12 team coordinator jobs found

Customer Service Advisor - Temporary to Permanent Opportunity Location: Mansfield Hours: Monday to Friday, 8:30am - 5:30pm Start Date: 18th June Contract: Ongoing Temporary Assignment with Potential for Permanent Employment We have an exciting opportunity for an experienced Customer Service Advisors to join a busy and friendly customer support team in Mansfield. This is a fantastic role for someone who enjoys helping customers and is looking for a position with no sales targets or cold calling. Working on behalf of a popular online retailer, you will be responsible for handling customer enquiries via telephone, email, live chat and a ticketing system, ensuring a positive customer experience at all times. Key Responsibilities: Responding to customer enquiries via phone, email and live chat Managing customer requests through a ticketing system Resolving customer issues efficiently and professionally Maintaining accurate records of customer interactions Delivering excellent...

Customer Service Coordinator Location: Paisley, Glasgow Pay Rate: £15.00 per hour (approx. £29,250 per annum based on 37.5 hours per week) Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: Minimum 6-month temporary contract (with potential for extension) Role Overview A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions. Key Responsibilities Process customer orders accurately and...

We're Hiring: Operations Customer Service Coordinator Location: Immingham Docks Pay Rate: £13.21per hour Hours: 40 hours per week / Monday to Friday Are you organised, proactive, and passionate about delivering outstanding customer service? We're looking for an Operations Customer Service Coordinator to join our team and support the smooth running of our operations while ensuring a first-class customer experience. About the Role This is a varied and fast-paced role where you'll play a key part in supporting operational activities, managing processes, and building strong relationships across internal teams and external stakeholders. You'll help ensure efficiency, safety, and continuous improvement within the department. Key Responsibilities Operations & Customer Service: Become fully proficient in company systems, ensuring compliance with internal and legislative requirements Maintain accurate records and provide updates to the Line Manager when required Monitor process...

Customer Service Coordinator Telford office based Monday Thursday 0830-16.30 Hourly pay rate £13 - £14 depends on experience Initially 1 year contract ** BRAND NEW POSITION ** Would you like to work in the Telford base of a global business where you will be valued, receive excellent training, support and be kept busy with a variety of tasks? If the answer is yes, this is the job for you! This is a really great opportunity to join a business who have a solid foot in the past as well as an exciting future. Working within a busy, friendly and supportive team environment and for a global electronics company, you will have responsibility for a variety of task once trained. Job role /details • Provide sub-contract quotes to customers • Manage and prioritise customer orders and communicate status • Answer customer queries and relay information • Release Service Orders to suppliers for outsource work • Liaise with logistics to verify order progress • Monitor job...

As a Customer Service Coordinator you will provide first class service to our customers and retail partners. We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard. This is a hybrid role, requiring 3 days a week on-site in Bracknell. Previous inbound and outbound customer service is required, as is a strong telephone manner and a pro-active approach. You will ideally have worked within an FCA compliant environment before. This is a long-term contract role but suitable applicants will be available at short notice. Main Responsibilities: Handle inbound and outbound calls from customers to an exceptional standard. Address queries related to the finance application process. Assist customers with the completion and submission of finance applications....

The IT Helpdesk Support Specialist is responsible for providing technical assistance and support to end-users within the organization. They will diagnose and resolve software and hardware issues, set up and configure computer systems, and offer guidance on IT-related problems. The IT Helpdesk Support Specialist will be the first point of contact for IT-related inquiries and will ensure a high level of customer service and problem resolution for all IT-related requests. Responsibilities: Helpdesk Support: Receive and respond to IT-related inquiries from end-users through various communication channels (phone, email, ticketing system). Troubleshoot and resolve hardware and software issues for computer systems, printers, mobile devices, and other peripherals. Provide technical assistance for software applications and recommend solutions to resolve problems. Incident Management: Log and track all support incidents and service requests using the IT ticketing system....

Job title: Support Services Manager - ITIL Location: UK Remote Contract duration: 6 months+ Our client, a successful, UK based consulting company specialising in the provision of Enterprise Asset Management (EAM) services has identified a role for a Support Services Manager to work within the Support Services Team. Position Summary: Led and directed by the Senior Manager Support Services. Support Service Managers are part of a service / support desk team who act as a single point of human contact to meet the communication and support needs for users of our client’s technology solutions. As well as being knowledgeable and helpful, the support services team also provide continuous customer feedback which allows preventative measures and improvements to be developed and rolled out supporting wider customer satisfaction with products and services. Support Services is focussed on delivering excellent customer experience through effective tracking and resolution of service...

Job title: Support Services Manager - ITIL Location: UK Remote Contract duration: 6 months+ Our client, a successful, UK based consulting company specialising in the provision of Enterprise Asset Management (EAM) services has identified a role for a Support Services Manager to work within the Support Services Team. Position Summary: Led and directed by the Senior Manager Support Services. Support Service Managers are part of a service / support desk team who act as a single point of human contact to meet the communication and support needs for users of our client’s technology solutions. As well as being knowledgeable and helpful, the support services team also provide continuous customer feedback which allows preventative measures and improvements to be developed and rolled out supporting wider customer satisfaction with products and services. Support Services is focussed on delivering excellent customer experience through effective tracking and resolution of service...

Role : Digital Service Desk Team Leader Type : Contract Inside IR35 Location: Norwich OR Chelmsford Mod of work : OnsiteJOB SUMMARY Key Responsibilities: Provide line management and supervision for band 4 and 5 Service Desk Analysts, including appraisals, development plans, and performance management. Managing the full lifecycle of incidents and requests, ensuring quality triage, escalation, and resolution. Acting as the first point of senior escalation for Band 4-5 Service Desk staff and users. Overseeing team ticket queues, ensuring SLA compliance and workload distribution. Providing technical support and escalation during high-demand periods and Major Incidents (MIs)/Digital Business Continuity Incidents (DCBIs). Managing team rotas, providing coaching, and contributing to staff performance and development. Ensuring quality and currency of team-authored knowledge base articles and specialism ownership. Coordinating with SACM and project teams to ensure smooth service...

Incident and Problem Management Analyst Clearance: Must be SC Cleared Location: Warrington – Full time onsite during the initial training period (up to 5 weeks, depending on completion), transitioning to a hybrid model of 1–2 days onsite per week based on business needs. Start date: ASAP Contractor Rate: £275 to £290 per day inside IR35. Extra pay for on call - hourly rate pro rata Duration: 6 to 12 months initially Role Summary Our client is seeking an experienced Incident & Problem Management Analyst to coordinate incident resolution, drive problem investigations, and support continuous service improvement within a complex IT infrastructure environment. You will apply strong ITIL expertise, lead bridge calls, manage stakeholder communications, ensure SLA compliance, and maintain high‑quality BAU delivery. Key Responsibilities * Act as the main contact for all Incident & Problem Records. * Monitor SLAs, drive incident reviews, and ensure accurate closure....

Helpdesk Coordinator Location: North Bristol (Hybrid) Hours: 08:30am – 5:00pm with a 45-minute lunch Pay rate: £13+ per hour Contract: Temporary ongoing (minimum 6-month commitment) We are seeking a proactive and solutions-focused Helpdesk Coordinator to support order processing and customer enquiries, particularly relating to PPE products. This role requires strong communication skills, attention to detail, and the ability to work across multiple systems in a fast-paced, multi-site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound and outbound customer calls relating to PPE products and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate and resolve customer issues including mis-shipments, credit requests, delivery queries, and proof of delivery requests Maintain and update order information across multiple systems and spreadsheets...

One of our local authority clients are currently recruiting for a Housing Repairs Co-ordinators. This is a temporary contract for 3 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The successful post holder will be part of the Business Liaison team providing admin support for repairs & carrying out ad-hoc duties. Duties and Responsibilities * To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. * Experience of working in a contact centre answering high volume of calls to ensure targets are met. * Experience of dealing with phone enquiries in a professional, polite, sensitive, efficient and timely manner, to a high standard of customer care using the appropriate greeting, including name, adapting methods of communication to meet the needs of the customer and ensuring that a positive image of the Council is projected. * Excellent communication skills to liaise with other...