3 senior engineer jobs found

Service Desk Engineer – 3-month contract – Liverpool My Legal customer looking for an experienced individual to join a busy and collaborative IT Service Desk, supporting users across the business and ensuring a first-class support experience. As a Service Desk Engineer, you'll be the first point of contact for IT support requests, providing timely and effective resolution of a wide range of technical issues. Working as part of a supportive IT team, you'll manage incidents and service requests from initial contact through to resolution, ensuring users receive a professional and positive experience every time. Key experience required: Experience as a Service desk engineer previously ideally in the legal industry Microsoft 365 administration and support ServiceNow – tickets iManage (preferred) Windows desktop support Active Directory and user administration General hardware, software and peripheral troubleshooting Remote support tools Key responsibilities: Providing 1st and 2nd...

OverviewWe are looking for a junior IT Support Engineer to provide day-to-day technical support across the business. This is a hands-on role focused on user support, Microsoft 365 administration, hardware setup, and resolving common IT issues.Ideal for someone with IT support experience looking to continue developing their career in a supportive environment. Details Location - Chiswick (London) Duration - Initial 3 months On-site requirements - 5 days Rate - £150-£190 / day Inside IR35 via Umbrella Responsibilities Provide 1st line IT support to end users. Set up and configure laptops, monitors, and other IT equipment. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Troubleshoot hardware, software, and connectivity issues. Assist with user onboarding and account setup. Log, manage, and resolve support tickets. Maintain IT assets and equipment. Experience Required Previous experience in an IT Support, Service Desk, or Helpdesk role. Good...

Outside IR35 12 month contract Fully Remote (Must based in UK) Valid SC Clearance (Essential) ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 1st Line Support Engineer on a contract basis. The successful candidate will be working within the defence sector. This role is ideal for someone with a strong foundation in AWS, excellent customer service skills and experience managing user support requests within a service desk environment. Valid SC Clearance is essential for this position. Due to the nature of the work, candidates must hold active Security Check (SC) Clearance at the time of application. Key Responsibilities: Manage, prioritise and resolve incoming service desk tickets in line with agreed SLAs, ensuring timely updates and effective communication with end users. Perform user administration activities including password resets, onboarding and offboarding of users and responding to...