician to join their growing team. This is a fantastic opportunity for someone passionate about IT support who enjoys working in a fast-paced environment, providing hands-on technical assistance and excellent customer service to end users. You'll act as a key point of contact for IT queries, supporting a wide range of systems and hardware while ensuring smooth day-to-day operations across the organisation. Key Responsibilities Provide first-line IT support, responding to helpdesk tickets efficiently and professionally Troubleshoot and resolve hardware and software issues across desktops, laptops, printers, and networks Escalate more complex issues to 2nd/3rd line support when required...

Rewards and Benefits on offer; * Full time opportunity * Immediate start date * Competitive starting salary * Employee Assistance programme * Long service awards * Seasonal shut down The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for an experienced Administrator to join their team on a full time and long-term temporary basis. If you feel you have the skills and experience required, then please apply for an immediate response. The Role you will be doing; * Answering inbound calls from retailers and end users discussing core products, converting retailers over to company products, ensuring that samples, stands and brochures are up to date and arrange for new stands and replacements when required. * Owning the Business Support inbox. Answering emails and distributing where necessary. * Handling enquiries and customer requests. * Supporting new product launches by pushing out...

Lisa Wright Recruitment is excited to announce an opportunity for a Customer Service Administrator to join a market-leading company located in Alconbury, Cambridgeshire. This is a fantastic chance to work in a supportive, friendly team environment with a company at the forefront of its industry. This is a fixed term contract until the end of September 2026. After an initial 5 week training period, you will have the opportunity to work hybrid - 2 days office based and 3 days remote. Key Responsibilities of the Customer Service Administrator: * Answering inbound customer calls professionally * Taking and processing customer orders efficiently * Managing customer returns * Addressing customer account queries * Ensuring the computer system is updated consistently To be considered for the Customer Service Administrator role, you will need: * A basic knowledge of MS Office * Excellent interpersonal and communication skills * High attention to detail and accuracy *...

We are seeking an experienced Business Rates Manager to lead and oversee the delivery of our Business Rates service on a remote basis. This role requires strong technical expertise, proven leadership capability and hands-on experience of Civica Open Revenues. The Role You will be responsible for the effective management of the Council’s Business Rates function, ensuring accurate billing, strong collection performance, statutory compliance and high standards of customer service. Working remotely, you will provide professional leadership, performance oversight and technical guidance to the team. Key Responsibilities * Lead and manage the Business Rates service, ensuring the accurate administration of accounts * Maximise collection and recovery in line with legislation and council policy * Provide expert advice on Business Rates legislation, reliefs and exemptions * Oversee recovery processes, including enforcement activity where appropriate *...