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Customer Service software engineer

4 software engineer jobs found

CL
Mar 11, 2026  
Customer Service Planner
Customer Service Planner Based in Halesowen Monday to Friday 8am to 5pm £12.27 per hour Temporary to permanent To excel in this role, you should have excellent scheduling, customer service and organisational skills, be proactive, and have the ability to multitask effectively. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and fast-paced environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Successful Candidates: Will have previous scheduling experience Experience of dealing with key accounts Excellent attention to detail Be organised Possess excellent IT skills Have great communication skillsThe role: Dealing with both inbound and outbound calls Routing jobs for engineers Scheduling...
IR35 Status:
Unknown Status

CV-Library Halesowen, West Midlands Contractor
CL
Mar 12, 2026  
Desktop Support
The Role We are seeking a Junior 1st Line Support Engineer for a short-term contract position to join our support team at our Milton Keynes HQ. This role is ideal for someone early in their IT career who is looking to gain valuable experience in a fast-paced support environment. As the first point of contact for our clients, you will be responsible for answering incoming support calls, performing initial triage, and resolving basic IT issues over the phone. You will work as part of a blended team of 1st Line, FCR, and 2nd Line engineers, with opportunities to learn from more experienced colleagues. We're looking for someone with a positive attitude, good communication skills, and a genuine interest in IT who can provide excellent customer service while developing their technical abilities. Key Responsibilities Answering incoming support calls and providing first-line telephone support Performing initial triage to assess and prioritise support requests Resolving basic IT issues...
IR35 Status:
Unknown Status

CV-Library Milton Keynes, Buckinghamshire Contractor
CL
Mar 08, 2026  
Executive Support SME
IT Support Engineer – Onsite Support Wokingham / Warwick, UK * Contract (6 months)+++ * Office-based – 5 days per week * Rate £250 inside a day The Role We are seeking a proactive and customer-focused IT Support Engineer to provide onsite technical support to end users, ensuring smooth day-to-day IT operations. The role involves troubleshooting hardware and software issues, supporting workplace technologies, and delivering high-quality customer service in a fast-paced enterprise environment. You will act as a key point of contact for IT incidents and service requests, working closely with infrastructure and application teams to ensure timely resolution and minimal business disruption. Your Responsibilities * Provide onsite desktop and IT support for laptops, desktops, mobile devices, and peripherals * Troubleshoot hardware, software, and network connectivity issues * Support Windows OS environments and Microsoft 365 applications *...
IR35 Status:
Unknown Status

CV-Library Warwick, Warwickshire Contractor
CL
Mar 13, 2026  
1st Line Support Agent
1st Line Support Agent / IT Help Desk / Service Desk Analyst 📍 Birmingham 💰 £16.02 per hour 📅 Ongoing Temporary Contract 🕒 Flexible shifts (Days/Nights, weekends & bank holidays) About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you’ll join an energetic and supportive IT Service Desk team that’s big on training and internal progression. As a 1st Line Support Agent / IT Support Technician, you’ll act as the first point of contact for all corporate and retail IT issues working within a busy Help Desk / Service Desk environment.   This role is ideal for someone looking to grow a long-term career in IT Support, Technical Support, or Desktop Support, with clear progression into 2nd Line Support. What You’ll Do Provide quick, reliable 1st Line IT Support across corporate and retail systems Log and manage incidents using a ticketing system in line with SLA targets Support retail POS...
IR35 Status:
Unknown Status

CV-Library Birmingham, UK Contractor
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