3 senior technical business analyst jobs found

Our client is seeking an IT Site Support Analyst to support their Commercial business unit within a dynamic trading environment. This role involves delivering front-line IT support across desktop infrastructure and business-critical applications, while working closely with commercial teams to ensure systems are optimised and aligned with business needs. Key Responsibilities: Provide desktop and application support to business users Support trading systems and associated applications Act as a liaison between IT teams and business stakeholders Support system upgrades, testing, and deployments Troubleshoot and resolve technical issues end-to-end Requirements: Experience in IT support Strong troubleshooting and analytical skills Experience with Microsoft Office and Windows environments Exposure to trading or enterprise applications (desirable) Strong communication skills with the ability to engage senior stakeholders This is an excellent opportunity to work within a...

Technical Business Analyst – Contract Opportunity (Inside IR35) Windsor (Hybrid – 1 day per week onsite) 6‑month contract £400-£450 per day DOE (Inside IR35) ASAP Start Are you an experienced Technical Business Analyst with a passion for improving customer journeys, optimising contact centre operations, and supporting next‑generation digital and AI‑enabled service solutions? This is a fantastic opportunity to join a major organisation operating within a regulated, consumer-focused environment. The Role As a Technical Business Analyst, you’ll play a key role in shaping and enhancing customer service and contact centre capabilities. You’ll work closely with digital, product, and operational teams—supporting Agile squads, driving process improvements, and championing technology that improves customer experience and reduces failure demand. This is an individual contributor role with significant stakeholder engagement across technology and customer operations. Key...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Technical Programme Manager - People Services! Are you ready to embark on an exciting journey in the world of IT Service Management? Our client, a leading organization in the Financial Services and Insurance sector, is seeking a motivated and detail-oriented IT Service Transition Analyst to join their dynamic team for a 6-month temporary contract. This is your chance to grow your skills and make a real impact in a highly regulated environment! Role: IT Service Transaction Analyst Duration: 6 Months Location: Edinburgh or Glasgow (4 Days in Office a month) Client...